The
Universal Instructional Design
Implementation Guide
U n i v e r s a l I n s t r u c t i o n a l D e s i g n I m p l e m e n t a t i o n G u i d e
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Credits
Written by:
Jaellayna Palmer
Project Manager and Instructional Designer
Universal Instructional Design Project
Teaching Support Services
University of Guelph
Aldo Caputo
Manager
Learning Technology & Courseware innovation
Teaching Support Services
University of Guelph
Designed by:
Doug Schaefer
Graphic Designer
Teaching Support Services
University of Guelph
Funded by:
e Learning Opportunities Task Force
Ministry of Training, Colleges and Universities,
Government of Ontario
2002-03
Acknowledgements
Teaching Support Services would like to acknowledge and offer thanks to the following contributors to this
project:
• e Learning Opportunities Task Force, Ministry of Training, Colleges and Universities, Government of
Ontario, which provided funding during 2002-03.
• Linda Yuval, Research Assistant for the UID project, and her advisor, Professor Karen Korabik,
Department of Psychology, University of Guelph.
• Personnel within the Centre for Students with Disabilities, and the Learning Commons, University of
Guelph.
• Professors and TAs who participated in our course projects.
• Students who volunteered to participate in the UID project and who provided their feedback.
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Table of Contents
Universal Instructional Design ...................................................................................................................... 1
Universal Instructional Design Principles (Poster) ........................................................................................ 4
UID Principle 1 .............................................................................................................................................5
UID Principle 2 .............................................................................................................................................6
UID Principle 3 .............................................................................................................................................7
UID Principle 4 .............................................................................................................................................7
UID Principle 5 .............................................................................................................................................8
UID Principle 6 .............................................................................................................................................9
UID Principle 7 .............................................................................................................................................10
References .....................................................................................................................................................12
APPENDIX: Worksheet ...............................................................................................................................13
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Universal Instructional Design
What is Universal Instructional Design?
e term “Universal Design originated in the physical world, where domains such as architecture and industrial
design have endorsed goals for their designs that include flexibility, consistency, accessibility, explicitness,
and supportiveness. UID applies these very same principles to teaching and learning. UID is not just about
accessibility for persons with a disability – its about truly universal thinking – considering the potential needs
of all learners when designing and delivering instruction. rough that process, one can identify and eliminate
barriers to teaching and learning, thus maximizing learning for students of all backgrounds and learner
preferences, while minimizing the need for special accommodations and maintaining academic rigour.
Why Consider UID?
As we know from our own experiences, and research, a variety of
factors affect a learners ability to learn, such as a learner’s preferred
strategies or styles.
Some students learn best when:
using visual materials
engaging in hands-on learning
watching or listening
working individually
working in groups
using creative thinking: dealing with ambiguous problems
using linear thinking: dealing with concrete information
Social and psychological factors that impact learning can include:
being in an unfamiliar culture
having major life commitments outside academic life
anxiety or stress disorders
Physical or cognitive barriers that impact learning can include:
physical condition such as hearing or vision loss, or mobility impairment
a learning disability
Learner preferences/strategies
Social/psy
chological fac
tors
Physical/cognitive functioning
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UID as a strategy considers the potential needs of all learners in the design and delivery of instruction. While it
would be undesirable, not to mention impossible, to design individual instruction for this matrix of possibilities,
UID offers strategies that remove barriers and provide flexibility to enable students to access learning in ways that
make sense for them.
UID is consistent with universally-recognized principles of good teaching (Chickering & Gamson) that have been
proven to enhance learning for all students, and it has been demonstrated by research at the University of Guelph
to create conditions conducive for learning (UID project research report). Finally, it helps us meet the spirit of
emerging legislation on accessibility, and minimizes the need for special accommodations.
We realize that in the practical world there may be limits to what you or your educational institution can do. We
also recognize that some changes will take time, no matter how much you may support them. erefore, we offer
this implementation guide to help you move forward in a manner appropriate for your own working environment.
The History of UID at Guelph
In 2002 the University of Guelph, through Teaching Support Services (TSS), received funding from the
Provincial Governments Learning Opportunities Task Force to undertake a study of Universal Instructional
Design (UID) principles.
We began with the central premise of UID – that when courses are developed and presented in keeping with these
principles then the learning of all students (including those with disabilities) is enhanced. We also began with
these assumptions and related questions:
Sometimes there are barriers to pursuing one’s education – can these be reduced?
