PVTA’s Mobile
Fare Payment
App
MassDOT
How to Purchase Tickets & Passes
Getting Started
Download “MassDOT BusPlus” App
Sign in using one of the following:
Email
Facebook
Google
First time users must create an account
BusPlus Store
Open your BusPlus App
Select “PVTA” from the Bus Service drop down menu
Other agencies using BusPlus App are shown – you must
select PVTA to purchase PVTA tickets & passes
PVTA BusPlus Store
Choose the type of ticket/pass and quantity to purchase
Regular
One Ride Ticket
Transfer
Daily Pass (1-Day)
Weekly Pass (7-Day)
Monthly Pass (31-Day)
Click Add to Cart to stay on screen and purchase additional tickets or
Buy Now to go to Check Out
Elderly & Disabled
E&D One Ride Ticket
E&D Transfer
E&D Monthly
Senior Fare Free Tuesdays
Children’s
One Ride Ticket
Store Screen: Regular vs. Elderly &
Disabled Pass (E&D)
Regular Passes are
displayed in the Store
with a gray background
Elderly & Disabled Passes are displayed in the Store
with a blue background
A valid PVTA ID is required to be shown when
boarding using an E&D Pass
No refunds or
exchanges will be
given for purchasing
an E&D pass without
presenting a valid
PVTA ID when
boarding.
Ready to Checkout
Click on the shopping cart to go to Check Out screen
Click Check Out
Add a payment method using your credit or debit card
Payment methods can be stored for ease of purchasing
Multiple cards may be used to purchase a ticket/pass
Click Place Order
Note: An internet connection is required to purchase
tickets, but tickets can be used offline.
Confirmation of Purchase
Receive confirmation on-screen & via email that order was successful
How to Activate & Use Tickets & Passes
Available Tickets/Passes
All unused tickets/passes purchased are shown in the “Available”
screen
Click “View Tickets” after purchase or click the Tickets icon to view
all tickets/passes you’ve purchased that are available for use
You can purchase multiple tickets/passes and store them here for
future use just as you would in your wallet
Duration of pass starts only when activated
“Available” tickets/passes are not activated
Passes with time restrictions will appear with a message letting you
know its currently not available for use based on travel rules
Example: Senior Fare Free Tuesdays will only show available on Tuesdays
Activating an Available Ticket/Pass
An “Available” ticket/pass must be activated in order to use
Only activate a ticket or pass that you are READY TO USE
If you are paying another person’s/child's fare, you can select multiple
tickets to activate at one time
Check if you already have an active ticket by clicking on “Active” from
the Tickets screen before activating a new ticket/pass
Activate ticket/pass when the bus is approaching
Once a ticket/pass is activated, it cannot be deactivated
Once a ticket/pass is activated, all time durations/limitations start
If no tickets/passes are shown in the Tickets “Available” screen, you will
need to purchase a ticket/pass to activate
To Activate Ticket/Pass
Click on the ticket/pass you want to activate from the Tickets
“Available” (fare media will be highlighted with a blue
background when selected) and click “Activate”
If you have multiple passes in the “Available” screen, only
activate the one you want to use now
Number on “Activate” button will show the number of
tickets/passes you are about to activate. Verify this is correct
before clicking
When bus is approaching, activate your ticket/pass
Once activated, your screen will change to an interactive
animated ticket/pass that you will show to the Driver to board
Pay Your Bus Fare Contactless
Paying Fare
You will show your animated ticket or pass to the Driver
While displaying your animated ticket or pass, tap your smartphone screen to
show a change for the Driver to visually validate your fare
BusPlus App does not allow Screenshots
Elderly & Disabled Passes require a valid PVTA ID to be shown to the Driver when
boarding
Once Driver has validated your ticket or pass, your fare has been paid and you
may board the bus
Helpful Information
BusPlus App is a contactless fare payment option that riders just show their phone to the Driver
Driver will not touch riders phone
Rider just holds their phone up and displays screen to the driver
Rider must tap their smartphone screen to show a change in ticket/pass color to the Driver
Nothing will be scanned or swiped on the farebox when paying with App
Rider’s should make sure they have enough battery power on their smartphone before taking trip
as they must show their screen to pay fare when using BusPlus App
MassDOT BusPlus App is an additional PVTA fare payment option.
