HondaLink® Terms and Conditions Last updated on April 2, 2024

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HondaLink

Terms and Conditions

Last updated on April 2, 2024

Key updates:

• Updated references to Honda Privacy Notices

• Revised Section 17 (Dispute Resolution and Arbitration)

• Incorporated Mobile App End User License Agreement

• General updates for readability

Thank you for choosing HondaLink, consisting of the HondaLink mobile application suite and all related

documentation (individually and collectively, the “Mobile App”), and any associated HondaLink websites

(such as https://mygarage.honda.com/s/hondalink-marketing), supporting the ownership experience of your

Honda vehicle (the “Vehicle”). These Terms and Conditions (“Terms”) and the American Honda Privacy

Notice, including the American Honda Vehicle Data Privacy Notice (collectively, the “Honda Privacy

Notices”), set out the terms on which American Honda Motor Co., Inc. (“Honda”, “we”, “our” or “us”)

will provide you (“you” or “your”) access to and use of HondaLink and the Connected Vehicle Services

(see Section 1 below) and how we collect, use, and share your personal information.

THESE TERMS CREATE A BINDING LEGAL AGREEMENT BETWEEN YOU AND HONDA AND

INCLUDE A DISPUTE RESOLUTION AND ARBITRATION PROVISION UNDER WHICH

CERTAIN CLAIMS MAY NOT BE BROUGHT IN COURT OR DECIDED BY A JURY. PLEASE

READ THESE TERMS CAREFULLY. By indicating acceptance of these Terms, or by downloading,

installing or using the Mobile App, or by otherwise using HondaLink or any of the Connected Vehicle

Services, you are entering into a legally binding agreement with Honda. IF YOU DO NOT AGREE TO

THESE TERMS, INCLUDING THE DISPUTE RESOLUTION AND ARBITRATION PROVISION IN

SECTION 17, AND THE HONDA PRIVACY NOTICES, DO NOT USE HONDALINK OR ANY OF

THE CONNECTED VEHICLE SERVICES, AND IMMEDIATELY DELETE AND PURGE THE

MOBILE APP FROM YOUR MOBILE DEVICE (AS DEFINED IN SECTION 7 BELOW).

1. Description of HondaLink.

a. General. HondaLink gives you access to interactive features and digital services that are

intended to enhance your user experience (“Connected Vehicle Services”). The Connected Vehicle

Services may be provided directly by Honda, by our service providers, or by an Independent Provider (as

defined below). Not all Connected Vehicle Services are available on all Vehicles and some Connected

Vehicle Services are subject to separate terms and conditions (“Connected Vehicle Service Terms”) in

addition to these Terms. For information about Connected Vehicle Services available for your Vehicle,

please visit: https://mygarage.honda.com/s/hondalink-marketing. If you wish to receive any of the

Connected Vehicle Services with separate Connected Vehicle Service Terms, at the time of enrollment or

registration, you will be provided with a copy of, and will be required to accept, the applicable Connected

Vehicle Service Terms.

b. Independent Providers. In some cases, you may use HondaLink to access Connected Vehicle

Services provided by independent third parties (each, an “Independent Provider”). For the Connected

Vehicle Services provided by Independent Providers, Honda is acting solely as an intermediary between

you and the Independent Provider. Each Independent Provider may have its own separate terms of use and

privacy notice and you may be required to accept an Independent Provider’s additional terms of use in order

to access the applicable Connected Vehicle Services. Honda does not endorse, and hereby disclaims all

liability or responsibility to you or any other person for, any services provided by an Independent Provider.

c. Children. Honda does not knowingly collect personal information from persons less than 13

years of age without verifiable parental consent. If Honda learns that personal information of persons less

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than 13 years of age has been collected without verifiable parental consent, Honda will take the appropriate

steps to delete such information. To make such a request, please contact Honda by mail at American Honda

Motor Co., Inc., ATTN: Honda Automobile Customer Service, 1919 Torrance Blvd., Mail Stop: CHI-5,

Torrance, CA 90501 or by phone at 1-800-999-1009.

d. Changes to HondaLink, Connected Vehicle Services and Terms. To the extent permitted by

law, Honda reserves the right, in its sole discretion, to modify HondaLink and the Connected Vehicle

Services at any time, without notice to you. Honda also from time to time may change these Terms

prospectively. If we do so, we will change the “last updated” date on these Terms and, where required by

applicable law, provide you with appropriate notice. You agree that your continued use of HondaLink or

any of the Connected Vehicle Services constitutes your agreement to the amended Terms. If you do not

agree to any amended Terms, DO NOT USE HONDALINK

OR ANY OF THE CONNECTED VEHICLE

SERVICES. You may not amend or modify these Terms except by way of an express writing signed by

Honda.

e. Term. These Terms become effective immediately when you are granted access to HondaLink

or any of the Connected Vehicle Services and shall remain in effect (and if amended, as amended) until

your use of HondaLink and all of the Connected Vehicle Services is terminated in accordance with Section

23 below. IF YOU SELL OR OTHERWISE TRANSFER YOUR VEHICLE, IF YOUR VEHICLE

LEASE ENDS, OR IF YOUR VEHICLE IS DESTROYED, YOU AGREE TO NOTIFY HONDA

PROMPTLY. IF YOU DO NOT NOTIFY HONDA, YOU WILL REMAIN RESPONSIBLE FOR

ALL ACTIVITIES ASSOCIATED WITH THE VEHICLE, HONDALINK, AND THE

CONNECTED VEHICLE SERVICES.

f. Notifications; Notice; Questions. You agree that all notifications or notices required under

these Terms may be provided to you by the email address you have provided to Honda, to the extent

permitted by applicable law. All notifications are deemed given when Honda sends the email message (or,

if a valid alternative method is used, whenever such message is sent by Honda). You also agree that Honda

may contact you in your Vehicle or by telephone (including through automatic dialing technology, to the

extent permitted by applicable law) at any number Honda has on file for you, including any cellular phone

number you provide to us, even if doing so may result in additional telecommunications fees or charges to

you, to discuss your account or to provide any Connected Vehicle Services. All notifications or notices

required under these Terms to be provided to Honda and questions or comments that you have about these

Terms, HondaLink, or the Connected Vehicle Services may be sent to:

American Honda Motor Co., Inc.