People have a variety of needs and capabilities – can this be the basis for inclusion rather than exclusion?
Diversity is good and desirable – can this be anticipated and even encouraged?
UID principles benefits all our learners – can we systematically apply UID principles to our teaching and
learning experiences?
Sue is visually impaired and has an assignment to critique a journal article on reserve in the
library. rough her entitlement to individual accommodations, she is provided with someone
to read her the article or perhaps to transcribe it so that it can be read to her through JAWS.
Applying UID principles, the professor might do one or more of the following: (1) provide
a link to an electronic version of the article; (2) provide an audio clip; or (3) allow students
to select their own articles for the assignment. As a result, access has been improved for
all students, including Joe (who is ill at home) and Mary (who is mature student away on a
business trip).
Robin is hearing impaired and attends an economics class in a large lecture hall. e professor
asks students to form in-class discussion groups. Robin is disadvantaged because he cannot
discriminate sounds within the auditory chaos. Also marginalized is Terry, in a wheelchair in
the back row, and Sherri, a student with a learning disability who needs time to formulate her
ideas. Applying UID principles, the professor might instead do one or more of the following:
(1) suggest questions for consideration in advance of the class; (2) provide an asynchronous
electronic forum for student contributions; or (3) use class time to debrief and then give
students time in class to write a one-minute reflective paper.
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Our methodology involved action-research, and included these major components:
Articulate UID principles based on principles already established in the physical realm (architecture, city
planning, etc.).
Select professors and courses willing to use UID principles in making changes to curriculum, materials
and delivery. Offer them financial, technical and pedagogical support.
Assess the effect on students, professors, teaching assistants and others impacted by these changes.
Share successes, results and lessons-learned with the broader community. is has been happening
through dozens of presentations and workshops throughout North America and now through this
manual.
How This Manual Has Been Designed
We do not claim to have all of the answers, to know your organizations present situation or resources, or to know
your individual role. erefore, we suggest that you use this Implementation Manual as a guide to assessing your
current situation and to making solid, concrete plans following consultation with others.
We are also working from the premise that within your daily interactions with students (whatever your role)
you are already modeling many aspects of "good practice." We encourage you to use your own strengths as your
starting point.
is guide is written from the perspective of the Seven Principles of Universal Instructional Design as articulated
at the University of Guelph. You will find every Principle explored through the following structure:
1. A narrative explanation of each principle, placing it within the greater context of UID as a larger discipline.
2. Guiding questions designed to help you reflect on the principle with respect to your own teaching.
3. A number of examples showing what professors, teaching assistants and others are already doing at the
University of Guelph.
4. Questions to ask students and other forms of evaluation you may use to assess the impact of any changes.
5. e Appendices include two worksheets:
a. An Implementation Worksheet that walks you through the list of questions for each principle, helping
you to reflect on your course and identify problems, actions, resources, and timelines. Use this to engage
in a thorough review of your course.
b. A Quick-Start Implementation Checklist that categorizes common examples of UID strategies
by difficulty of implementation, and component of instruction (design, delivery, materials, and
environments). Use this if youre looking for some quick suggestions on where to start.
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Universal Instructional Design Principles
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1
Principle 1
instructional materials & activities should
Be accessible and Fair
What does this mean?
If this principle is followed, all students ideally can use the same means to fulfill course requirements – identical if
possible, equivalent when not. Instruction is designed to be useful and accessible by people with diverse abilities,
respectful of diversity, and with high expectations for all students. Students find the course a fair and safe learning
environment. is principle is so central to addressing student needs that it is sometimes equated with UID. At
its heart is a commitment to remove barriers to accessing course materials and taking part in essential activities.
You will probably find that, as you work with other UID principles, this one often underpins the others. Remedies
will vary from digitizing course content to structuring alternative approaches to activities.
To further explore this principle, ask yourself:
q Might students have any difficulties accessing course materials or participating in any essential activities
related to this class?
q Will the design or requirements for this class or course cause any group of students to feel especially
unsafe or threatened?
q Do any essential activities for this course, course goals or objectives represent insurmountable barriers to
any group of students?
q Does the design of this course attempt to eliminate the possibility of bias, impartiality, or unjust treatment?
q Do I create an environment in which persons with a disability feel welcome to come forward and speak
with me about it?
q Are the design and expectations of this course logical, ethical and consistent with University rules and regulations?
