CANCELLATIONS & TERMS AND CONDITIONS
It is important to understand that tourism in Italy has relaunched at or above the pre-pandemic capacity. We are
required to reserve earlier than in previous years, not only to ensure availability but also to contain prices as much
as possible. As such our booking and cancellation lead times are now longer than usual. In many cases we will be
required to make not refundable payments in full well before your arrival in Italy.
This trip is subject to a minimum number of participants. If the minimum number of participants is not reached 100
days before departure, we reserve the right to cancel the trip. If this happens, any participant who has already
registered and paid the trip deposit, or paid in full, will be fully refunded.
To register for the program and secure your spot, there is a 1500 USD deposit due by March 31st, 2023.
The balance payment is due by June 30th, 2023.
We reserve the right in our sole discretion to accept, decline, or remove anyone from a trip (at or prior to departure
or during the trip) if we deem their continuation of the trip to be harmful or dangerous to themselves or other trip
participants.
If for some reason you need to cancel your trip, a cancellation will only be effective when we receive written
conrmation of the cancellation from you by email at info@orenceandbeyond.com. Cancellation by any other
means, including phone call or messaging services, are not considered by us and do not constitute a cancellation.
If you cancel your trip, you will be responsible for the below amounts based on the date we receive your written
conrmation of cancellation.
• 90 days or more prior to departure, full refund minus non-refundable bank
transaction fees and taxes (approximately 5% ).
• 89 – 31 days prior to departure, full refund minus the deposit.
• 30 – 16 days before departure, 50% of the trip is refunded. The rest is non-refundable.
• 15 days or less prior to departure NO REFUND.
No refund is due if a traveler fails to join a trip, joins it after departure, or leaves it prior to its completion for any
reason. There will be no refunds for unused services after a trip has commenced.
There are no exceptions to this cancellation and refund policy, including for reasons related to weather, terrorism,
civil strife, airline default, strikes, personal, family, or medical emergencies or any other circumstances beyond our
control. This means that even if you cancel because of medical issues, virus, sickness, quarantine, travel restrictions/
warnings, fear of traveling or any other reason, your booking will be subject to this cancellation and refund policy.
This is why we strongly suggest that you secure travel insurance in order to participate on a trip.
HEALTH and COVID: You must abide by any airport, airline, and /or immigration policies and procedures from
both the United States and Italy (or your home country) regarding Covid-19 in place at the time of departure. This
may include being fully vaccinated, wearing a mask on ights or in tourist locations in Italy. Participants are respon-
sible for checking rules prior to departure.
We highly recommend purchasing travel insurance at the time of booking. Travel insurance policies can cover not
only medical expenses in country but also expenses associated with cancellation in the event of illness or other
unforeseen eventualities.
You must carry a valid passport and have obtained all of the required visas, permits, certicates, proof of vacci-
nations, and other travel documentation for all the countries in which you will visit during your trip. Your passport
must be valid for 6 months beyond the duration of the trip. It is your responsibility to ensure that you satisfy all entry
requirements and that you are in possession of the correct visas, permits and certicates for your trip and that all
of the information on those documents are accurate. We are not responsible if you are refused entry to a country
because you lack the correct passport, visa or other travel documentation.
Participants should check with consulates for the latest health requirements. Participants must bring their own med-
ications, insect repellent or other recommended prescribed drugs, including but not limited to allergy medication
(e.g., EpiPen).