RIM0617_BESv41_Overview_Brochure

BlackBerry Enterprise Solution

Mobilize Your Email, Enterprise Applications and Back-end Systems

BlackBerry® Enterprise Solution

The leading wireless solution for connecting mobile users to the customers,

colleagues and information that drive business.

BLACKBERRY ENTERPRISE SOLUTION

The Complete Wireless Solution for the Enterprise

Wireless access to communications and information is no longer a luxury

reserved for top executives — it is a business necessity for mobile workers

and corridor warriors throughout your organization. The BlackBerry

Enterprise Solution helps boost business performance by increasing

overall productivity and allowing workers to make timely decisions based

on the most accurate information available.

The BlackBerry Enterprise Solution allows mobile users to access

communications and information wirelessly, including:*

Messaging and Collaboration Tools – Proven BlackBerry® technology

makes it easy for mobile workers to stay connected with colleagues

and information:

• Email – Wirelessly extends existing enterprise email using automatic

BlackBerry push delivery.

• Instant Messaging – Increase communication and collaboration with

mobile access to enterprise instant messaging systems.

• Personal Information Management – Complete wireless

synchronization of calendar, address book, tasks and notes keeps

mobile workers up-to-date.

Enterprise Data – Wirelessly enables enterprise applications, intranets,

data stores and back-end systems, including customer relationship

management (CRM), sales force automation (SFA), field service

automation (FSA), network and systems management (NSM), business

intelligence and more.

Personal Productivity Tools – With the BlackBerry Enterprise Solution,

users gain seamless access to information using best-in-class BlackBerry

smartphones that integrate:

• Phone

•Web

• Text messaging (MMS and SMS)

• And more

The BlackBerry Enterprise Solution is the leading

wireless platform for connecting mobile professionals

to customers, colleagues and information.

“It’s easy to use. It offers phone,

email and organizer in one

package. When we discovered we

could add on an application that

offered us some field reporting

capabilities, we knew it was the

right solution for us.”

Mike Verini, Bureau Chief

Broward County Emergency Management

Key elements of the BlackBerry Enterprise Solution

architecture are:

BlackBerry Enterprise Server is robust software that acts as the centralized link between BlackBerry smartphones, enterprise applications and wireless

networks. The server integrates with enterprise messaging and collaboration systems to provide mobile users with access to email, enterprise instant

messaging and personal information management tools. All data between applications and BlackBerry smartphones flows centrally through the server.

It also provides advanced security features and offers administrative tools that simplify management and centralize control.

BlackBerry® Mobile Data System (BlackBerry MDS) is an optimized framework for creating, deploying and managing applications for the BlackBerry

Enterprise Solution. It provides essential components that enable applications beyond email to be deployed to mobile users, including developer tools,

administrative services and BlackBerry device software. BlackBerry MDS simplifies and speeds wireless application development and deployment by

providing corporate developers, BlackBerry Alliance Members and IT professionals with a choice of tools that meet their requirements, skills and experience.

It also uses the same proven BlackBerry push delivery model and advanced security features used for BlackBerry email.

BlackBerry smartphones are integrated wireless voice and data devices that are optimized to work with the BlackBerry Enterprise Solution. They provide

push-based access to email and data from enterprise applications and systems in addition to web, MMS, SMS and organizer applications. BlackBerry

smartphones feature large, bright color screens, an easy to use navigation trackwheel or trackball and menu interface, QWERTY keyboard layouts and a host

of top of the line features, including Bluetooth® support and excellent battery life.

BlackBerry enabled devices from leading manufacturers include BlackBerry Connect software that integrates key BlackBerry features, such as push

delivery technology and the ability to connect to BlackBerry Enterprise Server.

BlackBerry Alliance Program brings together a large community of independent software vendors, system integrators and solution providers that offer

applications, services and solutions for the BlackBerry Enterprise Solution. It is designed to help organizations make the most of the BlackBerry Enterprise

Solution when mobilizing their enterprises.

BlackBerry® Solution Services help organizations achieve their business goals and get more from their BlackBerry solution investment throughout its

lifecycle. This holistic service offering includes, BlackBerry® Technical Support Services, BlackBerry® Education Services, and RIM® Professional Services.