ATTN: Honda Automobile Customer Service

1919 Torrance Blvd., Mail Stop: CHI-5, Torrance, CA 90501

and shall be deemed given when Honda receives them. Notifications or notices under these Terms to Honda

require that an additional copy be sent to:

American Honda Motor Co., Inc.

700 Van Ness Avenue, Torrance, CA 90501

ATTN: General Counsel

Questions or comments also may be directed to 1-800-999-1009.

2. Privacy Notice. HondaLink and the Connected Vehicle Services may utilize information collected

from you, your Mobile Device, or the Vehicle. The Honda Privacy Notices, which are incorporated into

and made a part of these Terms by this reference, explain how Honda collects, maintains, uses, and discloses

your personal information, including (a) information provided by or collected from you when you use

HondaLink, (b) information that the Vehicle collects, generates, records, or stores in electronic form, which

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is retrieved from the Vehicle, typically wirelessly, by Honda or on our behalf, and which is linked or

reasonably linkable to (i) the Vehicle from which the information was retrieved, (ii) the owner(s)/lessee(s)

of the Vehicle, (iii) a connected smart device, or (iv) a registered user of Connected Vehicle Services; and

access the current American Honda Privacy Notice at https://www.honda.com/privacy/privacy-notice and

the current American Honda Vehicle Data Privacy Notice at https://www.honda.com/privacy/connected-

product-privacy-notice. You also may request a copy of the Honda Privacy Notices by writing or calling

Honda at the mailing addresses or customer care telephone numbers provided in these Terms. The Honda

Privacy Notices take precedence over any previous privacy notices that Honda has issued related to

HondaLink or the Connected Vehicle Services. By agreeing to these Terms (including downloading,

installing, using, and providing information to or though AcuraLink or the Connected Vehicle Services),

you are accepting and agreeing to the Honda Privacy Notices, as each may be modified from time to time

in accordance with its terms, including your consent to all actions taken by Honda with respect to your

information in compliance with the Honda Privacy Notices. IF YOU TRANSFER YOUR VEHICLE

OR ANY MOBILE DEVICE THAT IS CONNECTED TO HONDALINK OR ANY OF THE

CONNECTED VEHICLE SERVICES, YOU ARE SOLELY RESPONSIBLE FOR DELETING

INFORMATION ABOUT YOU CONTAINED IN THE VEHICLE, YOUR MOBILE DEVICE, OR

IN YOUR RELATED ACCOUNT(S).

You acknowledge that when you download, install, or use HondaLink or the Connected Vehicle Services,

Honda may use automatic means (including, for example, cookies and web beacons) to collect information

about your Mobile Device and about your use of HondaLink or the Connected Vehicle Services. You also

may be required to provide certain information about yourself as a condition to downloading, installing, or

using the Mobile App or certain of its features or functionality. HondaLink and the Connected Vehicle

Services may provide you with opportunities to share information about yourself with others. All

information Honda collects through or in connection with HondaLink and the Connected Vehicle Services

is subject to the Honda Privacy Notices.

3. Registration. In order to download and install the Mobile App, and to use certain parts of HondaLink

or certain Connected Vehicle Services, you may be required to provide us with your first name, last name,

email address, telephone number, and/or vehicle identification number (VIN), to create a password, and to

that you will provide us with accurate, current, and complete registration information. You are responsible

for your registration, and for all use of HondaLink and the Connected Vehicle Services using any user

credentials or passwords issued to you or chosen by you. You will keep all such credentials and passwords

confidential.

You understand that you can help prevent unauthorized access by logging out of HondaLink and the

Connected Vehicle Services. You agree to notify Honda immediately at 1-800-999-1009 of any

unauthorized use of your user credentials or passwords. Honda maintains the exclusive right to control

access to HondaLink and the Connected Vehicle Services. You understand and agree that Honda reserves

the right to revoke your registration at any time without notice or cause, for any reason whatsoever.

4. Representations about You. If you are at least eighteen (18) years of age, you represent that you have

the capacity and authority to enter into these Terms and you are only entering into these Terms on your

own behalf. If you are under eighteen (18) years of age, you represent that your parent or legal guardian

has accepted these Terms on your behalf and that such parent or legal guardian has the capacity and

authority to enter into these Terms. You represent and warrant to Honda that (a) your performance under

these Terms and use of HondaLink and the Connected Vehicle Services will comply with all applicable

laws, rules and regulations (including export control, privacy and obscenity laws), domestic or foreign; (b)

you are not located in a country that is subject to a U.S. Government embargo, or that has been designated

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by the U.S. Government as a “terrorist supporting” country; and (c) that you are not listed on any U.S.

Government list of prohibited or restricted parties.

5. Use of HondaLink. Subject to your compliance with all of the terms and conditions herein, you are

permitted to use HondaLink and the Connected Vehicle Services solely for your own personal, non-

commercial use. You are permitted to download, install, and use one copy of the Mobile App for your

personal, non-commercial use. You agree that it is your responsibility to use HondaLink and the Connected

Vehicle Services only when it is safe to do so and in a responsible manner, including abiding by all

applicable laws, rules and regulations regarding the use of HondaLink, the Connected Vehicle Services or

any devices associated with HondaLink or any of the Connected Vehicle Services (e.g., any laws relating

to use of mobile devices while driving). Without limiting the foregoing, it is your sole responsibility to

exercise discretion and to observe all safety measures required by law, traffic rules, and traffic regulations

while accessing or using HondaLink and the Connected Vehicle Services. You further agree that you will

use the Connected Vehicle Services only with a Vehicle that you are authorized to control.