Examples from U of G
instructors who provide a course website with online resources so students can access materials in
electronic formats as needed
instructors who review course websites with an accessibility checker to ensure that all students can access
the materials and that they could be used with screen-reading software such as the following:
- JAWS: http://www.freedomscientific.com
- HiSoftware Cynthia Says: http://www.contentquality.com/
- Watchfire WebXACT (Bobby): http://webxact.watchfire.com/
- W3C Markup Validation Service: http://validator.w3.org/
instructors who put advance organizers, lecture outlines, or key points online to help students stay more
engaged in lectures
instructors who invite any students with a disability to meet with them individually to review their
specific needs
Evaluation
After implementing this UID principle, ask your students: Did you have difficulties accessing course materials or
participating in any essential activities related to this class?
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2
Principle 2
instructional materials & activities should
Provide exibility in use, participation
and presentation
What does this mean?
Learning is most effective when it is multimodal – when material is presented in multiple forms, and when
students have multiple means of accessing and interacting with material and demonstrating their knowledge
(being evaluated). Instruction is designed to meet the needs of a broad range of learner-preferences.
Universal Instructional Design involves offering options to enable physical access, fuller participation, and suitable
demonstration of mastery of course requirements. is principle, perhaps more than any other, requires some
creativity. e result, however, can create richer learning for all involved, allowing students to exercise their options,
a benefit to themselves, their classmates and the instructor. Options include alternative formats for reading
materials, online conferencing in lieu of in-class discussions, portfolio-based assessment, etc.
To further explore this principle, ask yourself:
q Does the course offer enough choice so that students can, to a reasonable extent, demonstrate their
competency in a way that suits their needs and abilities?
q Am I choosing the most effective medium/media to communicate information?
q Can I better support different learner preferences, either by meeting their needs or by supporting their
transition to a different learning approach?
Examples from U of G
instructors who use a variety of strategies during lecture such as discussion or problem-solving
instructors who present information using a variety of media inside and outside of class (e.g., verbal, text
and images, audio, video, etc.), and who design resources so they can be reused in a number of ways (e.g.,
in class, online)
instructors who use online discussion and group work to foster peer-to-peer learning.
instructors who post exercises and quizzes on a website so that students can learn on their own outside of
class
instructors that offer a choice in assignment format (e.g., report, presentation, project, etc.), topics, and
sometimes due dates
Evaluation
After implementing this UID principle, ask your students: Does the course offer enough choices in how it is
presented so that you could, to a certain extent, approach learning in a way that suited your needs and abilities?
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Principle 3
instructional materials & activities should
Be straightforward and consistent
What does this mean?
Instruction is designed in a clear and straightforward manner, consistent with user expectations. Tools are
intuitive. Unnecessary complexity or distractions that may detract from the learning material or tasks are reduced
or eliminated.
UID involves overcoming confusion, coordinating all parts of the curriculum, and clarifying communications. is
principle itself, perhaps deceptively simple to understand, can be difficult to implement. However, what we know
about learning from study skills professionals in general is a tremendous help. Remedies will vary from detailed
proofreading to examining the relationship between learning objectives and the actual curriculum.
To further explore this principle, ask yourself:
q Are there major areas of confusion or inconsistency among course objectives, your own expectations, and/
or how the course is presented?
Examples from U of G
instructors who confirm that every question on the final examination related directly to information
covered in class or within the written materials.
instructors who use mid-semester course feedback to rectify any major areas of confusion in the course
instructors who check all written materials and PowerPoint slides for consistent formatting; and provide
visual and cognitive cues
Evaluation
After implemtning this UID principle, ask your students: Are there major areas of confusion or inconsistency
among course objectives, your expectations, and/or how the course is presented?
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4
Principle 4
instructional materials & activities should
Be explicitly presented and readily
perceived
What does this mean?
Universal Instructional Design does not presume that all students are physically or cognitively able to access all
media equally. erefore, it seeks to (1) maximize the clarity of each chosen medium of communication, and also
(2) present information through multiple channels.
At first glance,explicitly presented” seems to imply readily perceived”, but there are two sides to the equation:
sending and receiving. For example, a clearly-spoken lecture may not reach a hearing-impaired student who relies
on lip reading if the room is poorly lit.
