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CAREGIVER RESOURCE GUIDE
CARTERET COUNTY AGING SERVICES
LEON MANN JR. ENRICHMENT CENTER
2023-2024
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Table of Contents
Foreword ........................................................... 3
Caregiver Resources & Support ........................ 4
AARP Family Caregiving Support Line ...... 4
Alzheimer’s Association ............................ 4
ALS Association .......................................... 4
Carteret County Department of social
Services ...................................................... 4
Coastal Community Action ........................ 4
Dementia Alliance of NC ........................... 4
East Carolina Council Area Agency on
Aging .......................................................... 4
Eldercare Locator ....................................... 4
National Institute on Aging ....................... 4
North Carolina Caregiver Portal – NC
Department of Health and Human
Services ...................................................... 4
North Carolina Lifespan Respite Program 5
Parkinson Association of the Carolinas .... 5
The Caregiver Connection ......................... 5
United Way NC211 Helpline...................... 5
National Resources ............................................ 5
Alzheimer’s Association National Helpline
................................................................... 5
Alzheimer’s Association Eastern North
Carolina Chapter – Wilmington -Coastal
Area ............................................................ 5
Alzheimer’s and Related Dementias
Education and Referral Center (ADEAR) ... 5
Housing Counseling Agency Search .......... 5
National Institute on Aging ....................... 5
National Council on Aging – Benefits
CheckUP ..................................................... 6
USAC Lifeline Support ............................... 6
Medicare / Medicaid / Social Security ............. 6
National Elder Fraud Hotline .................... 6
Medicare.................................................... 6
Medicare Beneficiary Helpline ................. 6
Medicare/Medicaid Fraud Hotline ........... 6
Medicare Rights Center ............................ 6
Seniors’ Health Insurance Information
Program (SHIIP) ......................................... 6
Social Security Administration ................. 6
Social Security Fraud Hotline .................... 6
Disability ............................................................ 7
Disability Rights North Carolina (DRNC) ... 7
NC Division of Motor Vehicles .................. 7
Disability Benefits ..................................... 7
Legal Aide .......................................................... 7
Advance Health Care Directive Registry ... 7
NC Department of the Secretary of State 7
Legal Aid of North Carolina ....................... 7
LawHelp NC ............................................... 7
Veterans Services .............................................. 8
NC Department of Military & Veterans
Affairs ........................................................ 8
VA Caregiver Support ................................ 8
Veterans Crisis Line ................................... 8
Veteran’s Services Office .......................... 8
U.S Department of Veterans Affairs –
Benefits ...................................................... 8
Safety Resources ............................................... 9
Carteret County Sheriff’s Office – Project
Lifesaver .................................................... 9
Fall Prevention Device Loaner Program ... 9
KeepSafe iD ............................................... 9
MedicAlert Foundation ............................. 9
Law Enforcement .............................................. 9
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Atlantic Beach Police Department ............ 9
Beaufort Police Department ..................... 9
Cape Carteret Police Department ............. 9
Emerald Isle Police Department ............... 9
Indian Beach Police Department .............. 9
Morehead City Police Department ........... 9
Pine Knoll Shores Police Department ....... 9
Home Health & Hospice Providers ................. 10
Carteret County Care Home Health &
Hospice .................................................... 10
Liberty Home Care & Hospice ................. 10
Kindred at Home ..................................... 10
Community Home Care & Hospice ......... 10
Crystal Coast Hospice House ................... 10
Craven County Hospice ........................... 10
Continuum Home Care & Hospice .......... 10
Onslow County Home Health & Hospice 10
Private Duty & Personal Care Agencies .......... 10
Friendly Caregivers .................................. 10
In Touch Home Care ................................ 10
Access Community Based Services ......... 10
Arosa Crystal Coast .................................. 10
Nursing Centers & Skilled Nursing Facilities ... 11
Croatan Ridge Rehabilitation & Nursing
Center ...................................................... 11
Crystal Bluffs ............................................ 11
Pruitt Health ............................................ 11
Cherry Point Bay Nursing & Rehab Center
................................................................. 11
River Point Crest Nursing & Rehabilitation
Center ...................................................... 11
Premier Rehabilitation & Nursing Center
................................................................. 11
Assisted Living ................................................. 11
Brookdale-Carolina House ...................... 11
Carteret Landing Assisted Living and
Memory Care ........................................... 11
Carteret House Assisted Living ............... 11
Graham’s Senior Living Homes ............... 11
Meal Delivery Programs ................................. 12
Leon Mann Jr. Enrichment Center .... Error!
