Data Management and Analytic Services
Solicitation #: F50B0600063
CATS+ TORFP
TORFP for the Department of Information Technology 68
individual; or the past, present, or future payment for the provision of health care to an
individual; and (i) that identifies the individual; or (ii) with respect to which there is a reasonable
basis to believe the information can be used to identify the individual.
T. Security Incident – A violation or imminent threat of violation of computer security policies,
Security Measures, acceptable use policies, or standard security practices. “Imminent threat of
violation” is a situation in which the organization has a factual basis for believing that a specific
incident is about to occur.
U. Security or Security Measures – The technology, policy and procedures that a) protects and b)
controls access to networks, systems, and data
V. Sensitive Data - Means PII; PHI; other proprietary or confidential data as defined by the State,
including but not limited to “personal information” under Md. Code Ann., Commercial Law §
14-3501(d) and Md. Code Ann., St. Govt. § 10-1301(c) and information not subject to
disclosure under the Public Information Act, Title 4 of the General Provisions Article; and
.information about an individual that (1) can be used to distinguish or trace an individual‘s
identity, such as name, social security number, date and place of birth, mother’s maiden name, or
biometric records; (2) is linked or linkable to an individual, such as medical, educational,
financial, and employment information.
W. Service Level Agreement (SLA) - Commitment by the TO Contractor to the Department that
defines the performance standards the TO Contractor is obligated to meet.
X. SLA Activation Date- The date on which SLA charges commence under this Task Order, which
may include, but to, the date of (a) completion of Transition in, (b) a delivery, or (c) releases of
work
Y. Software - The object code version of computer programs licensed pursuant to this TO
Agreement. Embedded code, firmware, internal code, microcode, and any other term referring to
software that is necessary for proper operation is included in this definition of Software. Software
includes all prior, current, and future versions of the Software and all maintenance updates and
error corrections. Software also includes any upgrades, updates, bug fixes, modified versions, or
backup copies of the Software licensed to the State by TO Contractor or an authorized distributor.
Z. Software as a Service (SaaS) - A software licensing and delivery model in which software is
licensed on a subscription basis and is centrally hosted. For the purposes of this TORFP, the
terms SaaS and PaaS are considered synonymous and the term SaaS will be used throughout this
document
AA. Solution - All Software, deliverables, services and activities necessary to fully provide and
support the TORFP scope of work. This definition of Solution includes all System
Documentation developed as a result of this TO Agreement. Also included are all Upgrades,
patches, break/fix activities, enhancements and general maintenance and support of the Solution
and its infrastructure.
BB. State – The State of Maryland.
CC. Source Code – Executable instructions for Software in its high level, human readable form which
are in turn interpreted, parsed and/or compiled to be executed as part of a computing system.
DD. System Availability – The period of time the Solution works as required excluding non-
operational periods associated with planned maintenance.
EE. System Documentation – Those materials necessary to wholly reproduce and fully operate the
most current deployed version of the Solution in a manner equivalent to the original Solution
including, but not limited to:
1) Source Code: this includes source code created by the TO Contractor or subcontractor(s)
and source code that is leveraged or extended by the TO Contractor for use in the Task
Order.
2) All associated rules, reports, forms, templates, scripts, data dictionaries and database
functionality.