You must not, and must not permit any third party to: (a) use HondaLink or any of the Connected Vehicle

Services in any way that would violate the rights of any person; (b) impersonate any person or entity; (c)

harvest or otherwise collect information about others from HondaLink or any of the Connected Vehicle

Services; (d) take any action that imposes or may impose an unreasonable or disproportionately large load

on HondaLink or any of the Connected Vehicle Services, or bypass any measures we may use to prevent

or restrict access to any portion of HondaLink or any of the Connected Vehicle Services (or other accounts,

networks or services connected thereto); (e) use manual or automated software, devices, or other processes

to “crawl”, “scrape” or “spider” any of HondaLink or the Connected Vehicle Services or otherwise to copy,

obtain, propagate, distribute or misappropriate any information or other content from HondaLink or any of

the Connected Vehicle Services, including any Honda Property (defined in Section 14 below); (f) distribute,

rent, lease, lend, sell, license, assign, export, import, convey, or otherwise make available or grant rights in

HondaLink or any of the Connected Vehicle Services, or any information or other content obtained therein,

to any third party, except as expressly permitted herein; (g) otherwise interfere in any manner with the use

or operation of HondaLink or any of the Connected Vehicle Services; or (h) use HondaLink or any of the

Connected Vehicle Services for any commercial purpose, including in the development, directly or

indirectly, of any product, software or service that offers any functionality substantially similar to,

derivative of, or competitive with, HondaLink, any of the Connected Vehicle Services, or any other Honda

product, software, or service.

You further must not, and must not permit any third party to: (i) modify or create any derivative work of

HondaLink or any of the Connected Vehicle Services; (ii) reverse engineer, decompile or disassemble

HondaLink or any of the Connected Vehicle Services, in whole or in part; (iii) make a copy (other than a

backup copy) of HondaLink or any of the Connected Vehicle Services or any part thereof (other than as

expressly permitted herein); (iv) use or install HondaLink or any of the Connected Vehicle Services on a

network or for online use; (v) remove, modify or obscure any copyright, trademark, or other proprietary

notice, author attributions, legal notices or other labels appearing within HondaLink or any of the Connected

Vehicle Services; or (vi) export or transport HondaLink or any of the Connected Vehicle Services into any

country in violation of any U.S. or other export laws and regulations.

6. Feedback. If you provide to us (directly or indirectly, and by any means) any comments, feedback,

suggestions, ideas, or other submissions, including any that are related to HondaLink or any of the

Connected Vehicle Services (collectively “Feedback”), the Feedback will be the sole property of Honda.

We will be entitled to use, reproduce, modify, disclose, display, publish, perform, broadcast, distribute, and

otherwise exploit in any manner, all Feedback, without restriction and without compensating you in any

way. We have no obligation to maintain any Feedback in confidence, or to respond to any Feedback.

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7. Equipment Requirements.

a. To properly use HondaLink and one or more of the Connected Vehicle Services, you must have

equipment that meets at least the following minimum requirements (“Equipment Requirements”):

i. Compatible mobile device as listed on http://www.handsfreelink.com/Honda (each, a

“Mobile Device”);

ii. Internet connection through Wi-Fi or cellular network connection and any appropriate

data plan;

iii. Appropriate security on the Mobile Device (e.g., no alterations to device security). A

certain level of device security or security protocols is required so, for example, jail-

broken or rooted mobile devices might not be supported; and

iv. Certain mobile devices may require an HDMI cable, USB cable, or audio-video adapter

to connect and operate the Connected Vehicle Services within the Vehicle.

Equipment Requirements may change at any time, without notice, and further access to HondaLink

and the Connected Vehicle Services may require acceptance of additional agreements or a newer version

of these Terms. For example, the Mobile App through which one or more of the Connected Vehicle

Services is provided may be made obsolete by a newer version, which may require updating an operating

system and/or downloading a new version of the applicable Mobile App and accepting a newer version of

these Terms or the applicable Connected Vehicle Service Terms. By using the Mobile App, you further

agree that Honda may change, alter, or modify the settings or configurations on your Mobile Device used

to store or access the Mobile App in order to allow for or optimize your use of the Mobile App. The Mobile

App may include digital rights management controls and other technical measures to control access to the

Mobile App, prevent unauthorized copies, or otherwise attempt to prevent anyone from exceeding the

limited rights and licenses granted under these Terms. You may not interfere with such access control

measures or attempt to disable or circumvent such security features.

b. In order to access and receive certain Connected Vehicle Services, you must have an active and

properly functioning factory-installed audio system in your Vehicle, you must be a registered user of

HondaLink and, for certain Vehicles, have a Honda ID, you must be within range of appropriate

communications networks and/or Wi-Fi access and global positioning satellites, and you must accept the

applicable Connected Vehicle Service Terms (which may set forth additional requirements and limitations).

8. Updates. Honda may from time to time in its sole discretion develop and provide updates to

HondaLink and the Connected Vehicle Services, which may include new versions, upgrades, bug fixes,

patches and other error corrections and/or new features (collectively, including related documentation,

“Updates”). Updates may also modify or delete in their entirety certain features and functionality. You

agree that Honda has no obligation to provide any Updates or to continue to provide or enable any particular

features or functionality. Based on your Mobile Device settings, when your Mobile Device is connected to

the Internet either: (a) the Mobile App will automatically download and install all available Updates; or (b)

you may receive notice of or be prompted to download and install available Updates. You shall promptly

download and install all Updates and acknowledge and agree that the Mobile App or portions thereof may

not properly operate should you fail to do so. You further agree that all Updates will be deemed part of

HondaLink and the Connected Vehicle Services and be subject to all of these terms unless they are subject

to a different Honda license agreement. Honda reserves the right to discontinue HondaLink or the

Connected Vehicle Services and to discontinue supporting the Mobile App or its network, in whole or in

part.

