ONLINE PERMIT CENTER
ELECTRONIC DOCUMENT REVIEW (EDR)
SUBMISSION REQUIREMENTS
The City of Rancho Cucamonga Community Development Department accepts electronic plans / documents submittal via
the City’s Online Permit Center at https://www.cityofrc.us/onlinepermitcenter for permit applications.
For questions regarding the electronic submittal process, please email the Planning Department at Planning@cityofrc.us
ELECTRONIC SUBMISSION PROCESS
1. Initiate an Application
To get started, go to the City’s Online Permit Center at https://www.cityofrc.us/onlinepermitcenter and follow the links to
create an Online Permit Center user account. Once you have created an Online Permit Center user account you will
then apply for the appropriate application that matches the permit you are applying for by logging into your Online Permit
Center user account and selecting “Create an Application” (a list of record types will appear for you to select from). For all
planning applications, including Design Review (DR), Conditional Use Permits (CUP), Sign Permits, Minor Design Review
(MDR), etc. please select “Planning” and then “Create an Application”.
Complete the application per the fields on Online Permit Center and follow the instructions to upload plans under
“Attachments.” The plans should be submitted in a single black and white pdf document. Plans must be scaled and
oriented correctly and must not exceed 100 MB. Scanned plans will NOT be accepted. Do NOT submit individual sheets
as separate multiple pdf documents. For large plan sets due to the file size, you may provide separate pdf documents for
the different portions of the plans (e.g. architectural, structural, etc.), upload a separate pdf document for each supplemental
document type (e.g. calculations, specifications, reports, studies, etc.). For full PDF formatting instructions, please refer to
part two of this document beginning on page 2.
Once the application has been submitted, you will receive confirmation and be given a permit number. Staff will then be
notified that an application has been submitted with an electronic plan submittal. Staff will then follow their internal workflow
to review the plans / drawings and provide comments on the plans / drawings. If you have not been contacted within 2
2. Tracking Status of Your Application
All progress on your application and associated plan review can be monitored through the City’s Online Permit Center
under the “record info” tab. When City staff have completed their review of the plans / drawings electronically, you will
receive an email informing you that the plans / drawings are ready with corrections or have been approved. You will need
to log on to Online Permit Center to download the plans / drawings with all comments.
Checking your application online through the Online Permit Center will provide you with the latest status of your project
review. You can check the Online Permit Center 24/7 and we recommend checking online first prior to calling City Hall.
3. Resubmittals
If resubmittals are required, there will be a link located in the “Attachment” section labeled “Resubmit” for you to upload your
new plans to the open record in the Online Permit Center. A complete set of any plans/ drawings that were revised must