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IDC’s IT Executive Programs
Case Studies
Company: Global 500 CPG
Objective: To evaluate social media
analytics software and in-store video
recognition tool for more targeted, eective,
in-store promotion.
Project: IDC evaluated proprietary and
o-the-shelf technologies, and benchmarked
performance tradeos across four options.
Results: Signicantly enhanced in-store
response times, and increased brand
preference, customer satisfaction, and
cross-sell opportunities.
Company: Fortune 500 Electric Utility
Objective: Service-oriented architecture
analysis and review.
Project: Client was provided an overview of
service-oriented architecture, potential business
benets, related technologies, and adoption
times.
Results: Strategic IT leadership team was
better prepared for presentation to Board of
Directors to justify and validate investments.
Company: Global 500 Manufacturer
Objective: To provide C-level knowledge of
current trends and key technologies.
Project: Weekly CIO-level brieng prepared
for trend assessment and update notication on
key technologies.
Results: CIO and Strategic Planning team able
to react to market changes in a more timely and
cost eective manner.
Company: Fortune 500 Insurance Company
Objective: To investigate enterprise
software solution, including vendor
qualications and suitability.
Project: Guidance on several incumbent sup-
pliers, and identication of several new vendors
for the client to short-list.
Results: Cut time to integration by over a year
and reduced expected costs by 50%.
Company: Major Government Agency
Objective: Review past IT hardware spend
on distributed computing and drive cost
reductions.
Project: IDC provided historical audit on
purchases vs. best peer pricing in market,
prioritization of sourcing initiatives and
price terms.
Results: IDC identied over $30M in
overspending, enabling the Agency to select
the highest ROI sourcing initiatives, to improve
cost performance, and to save an estimated
$20M - $30M annually.
Company: National Healthcare
Payer/Provider
Objective: To extend their brand awareness
directly to more consumers via “meaningful
touches” with a goal of impacting the health and
lives of millions of individuals through the use
of new business channels and technologies via
relationships with “like minded” partners.
Project: Primary and secondary research,
with the objective of developing a partnership
strategy. Recommendation included a select
number of technology and business partners.
Results: IDC presented the study and analysis
to senior IT and Business leaders, that enabled
the client to dramatically reduce their time to
market.
Company: Fortune 100 Retail
Objective: To evaluate mobility proles &
e-commerce maturity globally, as part of
upgrading their OmniChannel sales strategy.
Project: IDC analyzed smart devices footprint
across 14 countries, along with e-commerce
infrastructure maturity and social media
analytics.
Results: Signicantly enhanced supply chain
responsiveness, increased same-store sales, and
dramatically improved customer satisfaction and
store reputation metrics.