10
Visitation and Telephone Privileges
An inmate may visit in-person with identified family members, friends, and clergy who have been selected by the inmate and
pre-approved by ADC to visit.
Approved visitors may also elect to visit by telephone with the inmate.
Inmates may not have a telephone card or cell phone and do not have access to email. ADC does not offer video visitation.
During intake processing, inmates who choose to have visits must complete and submit a Visitation List. Inmates are
permitted to list a maximum of 20 visitors on the Visitation List. Before being allowed to visit, those who wish to visit must
complete an Application to Visit an Inmate, Form 911-4 and be approved by ADC. The inmate may send an Application to
Visit an Inmate to each person listed on the Visitation List or the individual may access an application at the “Application to
Visit an Inmate” link at www.corrections.az.gov. The form must be fully completed (including any criminal background
history), signed by the potential visitor and returned by mail to the Visitation Office at the inmate’s assigned Unit. An
electronic application may also be submitted online. A $25.00 background check fee payment must be made within 30 days
of submitting the application. Applications for minors must be signed by the parent or legal guardian of the minor.
Completed visitation applications are not to be sent to an inmate and they will not be accepted by visitation staff from an
inmate. A visitor may be approved to visit only one inmate at a time unless more than one immediate family member is
incarcerated. A visitor may visit multiple inmates as long as each inmate is considered an immediate family member. An
immediate family member is identified as an inmate’s legal spouse or person with a child in common, natural or adopted
parents, siblings, natural or adopted children (or legal guardian of said children), stepchildren, grandparents, grandchildren,
or person verified as being primarily responsible for raising the inmate in the absence of a parent. Victims will not be
approved to visit.
Upon receipt of the Application to Visit an Inmate, staff will complete a background check for the individual submitting the
application. It takes approximately 40 - 60 days to complete the process and approve or deny the visitor. If a visitation
application or privileges are denied or suspended, a letter will be generated by the Deputy Warden’s office. To appeal the
decision, a written response must be sent to the Warden within 10 workdays from the date the letter is received. If the inmate
is housed in a Contract Bed facility, the appeal should be sent to the Contract Beds Operations Director at Central Office.
All Legal visits shall be conducted in accordance with Department Order #902, Inmate Legal Access to the Courts. As noted
in Department Order #915, Inmate Phone Calls, inmates may include foreign consulates on their Visitation List. Information
may be located by accessing the “ADC Policies” link at www.corrections.az.gov.
The hours for visitation and inmate telephone access will vary based upon the inmate’s housing location and the inmate’s
Earned Incentive Program (EIP) Phase Level. Current information may be located by accessing the Prisons & Visitation link
at www.corrections.az.gov. An inmate should be aware of his/her EIP Phase level and should communicate this information
to his/her visitors prior to visits being arranged.
Visitation Guidelines
Complete visitation rules and regulations are listed in Department Order (DO) 911, Inmate Visitation, which may be accessed
through the Department's website, under the “ADC Policies” link at www.corrections.az.gov, or in the Public Access Manual
available in a Prison Administration area, Monday through Friday (holidays excluded), from 8:00 a.m. to 5:00 p.m.
Department Order 911, Attachment C, Visitor Guidelines, provides basic information concerning proper identification, dress
code requirements, searches, allowable property, and visitor conduct.
Visitor Personal and Property Searches
All persons, their personal belongings, and vehicles are subject to search on Department property. Persons refusing to submit
to search will be denied visitation, required to leave Department property immediately and are subject to subsequent
suspension of visitation privileges. K-9 alerts will result in suspension of visiting privileges. Contraband is any item
considered a detriment to the safety, security, and orderly operation of the Unit. Contraband is not allowed on State property
and includes but is not limited to:
Any item which could be used as an aid to escape
Any item which could be used to disguise or alter an inmate’s appearance
Any item of clothing or other item(s) for personal use or consumption that is not preauthorized through security or
the unit’s property room
Cameras, video, audio or other related equipment
Weapons or ammunition of any type
Illegal drugs or drug paraphernalia
Alcoholic beverages and containers (empty or full)
Ladders, rope, cable, power tools, wire cutters, rakes, etc.