To further explore this principle, ask yourself:
q Are there barriers to students receiving or understanding the information and resources they need in this
course?
q Is some information in the course presented exclusively in a format that might be inaccessible to some
students?
q Do I continually have to repeat information because students have not received it? Am I asked for
materials in different formats?
q Would some materials be more effectively presented in a different format than they are now?
Examples from U of G
instructors who have switched to typed overheads or PowerPoint for presentations instead of handwritten
notes
instructors who ensure minimum standards for anything to be projected in front of the class (e.g.,
minimum font size of 20 pts.)
instructors who ensure they face the class when speaking and use a microphone when necessary
instructors who share a summary of key points to be covered a few days before each lecture
course websites that offer a choice of file formats and include labels which suggest when each format
might be advantageous
instructors, new to teaching in large auditoriums, who seek advice or attend workshops about teaching
large classes
Evaluation
After implementing this UID principle, ask your students: Are there any remaining barriers to your receiving or
understanding the information and resources needed in this course?
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5
Principle 5
instructional materials & activities should
Provide a supportive learning
environment
What does this mean?
Universal Instructional Design is an inclusive approach, welcoming and encouraging students with diverse
backgrounds, experiences, and abilities. is principle calls for us to recognize students as adult learners, respecting
individual differences and fostering an open environment. Its likely that most people believe this is a worthwhile
goal, but taking specific steps within a course can, however, mean subtle adjustments. It also means encouraging
academic growth by helping to create an environment that encourages positive risk-taking and emphasizes
learning from one’s mistakes, rather than being penalized for them. It anticipates some of the errors that students
may make and helps overcome or create learning experiences from them.
To further explore this principle, ask yourself:
q Would students be comfortable expressing their thoughts and exploring new ideas in this course? Are
diverse opinions welcomed?
q Is the (real or virtual) classroom safe, free from undue criticism, personal attacks, or other negative
influences that would stifle creativity or open academic discussion?
q Are there common mistakes, misperceptions, or pitfalls students encounter year after year with negative
results?
q Are there administrative, logistical, or technical challenges that cause undue difficulties and distract from
learning?
q Are students rewarded for taking appropriate risks?
Examples from U of G
courses that have writing assignments allowing draft(s) to be submitted and peer reviewed
instructors who design assignments that allow for experimentation
instructors who use techniques to increase interactivity in lectures such as think-pair-share
courses that offer a help room in addition to regular office hours
instructors who integrate their own research when it relates to the course of study, and shares both
successes and challenges with students.
Evaluation
After you have implemented this UID principle, ask your students: Do you feel respected as persons, welcome to
express your thoughts and able to explore new ideas in this course?
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6
Principle 6
instructional materials & activities should
Minimize unnecessary physical effort
or requirements
What does this mean?
UID recognizes that students will be of a wide range of ages, backgrounds, physical characteristics, and personal
circumstances. is principle calls for considering the physical effort required to complete the course and
eliminating any that is unnecessary or not relevant to the learning process. e learning should be about the
material not about obtaining the material.
Remedies will vary from forming teams for collecting data to simplifying navigation on the course website.
To further explore this principle, ask yourself:
q If there are physical challenges or obstacles to participating in this course, can they be reduced or
avoided?
Examples from U of G
course websites that are designed to be accessible and minimize the amount of clicking, scrolling, or
hunting for information
labs that allow students to work in pairs if the work requires students to physically exert themselves
courses that use the Library online reserve or WebCT for reading materials so that students could access
them from home because of the electronic format, thereby eliminating the need for travel to the library,
photocopying, etc..
Evaluation
After you have implemented this UID principle, ask your students: While you participated in this course, were
there physical challenges or obstacles that could be avoided?
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7
Principle 7
instructional materials & activities should
Ensure learning spaces that
accommodate both students and
instructional methods
What does this mean?
Universal Instructional Design recognizes that learning happens in virtual as well as physical space. ese spaces
must be accessible and accommodate all learners. e design of these spaces should also support the type of
learning you are trying to facilitate.
To further explore this principle, ask yourself:
Is there anything in the design of the learning space that prevents the full participation of all of my
students?
Are there any barriers to entry, movement, or activity?
Does my learning space support the type of learning activities that I’m asking students to engage in?
If not, can anything be done to change either the environment or the activity?
