Heat Pumps
Best Practices for Your New Heat Pump
Your apartment building is helping meet New York’s
clean energy goals and improve local air quality with
a modern and ecient heat pump system.
Heat pumps work dierently than boilers or furnaces, they are quieter and the heat or air conditioning may feel
dierent than you are used to.
Use these tips to maximize your comfort and save on your energy bills.
How to run your heat pump
Thermostat Settings — Heat pumps work best
when you keep your thermostat at a constant
temperature all the time — even overnight or
when you’re out for the day. Unlike furnaces and
boilers, adjusting your thermostat to save energy
for short-term situations is not recommended and
may lead to discomfort and higher energy bills. Set
the thermostat to your comfort level and let the heat
pump do the rest.
Cold Weather Considerations — Continue to use
your heat pump in very cold weather, even when
temperatures fall below zero. If you feel like you are
not getting enough heat, turn up the temperature on
your thermostat and consider setting the air flow to
its highest setting.
Mild Weather Considerations — Closing your
shades or curtains helps keep the sun out and
reduces the work needed to keep you cool. Also,
when the weather is warm out you may wish to
open windows, just be sure to turn o your heat
pump system when you do this.
Primary Heat — Use your heat pump as your
primary source of heating and cooling. Even if
your building kept its older boiler or furnace, turn its
thermostat way down and let your heat pump
do the work.
Join Our Email List
Getting used to your new heat pump takes practice and reminders.
Sign-up to receive periodic emails from us on maintaining and
maximizing your heat pump system.
visit: nyserda.ny.gov/heatpumptips
call: 1-866-NYSERDA
Keep the heat pump clean
Filters — Vacuum or rinse filters when the indicator light
comes on or if they become visibly dirty (as often as _____
times a year.) Talk to your super or building management
sta with any questions.
Air Flow — Make sure the air flow is unrestricted on all sides
of the indoor unit(s) and nothing is on or near the heat pump
equipment indoors or out—furniture or drapes can prevent
conditioned air from circulating in the room, and heat
pumps work best when they can breathe.
Maintenance — Building management may need to
inspect the heat pump unit(s) from time to time and
perform preventative and seasonal maintenance.
Dust Filter
Allergen Cartridge
Get to know your new heat pump
Tenant Name:________________________________________________________ Apartment #:___________________
Indoor Unit Type (High-wall, Floor, Ducted, Other) Location (Bedroom, Living Room, Kitchen, etc.)
Unit 1
Unit 2
Unit 3
Outdoor Unit Type (High-wall, Floor, Ducted, Other) Location (Roof, Wall, Ground, Other)
Unit 1
Unit 2
Unit 3
Type of Thermostat:__________________________________ Initial Temperature Setpoints:___________ and ___________
Your Super or Building Management Sta Point of Contact:
__________________________________________________________________________________________________
Heating Cooling
If paying for heating or cooling is new for you, check with your electricity provider to see if you qualify for payment plans or discounts.
Learn More
For more information about maintaining and maximizing your heat pump system:
call:
1-866-NYSERDA visit: nyserda.ny.gov/heatpumptips
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