Budgetair Fare Rules and Policies • Prices are shown in U.S. Dollars

Budgetair Fare Rules and Policies

• Prices are shown in U.S. Dollars unless specifically indicated otherwise and are inclusive of all taxes

and fees. Please check the currency code next to the displayed prices carefully.

• Airfares and reservations are not guaranteed until all funds are collected, clarifications if any are

resolved, fares are reconfirmed, and tickets are issued.

• From the time of booking until the latest of 24 hours or the time ticket is issued, sufficient funds must

be available on the credit card used for purchase to successfully charge and issue the ticket(s). If

there are problems processing the credit card, be it for lack of funds or restrictions, Budgetair will not

guarantee the price quoted at the time of original booking or subsequent booking(s). Following a

decline of credit card usage, the customer attempting the charge is responsible for resolving the credit

card issue(s) timely and expeditiously. Following a credit card decline, Budgetair, at its discretion,

may reprice, rebook and issue the ticket(s). If following the reprice and or rebook there are changes,

Budgetair will advise the customer and request approval. Tickets will not be issued until customer

approval is provided. It is the customer's responsibility, not that of Budgetair, to review and verify all

credit card information at the time of making the reservation online and during any subsequent

interactions.

• First name and last name of each traveller must be entered into the reservation exactly as it appears

on your Government issued Identification, be it your passport, or other acceptable forms of

identification as may be required. The inclusion of a Middle initial is optional. If a name correction is

requested by phone within the same date as the booking was created, Budgetair will make every effort

to cancel the booking and create a new reservation by charging a booking cancellation fee of $50

USD per booking. If booking cancellation is not possible, all costs associated with making name

corrections will be the responsibility of the customer. NOTE: Name changes are NOT allowed.

• Tickets are non-transferable.

• In general, wholly unused tickets lose all value and usability one year following the date of original

ticket issuance. Partially used tickets may have a shorter validity period based on the applicable fare

rules. If the fare rules require changes to be made in advance of the original departure date and

changes are not made within that time frame, all ticket value will be lost.

• If you experience an issue or problem which negatively impacts your ability to travel using your

ticket(s) as issued, you must FIRST call Budgetair for assistance. We will make every effort to find a

solution. If you do not call Budgetair first, any costs and/or added expenses you incur will not be

refunded/reimbursed by Budgetair.

• When applicable you may accrue miles, subject to the airline rules and policies. Budgetair is not

responsible for mileage credits and Upgrades. Upgrades, if allowed, are purely at the discretion of the

airline. Check directly with the airline for additional information.

• Fares quoted may include a non-refundable Budgetair fee which, when applicable, will be billed

separately on the purchaser's credit card statement.

• Ticket modifications processed by Budgetair may incur a processing fee of up to $100 per

ticket.

• Total charges for the booking may include one or more charge on the credit card by Budgetair, the

ticketing airline and/or other partners such as the travel insurance provider.

• Customers who purchase trip insurance are responsible to contact Travel Guard directly for any

changes, cancellations, clarifications and/or claims.

• All customers traveling internationally should ensure they meet the passport, visa, affidavit, health

and other requirements of the countries to be visited and those that may be transited (even if it is for

a plane change). Traveler is responsible for the review of travel restrictions to determine and

obtain all required travel documentation, visas, and health requirements ahead of the

originating travel date as may be necessary. Neither Budgetair nor its agents are responsible for

providing answers to specific questions related to travel documentation requirements.

• Many countries require that the passport be valid for a period of (a minimum) six months beyond the

booked return date. Obtaining passports and visas may require lengthy processing times and entry to

another country may be refused even if your required information and travel documents are complete.

Budgetair accepts no responsibility if the traveller should be denied boarding or deported for any

reason including age.

• A ticket loses all value if/when the passenger associated with the ticket during any part of the travel

does not show up at the check-in counter or cancel the booking at least two hours before scheduled

• departure or as required by specific airline rules. Customers desiring to make last minute changes

(within one business day of scheduled departure) must contact the airline directly for assistance.

Cancellations

 Booking cancellation requests must be made by phone and received on the same date as the

booking is completed. If cancellation is possible a $50/person fee will apply. For cancellation

requests received AFTER the date the booking is completed, all associated fare rules will apply.

Changes

• Changes to tickets may be possible following ticket issuance. If changes are allowed, all changes

must be completed in advance of the original date of departure.

• If changes are allowed and applied, Budgetair will charge a change processing fee of

$100.00/person. This fee is in addition to the applicable Airline Change Penalty and any difference

in fare.

• For consideration, all change requests must be received by Budgetair at least 48hrs in advance of the

scheduled departure of the original flight.

• To request a change, send an email to Budgetair at [email protected]. Following a review, a

reply email will be sent providing a quote for the cost of the change or denying the request if the fare

rules do not allow changes.

Refunds

• Tickets are non-refundable.

Airline Penalties

• Budgetair has no control over airline penalties associated with changes which can be as much as $500

per ticket.

• When applicable, if more than one set of fare rules are associated with the ticket being changed, the

most restrictive rules will apply to the entire ticket.

• In cases where changes are allowed and the total fare of the new ticket is more than the total fare of

the original ticket, Budgetair must collect the additional difference when issuing the new ticket.

Budgetair and Airline Terms of Use

• Please review the Budgetair Terms of service and Privacy Policy.

• Please read important information regarding the Warsaw Convention and airline liability limitations.

• Prices do not include baggage fees or other fees which may be charged directly by the airline. For

detailed information on the baggage policy and fees for airlines, visit the website(s) of the respective

airline(s).

• Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your

person.

September 2020