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9. Fees, Costs and Other Expenses. HondaLink and the Connected Vehicle Services make use of a data

network operated by your wireless or Internet service provider to send data among your Mobile Device,

your Vehicle, and Honda’s, our service providers’ and, if applicable, Independent Providers’ and third-

party services’, servers, and call centers. Depending on your data plan, you may incur charges from

your wireless or Internet service provider for use of its network and/or for specific services such as

transferring vehicle data to Honda, our service providers, and, if applicable, Independent Providers

and third-party services, making phone calls, sending or receiving text messages and/or emails or

other services. You are solely responsible for any and all costs you incur as a result of your use of

HondaLink and the Connected Vehicle Services.

10. Note Regarding Certain Connected Vehicle Services

a. Note Regarding HondaLink Assist Automatic Collision Notification & Assistance Request (the

“HondaLink Assist Services”). The HondaLink Assist Services are dependent upon cellular connection

availability, Bluetooth

HandsFreeLink

phone connectivity with the Vehicle, GPS satellite signal

reception, and enabling this notification via the multimedia system, each of which can limit the ability to

reach either the HondaLink response center or to receive support.

When our service provider receives a crash notification and/or request for assistance from your

connected Bluetooth

HandsFreeLink

phone, our service provider will first attempt to verify your request,

and then, if appropriate, contact third party responders to respond to your incident. You understand that

neither Honda nor our service provider can assure you, or make any guarantees, about the manner

or timeliness of such third party response or whether third party responders will respond to your

incident in a timely manner or at all. YOUR VEHICLE HAS TO HAVE HONDALINK ASSIST

SERVICES, A WORKING ELECTRICAL SYSTEM (INCLUDING ADEQUATE BATTERY POWER),

A BLUETOOTH

HANDSFREELINK

PHONE THAT IS CONNECTED TO THE VEHICLE, AN

ACTIVE CELLULAR SERVICE ACCOUNT FOR YOUR BLUETOOTH

HANDSFREELINK

PHONE, AND CONNECTION TO CELLULAR SERVICE FOR THE AUTOMATIC COLLISION

NOTIFICATION AND REQUEST FOR ASSISTANCE FEATURES TO OPERATE.

Important Message Regarding Your Wireless Carrier

The HondaLink Assist Services are not a service of your wireless carrier. If you use the HondaLink

Assist Services, it may require your wireless carrier to disclose your customer information, including

location information, to Honda’s telematics service provider, its subcontractors engaged in providing the

HondaLink Assist Services, or other third parties to respond to your request. By using the HondaLink

Assist Services, you authorize your wireless carrier to disclose your information to our telematics service

provider, its subcontractors, and other third parties, in each case, to enable the HondaLink Assist Services.

Refer to the American Honda Vehicle Data Privacy Notice for more information about how the HondaLink

Assist Services will collect, maintain, use, and disclose your information. If you aren't comfortable with

the HondaLink Assist terms, don't use it. You acknowledge and agree that (1) your relationship with Honda

is separate from your relationship with your wireless carrier; (2) your wireless carrier is not responsible for

the HondaLink Assist Services; and (3) you will hold harmless your wireless carrier and its subsidiaries,

affiliates, officers, employees, agents, successors and assigns from any judgments, claims, actions, losses,

liabilities or expenses arising from or attributable to the HondaLink Assist Services or the acts or omissions

of Honda or its subcontractors providing the HondaLink Assist Services.

b. Note Regarding Searching for Destinations from your Vehicle’s Factory-installed Multimedia

System. Applicable to select Navigation-equipped Vehicle models. When searching for a destination

through your Vehicle’s factory-installed multimedia system, your Vehicle’s location information will be

shared with HERE. Your use of this search feature constitutes your acceptance of HERE’s End User Terms

(available at https://legal.here.com/terms/) and Privacy Policy (available at

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https://legal.here.com/privacy/policy/). If you do not agree to HERE’s Service Terms or Privacy Policy,

do not search for destinations through your Vehicle’s multimedia system.

c. Note Regarding Connected Vehicle Services That Use Location. Applicable only to Android

Users. Connected Vehicle Services that require your location, such as locating your parked car or when

you make a request for directions to find a point of interest or an address, use the services of Google. Your

use of these Connected Vehicle Services constitutes your acceptance of the Google Maps/Google Earth

Additional Terms of Service, which may be found here: https://www.google.com/intl/en-

US_US/help/terms_maps.html, including the Google Privacy Policy found here:

https://www.google.com/intl/ALL/policies/privacy/index.html. If you do not agree to the Google

Maps/Google Earth Additional Terms of Service or Google Privacy Policy, do not use Connected Vehicle

Services that require your location.

11. Cloud Services. Without limiting the disclaimers and limitations of liability set forth in Section 15,

you acknowledge and agree as follows: (a) HondaLink and the Connected Vehicle Services are provided to

you using cloud computing services of one or more third party cloud providers; (b) the cost at which we

could afford to offer HondaLink and the Connected Vehicle Services would vary if we provided HondaLink

and the Connected Vehicle Services other than using the cloud services provided by the cloud providers;

and (c) we shall not be responsible or liable to you for any act, omission or failure of any of these cloud

providers.

12. Third-Party Services. HondaLink and the Connected Vehicle Services may depend upon, interact

with or enable access to third-party services to connect to information, other content, services, websites, or

hardware, including your Mobile Device, the network provided by your wireless or Internet service provider,

your browser, email and SMS programs, dialer and other applications, which may in each case be

accompanied by separate terms of use. Use of a third-party service may require that you accept additional

HondaLink and the Connected Vehicle Services. Honda cannot assure you that these third-party services

will function correctly with HondaLink or the Connected Vehicle Services, either now or at some future

time. Honda does not endorse, and hereby disclaims all liability or responsibility to you or any other person

for, any of these third-party services.

