Fast Facts | Quicken Loans Pressroom
https://www.quickenloans.com/press-room/fast-facts/[10/18/2018 12:49:09 PM]
Who We Are
Quicken Loans Inc. is the nation’s largest mortgage lender. It is also the nation’s largest
FHA lender and a premier Veteran Affairs (VA) lender.
Products and Technology
QuickenLoans.com offers:
Direct access to mortgage specialists. The company’s seasoned lending professionals
can answer questions via email, fax or phone from application to close.
Rocket Mortgage: The first completely online mortgage experience which gives
consumers the ability to import and verify financial information, customize their
mortgage, get approved and lock their rate without speaking to a human being.
Comprehensive home-financing education. Quicken Loans provides information
regarding purchasing, refinancing or home equity loans and finding the loan that fits
your needs.
Diverse loan options. Quicken Loans specializes in plain vanilla mortgages, including
conventional, FHA, VA and USDA programs.
Real-time loan status information: throughout the mortgage origination process, clients
can use Rocket Mortgage to immediately find where their application stands on a real-
time basis at any time.
Closed Loan Volume
Quicken Loans closed more than $400 billion of mortgage volume across all 50 states
from 2013 through 2017.
Team Members
This is a cache of https://www.quickenloans.com/press-room/fast-facts/ as retrieved on Thursday, October 18, 2018.
Fast Facts | Quicken Loans Pressroom
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17,000 based in Detroit, Michigan; Cleveland, Ohio; Phoenix, Arizona; San Diego,
California and Charlotte, North Carolina.
Why
The online mortgage process offered by Quicken Loans saves time and money by:
Allowing consumers to apply for and check the status of a loan from the convenience
of their own home or office, 24 hours a day/7 days a week
Eliminating paperwork, “middleman” steps associated with the traditional process
Using online pre-qualification to accelerate the application process
Offering low rates, reduced fees, instant comparisons and real-time quotes
Providing immediate answers through personal consultation with a loan officer and
interactive tools
96% of clients would recommend Quicken Loans based on closed client surveys
Quicken Loans - Detroit
Map data ©2018 Google Terms
500 ft
Where
Fast Facts | Quicken Loans Pressroom
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Quicken Loans - Nation
Map data ©2018 Google, INEGI Terms
500 mi
Awards and Accolades
Mortgage Lending Accolades:
J.D. Power named Quicken Loans the Highest in Customer Satisfaction for Primary
Mortgage Origination eight straight years — 2010 through 2017.
Quicken Loans was ranked highest in the nation for client satisfaction among mortgage
servicers by J.D. Power for five consecutive years, 2014 through 2018.
Fast Facts | Quicken Loans Pressroom
https://www.quickenloans.com/press-room/fast-facts/[10/18/2018 12:49:09 PM]
96% of our clients would recommend Quicken Loans based on closed client surveys.
#1 for Fannie Mae’s Star Rating Scorecard and a 5-Star Servicer
#1 for Freddie Mac’s Servicer Success Scorecard
QuickenLoans earned Freddie Mac’s RISE Award for Greatest Volume in the Home
Possible program.
Workplaces Awards – National:
Quicken Loans ranked in the top-15 on FORTUNE magazine’s annual 100 Best
Companies to Work For list in 2018, and has been named among the top-30 companies
on the list for 15 consecutive years.
Quicken Loans ranked #1 on Essence magazine’s 10 Best Workplaces for African
Americans list in 2015, and was ranked #9 on FORTUNE magazine’s inaugural list of
50 Best Workplaces for Diversity in 2016.
Quicken Loans has been recognized as one of Computerworld’s 100 Best Places to
Work in IT the past 14 years, ranking #1 for six straight years (2013-2018).
Quicken Loans was ranked #4 on Glassdoor’s Highest Rated Companies for
Internships list in 2015, based completely on intern feedback.
Quicken Loans was recognized by Forbes magazine on its Best Employers for Women
list, ranking #13 in 2018.
Quicken Loans was ranked #17 on PEOPLE Magazine’s 50 Companies That Care list
for 2018.
Quicken Loans was named to the Training Top 125 by Training Magazine for
excellence in training and development for six consecutive years, 2011 through 2016.
Quicken Loans received the National Best and Brightest Wellness Award in 2015.
Workplace Awards – Regional:
Quicken Loans was named one of the Detroit Free Press’ Top Workplaces in Michigan
for the past eight years, 2010 through 2017.
The Quicken Loans Cleveland Web Center has been a named a top-10 company on
The Plain Dealer’s Top Workplaces in Northeast Ohio list for the past seven years,
2011 through 2017.
Quicken Loans Mortgage Services was ranked #1 on the Charlotte Business Journal’s
Best Places to Work list for three straight years, 2015 through 2017.
Fast Facts | Quicken Loans Pressroom
https://www.quickenloans.com/press-room/fast-facts/[10/18/2018 12:49:09 PM]
The Quicken Loans Arizona office ranked #1 on the Phoenix Business Journal’s 2015
and 2011 Best Places to Work in the Valley list and also ranked #2 in 2012, 2014 and
2016.
Quicken Loans has been named a Michigan’s Best and Brightest in Wellness Winner
for six straight years, 2012 through 2017.
Dan Gilbert
Founder & Chairman
Bill Emerson
Vice Chairman, Quicken
Loans and Rock Holdings,
Inc.
Jay Farner
Chief Executive Officer
Bob Walters
President & COO
Linglong He
Chief Information Officer
Shawn Krause
Executive Vice President
Bill Banfield
EVP, Capital Markets
Heather Lovier
EVP,
Client Experience Operations
Julie Booth
Chief Financial Officer
Aaron Emerson
SVP, Communications
Leadership
Fast Facts | Quicken Loans Pressroom
https://www.quickenloans.com/press-room/fast-facts/[10/18/2018 12:49:09 PM]
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© 2000-2018 Quicken Loans Inc. All rights reserved. Lending services provided by Quicken Loans Inc., a subsidiary of Rock
Holdings Inc. "Quicken Loans" is a registered service mark of Intuit Inc., used under license. The #1 online retail lender –
according to National Mortgage News - Quarter 3, 2015.
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