Additional programs and resources are also available, including the Corporate Developer Program and BlackBerry Technical Solution Center, which are

designed to help organizations deploy, manage and extend their wireless solution.

“It was an incredibly easy fit, architecturally, as

well as from a maintenance standpoint. It just

works – it does what it’s supposed to do.”

Neil Notkin, President

Aegis Funding Corporation

BLACKBERRY ENTERPRISE SOLUTION

The BlackBerry Enterprise Solution is a flexible, IT friendly solution

enterprise email and business critical applications.

BlackBerry Enterprise Solution Architecture

Support for global carrier networks

is based on the following standard

network technologies:

• cdmaOne®, CDMA2000® 1X and Ev-DO

• GSM™/GPRS and EDGE

• iDEN™

• UMTS

• Mobitex®

• DataTAC

• 802.11b Wireless LAN

Integration with application servers and

databases using standards-based

methodologies so organizations can leverage

existing investment in technologies such as:

• Microsoft SQL Server™ and MSDE 2000

• IBM DB2®

• XML Web Services

• And more

Integration with messaging and

collaboration servers for email, personal

information management (PIM) data and

enterprise instant messaging, including:

• IBM Lotus Domino and IBM Lotus

Sametime®

• Microsoft® Exchange and Microsoft Live

Communication Server™

• Novell® GroupWise® and Novell GroupWise

Messenger™

• Oracle®*

• Sun®*

that provides mobile users with secure wireless access to their

The Clear Choice for the Enterprise

Top Reasons to Deploy the BlackBerry Enterprise Solution

1. Flexible Wireless Solution

• Single platform – Manage multiple wireless network technologies,

devices, messaging servers and enterprise systems with a single

BlackBerry® Enterprise Server.

• Offers choice – Supports leading enterprise email platforms,

back-end systems and applications from a wide range of vendors.

Select the wireless devices that best suit your needs from award-

winning BlackBerry smartphones to a wide variety of BlackBerry

enabled devices from leading manufacturers such as HTC (Windows

Mobile®-based Pocket PCs), Sony Ericsson®, Nokia®, Motorola®,

Palm®, Inc. and Siemens®.

2. Secure

• End-to-end AES or Triple DES** encryption – FIPS 140-2 validated

encryption technology helps ensure the confidentiality and integrity of

wirelessly transmitted information from behind the firewall to wireless

devices in the field.

• Supports more than 100 over-the-air wireless IT policies and

commands – Impose device lock-down, wipe data from lost or stolen

devices and define and wirelessly enforce security settings such as

Bluetooth® lockout and required/disallowed applications on

BlackBerry smartphones..

• Optional S/MIME

†

, IBM® Lotus® Domino® encrypted mail and PGP

support – Wirelessly sign and encrypt messages between senders

and recipients, providing writer to reader security functionality.

• Available BlackBerry® Smart Card Reader™ – Create a secure, two

factor authenticated environment for granting access to BlackBerry

smartphones and PKI applications.

3. Lowest Total Cost of Ownership (TCO)

• Ready for the enterprise – Enterprise-grade security and

management capabilities come included with the

BlackBerry Enterprise Solution. No add-on purchases are

needed, so implementing a fully-functioning wireless solution

costs less with BlackBerry.

‡

• Uses less bandwidth – Efficient use of bandwidth and airtime

on wireless networks translates into lower costs for organizations.

• Leverages existing investments – Standards-based protocols and

development tools help ensure that practically any existing enterprise

application, infrastructure or system can be wirelessly enabled

without being rebuilt or replaced.

• One-time Client Access License (CAL) fee – Purchasing a CAL allows a

BlackBerry smartphone or BlackBerry-enabled device to access

communications and information services from BlackBerry Enterprise Server.

CALs do not expire and can be transferred between users and smartphones,

saving organizations annual licensing fees and reducing the overall cost of

license administration and management.

4. Easy to Deploy, Easy to Manage

• Role and group-based administration capabilities – Help mitigate security and

operational risks as well as reducing administrative overhead by delegating

permissions by role and creating administrative user groups.

• Over-the-air wireless application deployments – Provides fast, cost-effective

method for remotely supporting users and managing application lifecycles.