13. Links and External Websites. HondaLink and the Connected Vehicle Services may contain links to

and from websites. Honda makes no representations whatsoever about any other website that you may

access from HondaLink

or through the Connected Vehicle Services. Honda is not responsible for the privacy

practices or content of those websites and Honda expressly denies any liability whatsoever for use of such

websites. It is up to you to take precautions to ensure that whatever you select for your use is free of items

of a destructive nature.

14. Our Intellectual Property Rights. HondaLink and the Connected Vehicle Services (including Honda

Property, as defined below) are the property of, or are licensed by, American Honda Motor Co., Inc. or the

applicable Independent Provider, and are subject to copyright and other intellectual property protection.

All the software, algorithms, functionality, inventions, concepts, text, images, sound, music, videos, marks,

logos, compilations, content and technology used to deliver HondaLink and the Connected Vehicle Services

or otherwise embodied in, displayed through, or provided directly or indirectly (e.g., emails or other

communications from us to you) via, HondaLink and the Connected Vehicle Services are “Honda

Property.” Except as otherwise expressly permitted by these Terms, any use, copying, making derivative

works, transmitting, posting, linking, deep linking, framing, redistribution, sale, decompilation,

modification, reverse engineering, translation or disassembly of Honda Property is prohibited. You

acknowledge that Honda Property has been created, compiled, developed and maintained by or on behalf

of Honda or the applicable Independent Provider at great expense of time and money such that

misappropriation or unauthorized disclosure or use of Honda Property by others for commercial gain would

unfairly and irreparably harm us or the applicable Independent Provider in a manner for which damages

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would not be an adequate remedy, and you consent to our obtaining injunctive relief to restrain any breach

or threatened breach of these Terms, without any requirement to post bond. You may be subject to criminal

or civil penalties for violation of this paragraph.

The HONDA name and logos are registered trademarks of Honda Motor Co., Ltd. You may not use the

trademarks, or any of our other marks or logos, in any manner, including any use that is likely to cause

confusion or that disparages or discredits us, without our consent. HondaLink and the Connected Vehicle

Services also may also feature the trademarks, service marks, and logos of third parties, and each owner

retains all rights in such marks. Any use of such marks, or any others displayed on HondaLink or the

Connected Vehicle Services, will inure solely to the benefit of their respective owners.

Subject to the terms and conditions herein, we grant you the non-exclusive, limited, revocable right to

access and use Honda Property solely to the extent necessary for you to use HondaLink and the Connected

Vehicle Services for your own personal, non-commercial use, as permitted by these Terms. We reserve all

other rights.

15. DISCLAIMER OF WARRANTIES; LIMITATION ON LIABILITY.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT

PERMITTED BY APPLICABLE LAW: (a) ALL USES OF HONDALINK

AND THE CONNECTED

VEHICLE SERVICES, INCLUDING THEIR QUALITY, PERFORMANCE, ACCURACY, AND

RELIABILITY, ARE AT YOUR SOLE RISK; (b) HONDALINK

AND THE CONNECTED VEHICLE

SERVICES, INCLUDING ANY INFORMATION PROVIDED IN CONNECTION THEREWITH, ARE

PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY

OF ANY KIND; AND (c) HONDA HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS

WITH RESPECT TO HONDALINK, THE CONNECTED VEHICLE SERVICES, AND

INFORMATION PROVIDED BY OR IN CONNECTION WITH HONDALINK

AND THE

CONNECTED VEHICLE SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING

THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY

QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND

NON-INFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT

LIMITATION, HONDA DOES NOT GUARANTEE AND DISCLAIMS ANY WARRANTY

REGARDING THE ACCURACY OF DATA PROVIDED BY THE CONNECTED VEHICLE

SERVICES, SUCH AS NEWS, TRAFFIC, POINTS OF INTEREST, OR OTHER CONTENT

PROVIDED BY HONDA, OUR AFFILIATES, OUR SERVICE PROVIDERS, INDEPENDENT

PROVIDERS OR BY OR THROUGH THIRD-PARTY SERVICES; HONDA DOES NOT GUARANTEE

AGAINST LOSS OF DATA, WHICH MAY BE LOST AT ANY TIME; AND HONDA DOES NOT

GUARANTEE THAT THE CONNECTED VEHICLE SERVICES, INCLUDING THE HONDALINK

ASSIST SERVICES, WILL BE PROVIDED AT ALL TIMES OR THAT ANY OR ALL CONNECTED

VEHICLE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR AT YOUR

LOCATION. FOR EXAMPLE, CONNECTED VEHICLE SERVICES MAY BE UNAVAILABLE IN

YOUR AREA OR LOCATION. We may pause or interrupt HondaLink or any of the Connected Vehicle

Services at any time, and you should expect periodic downtime for updates to HondaLink and the

Connected Vehicle Services. In addition, you understand that changes in third party technology or

government regulation may render HondaLink or any of the Connected Vehicle Services obsolete or

unusable. No advice or information, whether oral or written, obtained by you from Honda, our affiliates,

our service providers, an Independent Provider or through HondaLink, any of the Connected Vehicle

Services, or a third-party service will create any warranty.

