password (bottom right). An email will be sent to the address provided. Follow the steps to reset your
password and login.
• Viewing your balance
Your account overview will immediately show up. If you’d like to print a copy of your statement
showing your registered sessions, click the button ‘View Statement’.
• Updating or adding a credit card
Any credit cards on file will be listed under the ‘Credit Card’ section. The card selected is considered
the default. To add a different card to the account, click ‘Add a credit card’ and follow the
instructions.
• Making a payment
Although you are not required, if you'd like to reduce your installment amounts by making a
payment click ‘Make Payment’ button and enter the amount you would like to pay.
• Payment Plan Options
o All Camps – Monthly Payment Plan
By selecting this option, you agreed to have the Ann Arbor YMCA charge your credit card in
equal installments on the following dates: March 15
th
, April 15
th
, May 15
th
, June 17
th
, July
15
th
, and August 15
th
. You will receive a statement one week prior to your card being
charged in case you need to update the card on file. This option would include your
combined balance for Camp AGQ, Camp Birkett, Camp Greenhills, Camp New Heights, Camp
Treetown, and Camp Treetown: OST.
o All Camps - Charge Me on May 15
th
By selecting this option, you agreed to have the Ann Arbor YMCA charge your credit card on
May 15
th
, 2024. You can make payments towards your balance at any time leading up to
this date. This option includes your combined balance for Camp AGQ, Camp Birkett, Camp
Greenhills, Camp New Heights, Camp Treetown, and Camp Treetown: OST.
PAST DUE PAYMENT
If a payment is unable to be processed/declined, there will be a 2-week window to make payment, or your
registrations may be at risk of being cancelled.
PERSONAL PROPERTY
Campers are not permitted to bring personal items from home to camp with them, with the exception of
meals/snacks/water bottle, a change of clothing/shoes, and when at Camp Birkett/Camp New
Heights/Camp Treetown - Kidventure/The Teen Experience/YVC, swim gear, including a towel, goggles
and sunscreen. Each camper will be assigned a cubby or storage area for their belongings. Please label
bags/clothing before sending it to camp. The Ann Arbor YMCA is not responsible for lost or stolen items.
PICK UP
The YMCA will release campers only to those persons, designated by each camper’s parents/guardian on
the Authorized Release Form. The staff requires photo identification from persons authorized to pick up a
child.
Campers will not be released to any parent, guardian or person who appears to be under the influence of
drugs or alcohol. This includes smelling like alcohol or drugs, unstable on feet, slurred speech, etc. You
will be asked to contact someone else to come pick up the camper or we will call the emergency contacts
listed to pick up the camper. In the event a suitable adult is not available for pick up, the non-emergency
police will be contacted to assist with the pickup.
SEVERE WEATHER
In the event of severe weather conditions, the Ann Arbor Y Day Camps will make every effort to remain
open. If conditions are so hazardous that it becomes dangerous to be out, closing announcements will be
announced via email and ProCare.
WHAT TO BRING: Please label all items for easier recovery if lost.
● Morning and afternoon snack
● Lunch
● Water bottle
● Sunscreen