Bookmark not defined.
Meals on Wheels – Beaufort/Down East 12
Meals on Wheels – Newport .................. 12
Meals on Wheels – Cape
Carteret/Emerald Isle.............................. 12
Meals on Wheels – Morehead City ........ 12
Food Insecurity Resources .............................. 12
Carteret County Department of Social
Service ..................................................... 12
Hope Mission ........................................... 12
Martha’s Mission Cupboard Food Pantry
................................................................. 12
Salvation Army ........................................ 12
The Storehouse Food Pantry .................. 12
Glad Tidings Church Food Pantry ........... 12
252-726-0160........................................... 12
Woodville Baptist Church Food Pantry .. 12
Loaves & Fishes Food Pantry .................. 12
Wellness Wheel Activity ................................. 13
Caregiver Self-Evaluation Worksheet ............. 15
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Foreword
Greeting friends,
This resource guide has been compiled specifically to reach family caregivers with hopes to
provide much needed information and resources. Carteret County Department of Aging
Services recognizes the importance of family caregivers and wishes to provide this specific
population the support and guidance they need.
At Carteret County Department of Aging Services, helping older adults remain independent is
our number one priority. We strive to support, assist, and advocate for older adults and their
families by offering programs and services that ultimately allow them to age in place
independently in their home longer. Our department is located and operates the Leon Mann,
Jr. Enrichment Center located in Morehead City. We pride ourselves in providing free health
and wellness programming, social events, educational wellness seminars, and for those who
qualify a free nutrition program and transportation to and from the Enrichment Center.
Additionally, specific to family caregivers, we provide a Supplemental Supplies Program.
Supplemental services are available on a limited basis, to assist caregivers caring for frail adults
age 60 years or older or if they are caring for a relative of any age who has been diagnosed with
Alzheimer’s or another related dementia. Examples of supplemental supplies may include; adult
incontinence supply, bed pad, pre-moistened washcloths or liquid nutritional supplements.
Within this guide you will find two components. First a comprehensive list of local, state, and
federal resources for family caregivers. Second, brief exercise and reflection tools for caregivers
to recognize their own needs. Caregivers often experience caregiver burnout because they are
prioritizing the care of others above themselves. Completing these exercises will help to pause
and see what areas of your wellbeing you might need to put first.
We hope that you will find this guide helpful. Please contact us with any questions or further
needs that we may assist you with.
Kisha Williams
Director, Carteret County Aging Services
Leon Mann Jr. Enrichment Center
A North Carolina Senior Center of Excellence
3820 Galantis Drive
Morehead City, NC 28557
252-247-2626
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Caregiver Resources & Support
AARP Family Caregiving Support Line
877-333-5885
https://www.aarp.org/caregiving
Alzheimer’s Association
www.alz.org/nc
National Helpline 800-272-2900
ALS Association
www.alsnc.org
National ALS Help Line 800-782-4747
Resources, support groups, grants for ALS-
related needs, and educational tools for
caregivers and patients.
Carteret County Department of social
Services
252-728-3181
http://www.carteretcountync.gov/144/soci
al-services
Assistance applying and receiving programs
such as; In Home Aid Services, Medicaid
Services, Economic Services, Adult Protect
Services, and more.
Coastal Community Action
252-223-1630
www.coastalca.org
Non-profit organization providing resources
for seniors and family caregivers.
Dementia Alliance of NC
919-832-3732
www.dementianc.org
East Carolina Council Area Agency on Aging
252-638-3185
www.eccog.org
Provides information and referrals on local
evidence-based health promotion
programs, home and community services,
family caregiver support, and long-term
care.
Eldercare Locator
1-800-677-1116
https://eldercare.acl.gov/Public/index.aspx
Provided by the U.S. Administration on
Aging this resource helps to connect older
adults or caregivers with national, state,
and local agencies.
National Institute on Aging
https://www.nia.nih.gov/health/caregiving
A trusted resource for caregivers to learn
about topics such as long-term care,
advance care planning, or Alzheimer’s
caregiving.
North Carolina Caregiver Portal – NC
Department of Health and Human Services
https://nc-caregivers.com/login
North Carolina Caregiver Portal provides
online resources for family caregivers to
care for themselves and their loved ones.
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North Carolina Lifespan Respite Program
https://www.ncdhhs.gov/blog/nc-lifespan-
respite-program
State program that provides eligible family
caregivers up to $500 per year towards
respite care services. Applicants are
required to receive a referral by a local
profession organization. Apply online.