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL HONDA OR OUR

AFFILIATES BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT

OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING DAMAGES FOR LOSS OF

PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE ANY DATA,

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BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING

OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OR INABILITY TO USE

HONDALINK, THE CONNECTED VEHICLE SERVICES, OR INFORMATION ON HONDALINK

ANY OF THE CONNECTED VEHICLE SERVICES, HOWEVER CAUSED, REGARDLESS OF THE

THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF HONDA OR ITS

AFFILIATES WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL HONDA’S OR ANY OF OUR AFFILIATE’S TOTAL LIABILITY TO YOU

FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES

INVOLVING PERSONAL INJURY) ARISING OUT OF OR RELATING TO THESE TERMS AND

YOUR USE OR POSSESSION OF HONDALINK OR THE CONNECTED VEHICLE SERVICES

EXCEED THE AMOUNT OF TEN DOLLARS ($10.00).

THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS

OF ITS ESSENTIAL PURPOSE.

SOME STATES AND JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF

WARRANTIES OR OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, SO SOME OF THE

ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

You should contact Honda concerning any defects or performance issues in HondaLink or the Connected

Vehicle Services using the contact information provided below. We will make reasonable efforts to respond

to questions relating to HondaLink or the Connected Vehicle Services, but make no representation or

warranty that we will resolve all questions or that questions will be answered within a given time. Honda

shall be under no obligation to provide any other support or maintenance services for HondaLink or the

Connected Vehicle Services. The market or application store from where you downloaded the Mobile App

has no responsibility to provide support and maintenance for the Mobile App or its installation, and all

requests for any support and maintenance, and any complaints, with respect to HondaLink or the Connected

Vehicle Services should be addressed to American Honda Motor Co., Inc., ATTN: In-Car Technology

Support, 1919 Torrance Blvd., Mail Stop: CHI-5, Torrance, CA 90501 or by phone at 1-888-528-7876.

16. Indemnity. In consideration of Honda providing you access to and use of HondaLink and the

Connected Vehicle Services, to the maximum extent permitted by applicable law, you agree to indemnify

Honda, and our affiliates, service providers, agents and licensors, against any and all claims, actions, suits,

proceedings, demands, liabilities, losses, damages, costs, expenses, and attorneys’ fees (“Liabilities”)

arising out of or related to (a) your failure to comply with these Terms or any applicable Connected Vehicle

Terms; (b) your access to, use of, failure to use, or inability to use HondaLink or any of the Connected

Vehicle Services; (c) claims for libel, slander, or any property damage, personal injury or death, arising out

of or related in any way directly or indirectly to your use of HondaLink or the Connected Vehicle Services;

(d) any activities of anyone other than you in connection with any Connected Vehicle Services conducted

through your account or with your user credentials or passwords; or (e) any of your other activities under

or in connection with these Terms, HondaLink, or any of the Connected Vehicle Services (but excluding

any Liabilities to the extent caused by our gross negligence or willful misconduct). We reserve the right to

assume the sole control of the defense and settlement of any claim, action, suit or proceeding for which you

are obliged to indemnify us. You will cooperate with us with respect to such defense and settlement.

17. Dispute Resolution and Arbitration

In the event of any dispute arising out of or relating to these Terms (including their interpretation, validity,

performance, or breach) (a “Dispute”), the Dispute shall be resolved solely as follows. A party shall send

a written notice to all affected parties describing the Dispute and any relief requested, including any specific

damages claimed. In order to permit the affected parties to attempt to resolve the matter amicably, no

arbitral or judicial proceeding may be commenced until the passage of sixty (60) days from the receipt of

the written notice.

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If the affected parties are unable to resolve the Dispute within the 60-day time period, any Dispute, other

than a claim for wrongful death or personal injury, shall be resolved exclusively by binding arbitration

administered by the American Arbitration Association (AAA) under its Consumer Rules (information about

the AAA and its rules is available at www.adr.org.). In the event that the AAA is unavailable or unwilling

to administer the arbitration, and the parties are unable to agree to a substitute, a substitute shall be appointed

by the court. The arbitration shall be governed by the Federal Arbitration Act, 9 U.S.C. ss. 2, et seq. The

obligation to arbitrate under this section shall extend to any claims against any affiliates, officers, directors,

contractors, subcontractors, suppliers, agents, or employees of a party. This provision shall not apply to

claims of patent, trademark, or copyright infringement or misappropriation of trade secrets.

To the maximum extent permitted by law, the prevailing party or parties shall be entitled to an award of all

costs, expenses, and attorneys’ fees reasonably incurred in the successful prosecution or defense of any

claim. However, if a claimant recovers less than the respondent’s highest written offer made before the

commencement of arbitration, the respondent shall be deemed to be the prevailing party for this purpose.

The arbitrator shall have authority to issue any and all remedies authorized by law, but the arbitrator shall

have no authority to conduct proceedings on a class or aggregated basis without the written consent of all

parties; provided, however, that in the event of the filing of over twenty five (25) arbitration claims against

Honda or any of its any affiliates, officers, directors, contractors, subcontractors, suppliers, agents, or

employees raising substantially the same or similar Dispute, the AAA may at the request of such

respondents appoint a single arbitrator or panel of arbitrators to resolve some or all common issues of law

or fact.

Notwithstanding the foregoing, any party may at its option file an individual claim in any small claims court

for disputes or claims within the scope of its subject matter jurisdiction if such court has personal

jurisdiction.

If at any time any party requests mediation, all affected parties shall participate in a mediation directly and

not solely through counsel, the requesting party to bear the costs and fees of the mediator(s).

Without derogation of the parties’ obligation to arbitrate, for any claims other than those in small claims

court, jurisdiction for any court proceedings arising out of or relating to a Dispute shall be vested exclusively

in the state or federal courts sitting in and for Los Angeles County, California, U.S.A., except that any

judgment thereof or any arbitral award may be enforced in any court of competent jurisdiction. If for any

reason a claim proceeds in court rather than through arbitration, you and we each waive any right to a jury

trial.