Examples from U of G
instructors who request facilities that have the technology they require whenever possible
instructors who request space that fits with their teaching technique (e.g., case rooms when class
discussion is essential)
instructors who review their course in detail and make any necessary changes after it is switched into a
large lecture hall rather than the customary seminar room.
courses that schedule small group activities outside of lecture hours if the classroom does not
accommodate physical movement and group work
Evaluation
After you have implemented this UID principle, ask your students: Has anything prevented you from accessing
the learning spaces required for this course? Did the learning spaces support your learning?
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References & Further Resources
Bowe, F.G. (2000). Universal Design in Education. CT: Bergin & Garvey.
Burgstahler, S. (2005). “Universal Design of Instruction: Definition, Principles, and Examples.” Accessed April 13,
2005 from http://www.washington.edu/doit/Brochures/Academics/instruction.html.
Chickering, A.W., & Gamson, Z.F. (1991). “Seven Principles for Good Practice in Undergraduate Education.”
Accessed April 7, 2006 from http://honolulu.hawaii.edu/intranet/committees/FacDevCom/guidebk/teachtip/
7princip.htm.
Government of Ontario. (2005). “2005-2006 Accessibility Plan.” Accessed April 20, 2006 from http://www.
citizenship.gov.on.ca/english/accessibility/index.htm.
Scott, S., Shaw, S., & McGuire, J. (in press). Applying Universal Design to College Instruction. University of
Connecticut. Accessed April 7, 2006 from http://www.facultyware.uconn.edu/files/UDI_principles.pdf.
Strategic Planning Commission to the President. (June 1995). Making Change: e Strategic Plan for the
University of Guelph.
UID at the University of Guelph http://www.tss.uoguelph.ca/uid/
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APPENDIX A: UID Implementation Worksheet
Problem areas in my course What I can do about it Resources I need Target
Date
Will students have difficulties accessing
course materials or participating in any
essential activities related to this class?
Does the course offer students enough
choices in how it is presented so
that they can, to a reasonable extent,
approach the course in a way that suits
their needs and abilities?
Will students find major areas of
confusion or inconsistency among course
objectives, your expectations, and /or
how the course is presented?
Are there obstacles to students’ receiving
or understanding the information and
resources they need in this course?
Will students feel respected as
individuals, welcome to express their
thoughts and able to explore new ideas
in this course?
If there are physical challenges or
obstacles to participating in this course,
can they be reduced or avoided?
Is it likely that students will find any of
the materials or activities in this course
to be inappropriate or unsuitable?
Has anything prevented students from
accessing the learning spaces required
for this course? Did the learning spaces
support your teaching?
For additional information about implementation, please see the UID website at http://www.tss.uoguelph.ca/uid
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APPENDIX B: UID Quick-Start Implementation Checklist
. things that can be done immediately
o provide ample time for
assignments; determine how much
time would be required by a typical
student and add a “buffer” to
address various contingencies
o differentiate between need to know
(required material) and nice to
know (optional) information
o allow students to work in pairs
in labs where physical effort may
disadvantage someone with a
disability
o use mid-semester feedback to
discover any problems or areas of
confusion
o provide ample time for online work
in case of system malfunction
o always face the class and make eye
contact when speaking
o use a microphone when necessary
o structure class time in a consistent
manner
o post course materials such as syllabi
or handouts in WebCT or readings
in the Library Online Reserve
o allow students to submit assignments
electronically
o if you use electronic presentation
tools (e.g., PowerPoint) make
sure that presentation is legible
(minimum 20 pt. font, with a high
contrast colour scheme)
o provide feedback on work before the
next assignment or assessment
o consider providing lecture outlines
(not complete notes) and advanced
organizers for lectures that students
can annotate during class
o structure and format material for easy
readability
o provide students with materials
in multiple formats. At the very
least, provide digital equivalents of
hardcopy handouts
o ensure that all digital materials you
provide to students are in an accessible
format (e.g., not providing PowerPoint
files if not everyone has the software)
o ensure all materials, case studies, etc.,
are free of negative stereotypes
o ensure your course website is accessible
and usable: use an accessibility checker to
identify any potential problems or have
someone review it for you
o use ALT (alternate text) tags for any
images on web pages so that they may
be identified by screen readers used by
students with disabilities or text-only
browsers
o do a room check” to make sure there are
no problems with hearing, sightlines, or
the arrangement of the furniture (e.g.,
enough left-handed seats). Ask students
experiencing problems hearing, seeing,
writing, etc., to come forward.