Parkinson Association of the Carolinas
866-903-7275
www.parkinsonassociation.org Resources,
support groups, exercise programs and
educational tools for caregivers and
patients.
The Caregiver Connection
866-211-9980
https://thecaregiverconnection.org/24-
hour-help/
Caregiver help line available 24/7 at no
charge.
United Way NC211 Helpline
Call: 211 or 1-888-892-1162
https://nc211.org/
The United Way of North Carolina hotline
providing information and referrals for
health and human services in your
community.
National Resources
Alzheimer’s Association National Helpline
24/7 800-272-3900
https://www.alz.org/
Alzheimer’s Association Eastern North
Carolina Chapter – Wilmington -Coastal Area
919-241-5960
https://www.alz.org/nc/about_us/contact_
us
Local resources and information for support
groups, referral and information, and
advocacy.
Alzheimer’s and Related Dementias
Education and Referral Center (ADEAR)
800-438-4380
8:30 a.m. to 5:00 p.m. ET, M-F
Housing Counseling Agency Search
https://hudgov-
answers.force.com/housingcounseling/s/?la
nguage=en_US
U.S. Department of Housing and Urban
Development housing counseling services.
National Institute on Aging
https://www.nia.nih.gov/health/about-
adear-center
The ADEAR provides caregivers with
referrals to local services, free information
and materials regarding Alzheimer’s and
related Dementias, and has trained staff
available for questions.
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National Council on Aging – Benefits CheckUP
https://benefitscheckup.org/
Provides a search engine for older adults to
find benefit programs for assistance with
utilities, food, medicine etc.
USAC Lifeline Support
888-641-8722
https://www.lifelinesupport.org/
A federal program to aid qualified
households by lowering the cost of phone
and internet services.
Medicare / Medicaid / Social Security
National Elder Fraud Hotline
1833-372-8311
10:00 a.m. to 6:00 p.m. ET, M-F
https://ovc.ojp.gov/program/stop-elder-
fraud/providing-help-restoring-hope
Free resource from the U.S. DOJ, Office for
Victims of Crime to report fraud against
adults 60 or older.
Medicare
800-633-4227
http://www.medicare.gov/
Medicare Beneficiary Helpline
888-317-0751
9:00 a.m. to 5:00 p.m. ET, M-F; Weekends
11:00 a.m. to 3:00 p.m.
Regional Medicare Quality Improvement
Organization. Assists in appealing when a
provider chooses to discharge a Medicare
beneficiary from medical care.
Medicare/Medicaid Fraud Hotline
1-800-447-8477
https://oig.hhs.gov/fraud/report-fraud/
Report suspected Medicare or Medicaid
fraud via phone or website submission.
Medicare Rights Center
National Help Line 800-333-4114
Call trained staff and volunteers for
assistance with understanding Medicare
benefits, enrollment, and other questions
or concerns regarding Medicare.
Seniors’ Health Insurance Information
Program (SHIIP)
State Information Line 855-408-1212
Leon Mann Jr. Enrichment Center 252-247-
2626
Local free Medicare Part D counseling
helping with questions and enrollment into
Part D plans.
Social Security Administration
1-800-772-1213
1420 McCarthy Blvd, New Bern, NC 28562
9:00 a.m. to 4:00 p.m. ET, M-F
Social Security Fraud Hotline
800-269-0271
https://oig.ssa.gov/report/
Report suspected Social Security fraud via
phone or website submission.
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Disability
Disability Rights North Carolina (DRNC)
919-856-2195
https://disabilityrightsnc.org/
DRNC advocates for those with disabilities
by providing resources for legal aid against
discrimination, elder abuse or neglect, and
other disability rights issues.
NC Division of Motor Vehicles
919-715-7000
https://www.ncdot.gov/dmv/Pages/default
.aspx
Information for disability license plates,
placards, and non-driver photo IDs.
Disability Benefits
1-800-772-1213
8:00 a.m. to 7:00 p.m. M-F
https://www.ssa.gov/benefits/disability/
Legal Aide
Advance Health Care Directive Registry
NC Department of the Secretary of State
919-814-5400
https://sosnc.gov/ahcdr
Provides free legal documents such as
power of attorney and living will forms. The
online registry provides individuals to file
directives (fee applies) and personal access
at to the documents as needed.