If any part of this dispute resolution and arbitration provision is later deemed invalid as a matter of law,

then it shall be severed and the remaining portions of this provision shall remain in effect, with the exception

that if a court or arbitrator determines in an action between you and us that the above class action waiver is

unenforceable, then this arbitration provision will be void as to you.

18. Governing Law; Jurisdiction. These Terms and use or operation of HondaLink and the Connected

Vehicle Services are governed by the substantive laws of the State of California, U.S.A., without regard to

its or any other jurisdiction’s conflict of laws principles that would apply another law. The United Nations

Convention for the International Sale of Goods is hereby disclaimed.

19. Limited Third Party Beneficiaries. Honda’s licensors and its affiliates that are controlled by or under

common control with Honda are intended third party beneficiaries of Sections 15 and 16, and all of Honda’s

disclaimers and limitations of liability in these Terms.

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20. Digital Millennium Copyright Act.

We comply with the provisions of the Digital Millennium Copyright Act applicable to internet service

providers (17 U.S.C. §512, as amended). If you have any complaints or objections to material hosted by

HondaLink or any of the Connected Vehicle Services, you may contact our Designated Agent at the

following address:

American Honda Motor Co., Inc.

Attn: DMCA

1919 Torrance Boulevard

Torrance, CA 90501

Phone Number: 1-800-999-1009

Any notice alleging that materials hosted by or distributed through HondaLink or any of the Connected

Vehicle Services infringe intellectual property rights must include the following information: (a) an

electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or

other right being infringed; (b) a description of the copyrighted work or other intellectual property that you

claim has been infringed; (c) a description of the material that you claim is infringing and where it is located

on HondaLink or the applicable Connected Vehicle Services; (d) your address, telephone number, and email

address; (e) a statement by you that you have a good faith belief that the use of the materials on HondaLink

or any of the Connected Vehicle Services of which you are complaining is not authorized by the copyright

owner, its agent, or the law; and (f) a statement by you that the above information in your notice is accurate

and that, under penalty of perjury, you are the copyright or intellectual property owner or authorized to act

on the copyright or intellectual property owner's behalf.

Counter Notices

If material that you have posted to HondaLink or any of the Connected Vehicle Services has been removed

or disabled, you may file a counter notice pursuant to 17 U.S.C. §512 (g). To be effective, the counter

notice must be a written communication sent to the designated agent address listed above that includes the

following: (i) a physical or electronic signature of the subscriber; (ii) identification of the material that has

been removed or to which access has been disabled and the location at which the material appeared before

it was removed or access to it was disabled; (iii) a statement under penalty of perjury that you have a good

faith belief that the material was removed or disabled as a result of mistake or misidentification of the

material to be removed or disabled; and (iv) your name, address, and telephone number, and a statement

that you consent to the jurisdiction of Federal District Court for the judicial district in which the address is

located or, if your address is outside of the United States, for any judicial district in which Honda may be

found, and that you will accept service of process from the person who provided notification under

subsection 17 U.S.C. §512 (c)(1)(C) or an agent of such person.

Repeat Infringers

It is our policy to terminate in appropriate circumstances the accounts of users that are repeat infringers or

repeatedly violate these Terms.

21. Force Majeure. In no event will we be liable for any failure to comply with these Terms to the extent

that such failure arises from factors outside our reasonable control. Without limiting the foregoing, in the

absence of our gross negligence or willful misconduct, we will not be liable for any damages arising from

the acts of hackers or similar bad actors interfering with HondaLink or any of the Connected Vehicle

Services.

11350690.6

22. Geography. We provide HondaLink and the Connected Vehicle Services for use only by persons

located in the United States. The information provided in connection with HondaLink and the Connected

Vehicle Services is not intended for distribution to or use by any person or entity in any jurisdiction or

country where such distribution or use would be contrary to law or regulation or which would subject Honda

to any registration requirement within such jurisdiction or country. We make no claims that HondaLink

and the Connected Vehicle Services or any of their content is accessible or appropriate outside of the United

States. Access to HondaLink and the Connected Vehicle Services may not be legal by certain persons or

in certain countries. If you access HondaLink or any of the Connected Vehicle Services from outside the

United States, you do so on your own initiative and are responsible for compliance with local laws.

23. Suspension and Termination. You may terminate your use of HondaLink and the Connected Vehicle

Services at any time. In order to discontinue sending information related to HondaLink and/or the

Connected Vehicle Service(s) that you wish to terminate to Honda, our service providers and, if applicable,

Independent Providers or any third-party services, you must affirmatively opt out of HondaLink and/or the

Connected Vehicle Service(s). Neither discontinuing use of HondaLink or a Connected Vehicle Service,

nor deleting a Mobile App from your Mobile Device, is sufficient to stop information from being sent to

Honda, our service providers and, if applicable, Independent Providers and third-party services. If you have

questions about how to opt out of HondaLink or any Connected Vehicle Services, please contact us at 1-

800-999-1009 and select the prompt for HondaLink. Please note that, even if you choose to opt out of

HondaLink and all of the Connected Vehicle Services, some limited vehicle data may still be collected to

improve vehicle quality and to deliver any services related to the Vehicle.

We reserve the right to suspend your account or access to HondaLink and the Connected Vehicle Services

at any time if we believe you are in breach of these Terms or any applicable Connected Vehicle Service

Terms. We reserve the right to terminate these Terms or to cease to offer HondaLink or any of the

Connected Vehicle Services at any time on written notice to you, including by email or posting on the

MyGarage website, for any reason or no reason.

If your account is terminated for any reason or no reason, you agree: (a) to immediately stop using

HondaLink and the Connected Vehicle Services and to delete and purge the Mobile App from your Mobile

Device; (b) that the license and rights provided by us under these Terms shall end; and (c) that we shall not

be liable to you, or any third party, for compensation, reimbursement, or damages in connection with your

use of HondaLink and the Connected Vehicle Services or for termination of access to your account.

