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At a minimum, you should always have the following information at hand:
• Patients – name, age, diagnosis, location, attending, ID number, significant
medical history, post-operative day, diet status (NPO/clears/regular), drains/lines,
and pertinent medications, including antibiotics, etc.
• Labs – which tests on which patients, and when results should be ready.
• Radiology – which tests, which patients, when results should be available, who
needs to be scheduled, when the test will be performed, and what prep, if any, is
required.
• Consults – what consulting service, which patients, which resident or attending
to call, and most importantly, the reason for a consult. Descriptions of key clinical
issues, the reason for and urgency of the consult are all important in
communicating with consultants. Ascertain if any specific tests should be ordered
for a patient so that the results are available for the consultant. For example, if a
patient needs a cardiology consult, often an ECG and Echo should be ordered/
completed. Also, be sure to ask when the consultant will be able to see a patient,
and the name and pager number of the individual to contact for follow up. Always
treat consultants with respect and never criticize their recommendations in front
of the patient. Also, avoid preempting a consultant decision; for example when
consulting a cardiologist do not tell the patient that the cardiologist will want to
do a cardiac cath as this will create mistrust if the consultant offers an alternate
management plan.
• If you have trouble scheduling tests and procedures or obtaining a
consult, let your senior resident or attending know as early as possible. Leave
the decision up to them regarding whether to wait or press the issue. They may
also have better persuasive ability than you do by virtue of their seniority.
• Other studies – ECGs, Echos, etc.
• Bedside Procedures: dressing changes, IV starts, CVP lines, NG tubes, drain
tubes to be pulled, etc.
• OR schedule – who needs pre-op and post-op checks (and on what cases you
have an opportunity to be in the operating room).
• Admissions – scheduled and emergent. Don’t forget to add these patients to the
service list and check their labs, etc.
• Paperwork – dictate discharge and transfer summaries, contact primary care
physicians, prepare prescriptions, and any special needs for discharge such as
physical therapy, ostomy teaching, home TPN, etc.
• Attending, resident, and ancillary staff contact information, commonly
used phone numbers, door codes, etc. Make sure you know your attendings’
preferred mode of communication; some may not wear pagers and prefer to be
contacted by other means.
An important note: Cross coverage and sign outs (or hand offs) are increasingly
important (see “Patient hand-offs” in Chapter 1). Make sure that your notes are
complete, clear and legible so that anyone taking care of your patient can pick up