Legal Aid of North Carolina
Senior Legal Helpline 877-579-7562
https://legalaidnc.org/apply/
Free legal assistance provided to qualifying
North Carolina residents. Individuals aged 60 or
better have access to assistance with legal
matters specific to older adults (POA, wills,
advance directives etc.)
LawHelp NC
https://www.lawhelpnc.org/
LawHelpNC is a collaboration service with
Legal Aid of NC, the NC Carolina Equal
Justice Alliance, the NC Bar Association
Foundation, and Probono.net. Provides
individuals with a place to find resources to
better understand legal material.
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Veterans Services
NC Department of Military & Veterans Affairs
844-624-8387
https://www.milvets.nc.gov/
Information and resources for veterans
about North Carolina and federal benefits.
VA Caregiver Support
Caregiver Support Line 855-260-3274
8:00 a.m. to 10:00 p.m. ET, M-F
8:00 a.m. to 5:00 p.m. ET, Saturday
https://www.caregiver.va.gov/
Caregivers of veteran’s resources, tools, and
applications for VA assistance programs.
Veterans Crisis Line
988, Press 1
https://www.veteranscrisisline.net/
24/7 support for veterans’ experiences
crisis situation by phone, text or online
chat.
Veteran’s Services Office
252-728-8440
https://www.carteretcountync.gov/159/Vet
erans-Services
The Veterans Service Officer and staff
provide county veterans with services to
receiving earned VA benefits, education,
and assistance with apply for VA benefits.
U.S Department of Veterans Affairs –
Benefits
800-698-2411
https://www.va.gov/resources/
Resources for veterans such as entitled
benefits, disability claims, and filing a claim
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Safety Resources
Carteret County Sheriff’s Office – Project
Lifesaver
252-728-8400
https://www.carteretcountync.gov/899/Pro
ject-Lifesaver
The Project Lifesaver organization helps law
enforcement provide caregivers with
resources to locate individuals who are
prone to wandering. Call or go online to
register your receiver.
Fall Prevention Device Loaner Program
Leon Mann Jr. Enrichment Center
252-247-2626
KeepSafe iD
1-800-DEMENTIA
www.operationkeepsafe.org
No-cost/low-cost ID kits provided by the
Dementia Society of America who meet
certain qualifications.
MedicAlert Foundation
https://www.medicalert.org/medical-
conditions/alzheimers/
Endorsed by the Alzheimer’s Association,
MedicAlert provides a paid medical ID
membership specifically for individuals with
Alzheimer’s (or other cognitive
impairments) who wander.
Law Enforcement
Atlantic Beach Police Department
252-726-2523
Beaufort Police Department
252-728-4561
Cape Carteret Police Department
252-393-2183
Emerald Isle Police Department
252-354-2021
Indian Beach Police Department
252-247-6700
Morehead City Police Department
252-726-5361
Pine Knoll Shores Police Department
252-247-2474
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Home Health & Hospice Providers
Carteret County Care Home Health &
Hospice
252-499-6081
Morehead City, NC
Liberty Home Care & Hospice
252-247-4748
Morehead City, NC
Kindred at Home
252-726-9300
Morehead City, NC
Community Home Care & Hospice
910-326-1037
Crystal Coast Hospice House
252-777-4201
Newport, NC
Craven County Hospice
252-636-4930
New Bern, NC
Continuum Home Care & Hospice
910-989-2682
Jacksonville, NC
Onslow County Home Health & Hospice
910-577-6660
Swansboro, NC
Pruitt Health, Hospice & Palliative Care
252-633-4311
New Bern, NC
Private Duty & Personal Care Agencies
Friendly Caregivers
252-240-1234
Morehead City, NC
In Touch Home Care
252-726-6780
Morehead City, NC
Centerwell Home Health
252-726-9300
Morehead City, NC
Access Community Based Services
252-247-6911
Morehead City, NC
Arosa Crystal Coast
252-764-9574
Emerald Isle, NC
Morehead City, NC
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Nursing Centers & Skilled Nursing Facilities
Croatan Ridge Rehabilitation & Nursing
Center
252-223-2560
Newport, NC
Crystal Bluffs
252-726-0031
Morehead City, NC
Pruitt Health
252-225-0112
Sea Level, NC
Cherry Point Bay Nursing & Rehab Center
252-444-4631
Havelock, NC
River Point Crest Nursing & Rehabilitation
Center
252-637-4730
New Bern, NC
Premier Rehabilitation & Nursing Center
910-353-7222
Jacksonville, NC
Assisted Living
Brookdale-Carolina House
252-726-4454
Morehead City, NC
Carteret Landing Assisted Living and Memory
Care
252-773-0980
Morehead City
Carteret House Assisted Living
252-223-2600
Newport, NC
Graham’s Senior Living Homes
252-838-9204
Beaufort, NC
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Meal Delivery Programs
Carteret County Aging Services
Home Delivered Meals Service
252-247-2626
Meals on Wheels – Beaufort/Down East
252-342-7983
Meals on Wheels – Newport
252-223-4231
Meals on Wheels – Cape Carteret/Emerald
Isle
252-241-5282
Meals on Wheels – Morehead City
252-241-1087
Food Insecurity Resources
Carteret County Department of Social Service
Beaufort, NC
252-728-8550
Assistance with applying for SNAP benefits
and providing vouchers for Martha’s
Mission food pantry
Hope Mission
Morehead City, NC
252-240-2359
Open daily from 11:00 a.m. – 12:30 p.m.
