Providing more for you, our employees, and our communities
demonstrates the ever-important credit union philosophy
of People Helping People®. It is foundational to SECU’s day-
to-day operations as well as our community involvement
and philanthropic eorts. Through holiday toy drives, school
supply and food collections, volunteer service with local non-
prots, and more, SECU team members are reaching out with
open hearts and helping hands to make a positive dierence
for others.
Further increasing that impact is the member-funded SECU
Foundation, the Credit Union’s philanthropic arm that lifts
so many through its powerful work in all 100 North Carolina
counties. Established in 2004, SECU Foundation recently
surpassed a quarter of a billion dollars in cumulative funding
for grants and nancing in support of education, housing,
healthcare, and human services initiatives to benet the people
and communities across the state. Through your generosity
and support, valuable work is being done, and I encourage you
to visit www.ncsecufoundation.org to learn more about your
SECU Foundation.
While my letter provides just a snapshot of our past scal year,
the full SECU Annual Report gives a broader picture of the year
in review. Please take a moment to read through the pages, as I
think you will be encouraged by what has been done, and what
is yet to come.
In closing, I once again oer my deepest appreciation to
you, our sta, and the more than 3,000 volunteers serving
on committees and Member Advisory Boards across the
state
–
we are grateful for your support. You have a valued
role in our cooperative, and together, We Are SECU!
Thank you,
Chris Ayers
Chair, SECU Board of Directors
In the rst month of tier-based auto loan pricing, SECU
originated 8,300 vehicle loans, the highest since August 2021
when rates were at historical lows. And in the rst six months,
SECU originated over 45,000 vehicle loans totaling $1.2 billion,
which included welcoming over 21,000 members who did not
have a current lending relationship with SECU previously. So
far, lending data shows members are taking advantage of
these lower rates consistently across all credit tiers and we will
continue to monitor our pricing model and overall strategy to
ensure we are meeting our goal of providing the best possible
rates for our membership as a whole.
As we work to expand and enhance our product and service
oerings, we always keep our scal strength top of mind to
ensure that our Credit Union is safe, sound, and well-positioned
to serve you now and in the future. I am pleased to report
that SECU remains scally strong, recording net income of
approximately $587 million, compared to $564 million for the
previous scal year. We saw strong earnings that create value
for our members and support the maintenance of our capital
reserves. Our return on assets was 1.18% for the scal year while
our capital position also held strong with more than $5 billion in
equity and a capital to assets ratio of 10.47%, preparing us for
any potential economic downturn. Combining this equity with
ample liquidity options positions SECU well to meet member and
operational demands.
Our most important asset in serving SECU member-owners is
our people, and by investing in SECU’s 8,000+ employees in our
275 branches, call centers, and operations departments, we are
creating more value for you. Supporting employees in the best
ways possible allows them to come to work excited, energized,
and well-positioned to provide the very best member service
and create deep connections with the people in our communities.
With additional benets, greater employee engagement through
listening sessions and surveys, and expanded learning and
development opportunities, we are building a more supportive
work environment to help sta better support you.
Report of the Chair
2023 SECU ANNUAL REPORT
3