o when possible, request the proper room
and/or arrange the room to facilitate the
type of teaching you are doing
o at the beginning of a course and/or in
your syllabus, encourage anyone with
a disability to come forward and speak
with you about it
o help ensure people feel free to engage in
discussion in your course without fear
of ridicule or harassment; encourage the
open exchange of ideas
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2. ings that can be done with some thought and effort
o consider the wide range of abilities,
backgrounds, and experiences of
your students when designing your
activities and assignments
o use online quizzes and self-tests to
provide feedback for students
o for writing assignments, allow for
drafts and revisions; consider using
peer review
o design assignments that dont
unnecessarily penalize students for
some experimentation and risk-
taking
o review activities and assignments
for the course and assess whether
any would present an insurmount-
able barrier for persons with cogni-
tive or physical disabilities; provide
equivalent alternatives if possible
o design assignments to minimize
non-essential tasks (e.g., learning
irrelevant software just to access
information) or non-essential
physical travel.
o provide choice in assignments if
possible (including topic, format,
and due dates)
o consider using online conferencing
for course support, discussion of
content, and group work to foster
peer-to-peer and collaborative
learning
o provide equivalent resources or
materials for those that cannot be
made accessible
o provide grading schemes and
sample assignments to students
o apply grading standards consis-
tently among students and across
assignments
o consider using a variety of strate-
gies during lecture periods including
problem-solving, discussion, hands-
on exercises, presentations, etc.
o use techniques that increase interac-
tivity in lectures such as think-pair-
share
o ensure examples and content used
in class are relevant to people from
diverse backgrounds and experiences
o present information in multiple,
complementary formats such as text,
graphics, audio, and video
o review your class written materials
including overhead and PowerPoint
slides for clarity, consistent format-
ting, and cognitive cues; ensure they
are free from unnecessary jargon
o if unaccustomed to teaching larger
numbers of students in large audito-
riums, seek advice or take a workshop
on teaching larger classes
o integrate your own research when it
relates to the course of study; share
successes and challenges
o provide tutorials and resources that
students that can reinforce learning
outside of class
o develop a list of Frequently Asked
Questions and distribute to students
o design documents that can be repur-
posed for multiple uses (e.g., in class,
online)
o use a variety of media such as text,
graphics, audio, and video
o where appropriate, offer a choice of file
formats for content (e.g., Word, PDF,
HTML) on your website and include
labels which suggest when each might
be useful
o provide captioning or transcripts with
any video used for class
o develop a clear course outline that
provides policies, procedures, and
expectations
o check CD or web-based tutorials for
proper navigation and user feedback;
conduct usability testing with some
students
o when possible, request the proper room
and/or arrange the room to facilitate the
type of teaching you are doing
o in small classes, use circular seating ar-
rangements
U n i v e r s a l I n s t r u c t i o n a l D e s i g n I m p l e m e n t a t i o n G u i d e
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3. ings that can be done when you develop or update your course
o ensure that learning objectives are
SMART (specific, measurable,
achievable, relevant, and timely)
o involve experts in course and cur-
riculum design
o consider a variety of teaching and
learning techniques that include
active and passive learning
o ensure that course content, assess-
ment, and learning objectives are
consistent and all activities and
assessment relates to a learning
objective(s)
o consider using a variety of assess-
ment approaches and techniques
(e.g., portfolio-based assessment).
o design a web-based course site
with online resources
o ensure that the number of student
hours of work is consistent with
guidelines
o review your course in detail when
it has grown in numbers and/or
moved from a small room to large
lecture hall
o consider gender, culture, disabili-
ties, learning preferences, language
and experiences, prior learning
o consult someone with instructional
design experience/expertise
o consider ways to increase active
learning strategies and student
responsibility for learning
o consider if a “help room may benefit
your students in addition to regular
office hours
o break up each class into segments
which use different teaching ap-
proaches
o develop a process by which you can
generate material and easily convert it
to multiple forms
o have any video you use in your course
captioned
o think about the kind of learning environ-
ment that would be optimal for your
course
o consider how blending online and face-
to-face learning can allow you to enhance
the range of learning materials and
activities used in the course
o design a course website that is accessible
and minimizes the amount of clicking,
hunting, or scrolling for information