Martha’s Mission Cupboard Food Pantry
Morehead City, NC
252-726-1717
Vouchers required from DSS or CCHD.
MWF 10:30 a.m. – 3:00 p.m.
Salvation Army
252-726-7147
Morehead City, NC
Must provide proof of income.
The Storehouse Food Pantry
252-725-5539 *appointment only
Morehead City, NC
Monday – Friday 11:00 a.m. – 2:00 p.m.
Glad Tidings Church Food Pantry
252-726-0160
Monday – Thursday 12:00 p.m. – 1:00 p.m.
Woodville Baptist Church Food Pantry
252-726-3992
Beaufort, NC
Vouchers required from DSS or CCHD. Open
Thursday 11:00 a.m. – 2:00 p.m. NC Food
Bank site every 3
rd
Friday of the month.
Loaves & Fishes Food Pantry
252-838-9035
Beaufort, NC
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Wellness Wheel Activity
At some point in the process of caregiving for a loved one the caregiver will experience
caregiver burnout. Caregiver burn out happens when a caregiver begins to experience
behaviors beyond typical stress. This may include fatigue, anxiety, depression, withdrawing
from family and friends, or depression. Self-evaluations are an important tool of recognizing if
you are experiencing caregiver burnout. Completing a wellness wheel is one way to reflect on
your wellbeing.
What is a wellness wheel?
A wellness wheel is a visual tool that shows the Eight Dimensions of Wellness. These
dimensions are:
1. Emotional. This describes the ability to successfully cope with your life and relationship.
2. Occupational. The feeling of fulfilment in one’s work.
3. Intellectual. The continuous practice of activities that expand and simulate one’s
intellect.
4. Environmental. Being aware of how your health and wellbeing are affected by social,
natural, and built environments.
5. Financial. Being able to feel confident in your current and future financial state.
6. Social. Having meaningful relationships with family and friends. Being involved in and
contributing to your community.
7. Physical. Maintaining a healthy lifestyle by participating in physical activity, eating
healthy, and being proactive in your healthcare.
8. Spiritual. Feeling a connection and a sense of purpose in your life through religion or
other spiritual beliefs.
Consider completing your own Wellness Wheel on the next page.
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Caregiver Self-Evaluation Worksheet
The Health in Aging Foundation’s educational portal website www.HealthinAging.org provides a
wealth of information and tools for caregivers. We encourage you to visit this cite and explore
the benefits it provides to family caregivers. The next two pages is their assessment
questionnaire. When completing this exercise try to set aside time to do this quietly and
without rushing. Take your time to honestly answer each question. Afterwards reflect on your
answers and consider what resources you may need to enrich your own health and wellness.
Use this guide to complete the list of local resources you may need to achieve this.
Consider these strategies to help prevent caregiver burnout.
• Stay socially connected with your friends and family. Make it a priority to have time
each day to reach out to a friend or family member.
• Avoid feeling guilty about what you are unable to provide for your care receiver. You are
not able to fulfil every need and that is okay. Feel comfortable asking for help when you
need it.
• Learn to create boundaries regarding how much and what you feel comfortable doing
when caregiving.
• Stay active and exercise, even a 15-minute walk will help.
• Learn to reset in situation when needed. When you are feeling frustrated or
overwhelmed use strategies such as deep breaths or a short removal from the situation
to reset yourself.
• Find a support group and become active in it. Develop relationships with others who are
going through similar situations.
• Ask for help and accept help when it is offered.
• Seek help from your doctor if necessary.
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