Sections 1, 2, 4, 6, and 8 through 30, any accrued obligations and remedies hereunder, and any other

provisions that by their nature should reasonably survive, shall survive the termination of these Terms.

24. Entire Agreement. Except as otherwise expressly provided herein, these Terms set forth the entire

agreement between Honda and you regarding its subject matter, and supersede all prior promises,

agreements or representations, whether written or oral, regarding such subject matter.

25. Assignment. Your registration, these Terms and your rights and obligations hereunder are not

assignable, sublicensable, or otherwise transferable or delegable, by you to any third party without our prior

written consent in our sole discretion. Any purported assignment, sublicense, transfer or delegation without

such consent will be null and void. We may assign or otherwise transfer or delegate these Terms (including

any rights or obligations hereunder), including to any purchaser of our business, from time-to-time in our

sole discretion. These Terms will be binding upon and inure to the benefit of the parties’ successors and

permitted assigns.

26. Electronic Assent. These Terms may be executed electronically, and your electronic assent or use of

HondaLink or any of the Connected Vehicle Services shall constitute execution of these Terms. You agree

that the electronic text of these Terms constitutes a writing and your assent to the terms and conditions

hereof constitutes a “signing” for all purposes.

11350690.6

27. Waiver. No delay or omission by us in exercising any of our rights occurring upon any noncompliance

or default by you with respect to any of these Terms will impair any such right or be construed to be a

waiver thereof, and a waiver by us of any of the covenants, conditions or agreements to be performed by

you will not be construed to be a waiver of any succeeding breach thereof or of any other covenant,

condition or agreement herein. No waiver will be binding on us unless made in an express writing signed

by us. You irrevocably agree that you waive any and all rights to injunctive or other equitable relief.

28. Interpretation of Terms. Except as otherwise expressly provided herein, if any provision of these

Terms is found to be invalid or unenforceable, then these Terms will remain in full force and effect and will

be reformed to be valid and enforceable while reflecting the intent of the parties to the greatest extent

permitted by law. As used herein and unless the intent is expressly otherwise in a specific instance, the

terms “include,” “includes” or “including” shall not be limiting and “or” shall not be exclusive. Any section

headings herein are for convenience only and do not form a part of, and will not be used in the interpretation

of, the substantive provisions of these Terms.

29. U.S. Government Users. HondaLink and the Connected Vehicle Services are commercial computer

software, as such term is defined in 48 C.F.R. §2.101. Accordingly, if you are an agency of the US

Government or any contractor therefor, you receive only those rights with respect to HondaLink and the

Connected Vehicle Services as are granted to all other end users under these Terms, in accordance with (a)

48 C.F.R. §227.7201 through 48 C.F.R. §227.7204, with respect to the Department of Defense and their

contractors, or (b) 48 C.F.R. §12.212, with respect to all other US Government licensees and their

contractors.

30. Terms Applicable if Accessing the Mobile App Through an Apple Device. If you are accessing or

using the Mobile App through an Apple device, the following additional terms are applicable to you and

are incorporated into these Terms by this reference:

(a) To the extent that you are accessing the Mobile App through an Apple device, you acknowledge

that these Terms are entered into between you and Honda, and that Apple, Inc. (“Apple”) is not a

party to these Terms other than as third party beneficiary as contemplated by Section 30(i) of

these Terms below. You acknowledge that Honda, and not Apple, is responsible for providing

the Mobile App and content thereof.

(b) The license to the Mobile App granted in Section 5 of these Terms is further limited to installing

and using the Mobile App only on an iPhone or iPad that you own or control and as permitted by

the Usage Rules set forth in the Mobile App Store Terms of Service (see

www.apple.com/legal/itunes/us/terms.html). For purposes of clarity, the license granted to you in

Section 5 of these Terms is non-transferable.

support services to you with respect to the Mobile App. To the extent that there are any such

maintenance or support obligations under applicable law or the terms of these Terms, Honda is

solely responsible.

(d) In the event of any failure of the Mobile App to conform to any applicable warranty (none of

which is granted under these Terms), you may notify Apple, and Apple will refund the purchase

price for the Mobile App to you (if any); and that, to the maximum extent permitted by applicable

law, Apple will have no other warranty obligation whatsoever with respect to the Mobile App and

any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to

conform to any warranty (if any after giving effect to the disclaimers of warranties and limitations

of liability in these Terms) will be Honda’s sole responsibility.

11350690.6

(e) Notwithstanding anything to the contrary herein, and subject to the terms in these Terms, you

acknowledge that, solely as between Apple and Honda, Honda, and not Apple, is responsible for

addressing any claims you or any third party may have relating to the Mobile App, or your

possession and/or use thereof, including: (i) product liability claims; (ii) any claim that the

Mobile App fails to conform to any applicable legal or regulatory requirement; and (iii) claims

arising under consumer protection or similar legislation. These Terms do not limit Honda’s

liability to you beyond what is permitted by applicable law.

(f) You agree that in the event of a third party claim that the Mobile App or your possession and use

of the Mobile App infringes on a third party’s intellectual property rights, Honda (and not Apple)

will be solely responsible for any investigation, defense, settlement and discharge of any such

intellectual property infringement claims.

(g) If you have any questions, complaint or claims with respect to the Mobile App they should be

directed to American Honda Motor Co., Inc., ATTN: In-Car Technology Support, 1919 Torrance

Blvd., Mail Stop: CHI-5, Torrance, CA 90501 or by phone at 1-800-999-1009.

(h) You agree to comply with applicable third party terms of agreement when using the Mobile App.

(i) You acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of

these Terms, and that, upon your acceptance of the terms of these Terms, Apple will have the

right (and will be deemed to have accepted the right) to enforce these Terms against you as a third

party beneficiary thereof.

All rights that are not expressly granted under these Terms are reserved by Honda.