• Track key smartphone statistics – Easily review and monitor third party applications,

IT policies, device models, PINs, software versions and serial numbers.

5. Reliable

• BlackBerry® Solution Services – BlackBerry® Technical Support Services,

BlackBerry® Education Services, and RIM® Professional Services — help

organizations achieve their business goals and get more from their BlackBerry

solution investment throughout its lifecycle. Additional programs and resources

are also available, including the Corporate Developer Program and BlackBerry

Technical Solution Center, which are designed to help organizations deploy,

manage and extend their wireless solution.

• The standard for compatibility and functionality – Help eliminate compatibility

concerns and support nightmares when you choose the BlackBerry Enterprise

Solution. It is the most cohesive, wireless platform available.

6. Market Leader

• Millions of users – Trust the leading wireless platform for the enterprise used

by over 8 million subscribers worldwide.

• Global availability – Access communications and information virtually

anywhere with availability and support on over 225 networks in more than

100 countries.

• Extensive ISV network – Get the most from your wireless solution with help

from a growing community of BlackBerry Alliance Members that offer many

unique solutions and services.

BLACKBERRY ENTERPRISE SOLUTION

“We looked at various offerings of mobile

phone companies but nothing came close

to the level of functionality that BlackBerry

has given us. Along with the flexibility

of the solution, it also allows us to write

our own applications and deploy them to

the field.”

Geoff Wright,

Chief Engineer, GMTV

For More Information

Obtain additional information on how the BlackBerry Enterprise Solution can empower your mobile professionals

and provide competitive advantages for your organization:

Web:

wwwwww..bbllaacckkbbeerrrryy..ccoomm//ggoo//ssoolluuttiioonn

Email:

tteecchh--iinnqquuiirryy@@bbllaacckkbbeerrrryy..nneett

To Purchase

You can purchase the BlackBerry Enterprise Solution by:

Telephone:

11--887777--225555--22337777

Online:

wwwwww..bbllaacckkbbeerrrryy..ccoomm//ggoo//ppuurrcchhaassee

or by contacting your wireless service provider

About BlackBerry

BlackBerry is an industry-leading solution developed by Research In Motion Limited.

Founded in 1984, Research In Motion is a world leader in the wireless communications market.

*Check with service provider for availability, roaming arrangements, service plans and features. Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server Software, BlackBerry Desktop Software and/or BlackBerry

device software and may require additional development or third party products and/or services for access to corporate applications and use of certain models of BlackBerry devices. Prior to subscribing to or implementing any third party products and

services, it is your responsibility to ensure that the airtime service provider you are working with has agreed to support all of the features of the third party products and services. Installation and use of third party products and services with RIM's products

and services may require one or more patent, trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others. You are solely responsible for determining whether such third party licenses are required and are

responsible for acquiring any such licenses. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use these products and services until all such applicable licenses have been acquired

by you or on your behalf. Your use of third party software shall be governed by and subject to you agreeing to the terms of separate software licenses, if any, for those products or services. Any third party products or services that are provided with RIM's

products and services are provided “as is”. RIM makes no representation, warranty or guarantee whatsoever in relation to the third party products or services and RIM assumes no liability whatsoever in relation to the third party products and services even

if RIM has been advised of the possibility of such damages or can anticipate such damages. **Available for BlackBerry Enterprise Server for Microsoft Exchange and BlackBerry Enterprise Server for IBM Lotus Domino only. †Support for S/MIME available

for BlackBerry Enterprise Server for Microsoft Exchange and BlackBerry Enterprise Server for IBM Lotus Domino only. §Features and functionality of BlackBerry Connect and BlackBerry Built-In devices may vary from device to device. ‡The Tolly Group.

Comparing the Cost of BlackBerry Enterprise Server vs. Microsoft Direct Push: Enterprise Management and Security TCO Comparison, June 2007.

© 2007 Research In Motion Limited. All rights reserved. Research In Motion, the RIM logo, BlackBerry, and the BlackBerry logo, are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. These marks,

images and symbols are owned by Research In Motion Limited. All other brands, product names, company names, and trademarks are the properties of their respective owners. Printed in Canada. MKT-16284-001