MetLife Federal Dental Plan
10
Exclusions and Limitations
Exclusions and limitations
The exclusions in this section apply to all benefits. Although we may list a specific service as a benefit, we will not cover it
unless we determine it is necessary for the prevention, diagnosis, care or treatment of a covered condition.
We do not cover the following:
Services and treatment not prescribed by or under the
direct supervision of a dentist, except in those states
where dental hygienists are permitted to practice
without supervision by a dentist. In these states, we
will pay for eligible covered services provided by an
authorized dental hygienist performing within the
scope of his or her license and applicable state law;
Services and treatment which are experimental
or investigational;
Services and treatment which are for any illness or
bodily injury which occurs in the course of employment
if a benefit or compensation is available, in whole or
in part, under the provision of any law or regulation or
any government unit. This exclusion applies whether
or not you claim the benefits or compensation;
Services and treatment received from a dental or
medical department maintained by or on behalf of
an employer, mutual benefit association, labor union,
trust, VA hospital or similar person or group;
Services and treatment performed prior to your
coverage effective date;
Services and treatment incurred after the termination
date of your coverage unless otherwise indicated;
Services and treatment which are not dentally
necessary or which do not meet generally
accepted standards of dental practice;
Services and treatment resulting from your failure to
comply with professionally prescribed treatment;
Any charges for failure to keep a scheduled appointment;
Any services that are considered strictly
cosmetic in nature including, but not
limited to, charges for personalization or
characterization of prosthetic appliances;
Services related to the diagnosis and treatment
of Temporomandibular Joint Dysfunction (TMD);
Services or treatment provided as a result of
intentionally self-inflicted injury or illness;
Services or treatment provided as a result of injuries
suffered while committing or attempting to commit
a felony, engaging in an illegal occupation, or
participating in a riot, rebellion or insurrection;
Office infection control charges;
Charges for copies of your records, charts or
X-rays, or any costs associated with forwarding/
mailing copies of your records, charts or X-rays;
State or territorial taxes on dental services performed;
Charges submitted by a dentist, which are for
the same services performed on the same date
for the same member by another dentist;
Services provided free of charge by any governmental
unit, except where this exclusion is prohibited by law;
Services for which the member would have no obligation
to pay in the absence of this or any similar coverage;
Charges for specialized procedures and techniques;
Services performed by a dentist who is compensated
by a facility for similar covered services performed
for members;
Duplicate, provisional and temporary devices,
appliances, and services;
Plaque control programs, oral hygiene instruction
and dietary instructions;
Services to alter vertical dimension and/or restore
or maintain the occlusion. Such procedures include,
but are not limited to, equilibration, periodontal
splinting, full mouth rehabilitation and restoration
for misalignment of teeth;
Gold foil restorations;
Treatment or services for injuries resulting from
the maintenance or use of a motor vehicle if such
treatment or service is paid or payable under
a plan or policy of motor vehicle insurance,
including a certified self-insurance plan;
Treatment of services for injuries resulting from war
or act of war, whether declared or undeclared, or from
police or military service for any country or organization;
Hospital costs or any additional fees that the dentist
or hospital charges for treatment at the hospital
(inpatient or outpatient);
Charges by the provider for completing dental forms;
Adjustment of a denture or bridgework which is made
within 6 months after installation by the same dentist
who installed it;
Use of material or home health aids to prevent decay,
such as toothpaste, fluoride gels, dental floss and
teeth whiteners;
Sealants for teeth other than permanent molars;
Precision attachments, personalization, precious
metal bases, and other specialized techniques;
Replacement of dentures that have been lost,
stolen or misplaced;
Orthodontic care for dependent children age
22 and over for Federal civilian enrollees;
Orthodontic care for dependent children age
21 and over or full time students age 23 and
over for TRICARE eligible enrollees;
Repair of damaged orthodontic appliances;
Replacement of lost or missing appliances;
Fabrication of athletic mouth guard;
Internal bleaching;
Nitrous oxide;
Oral sedation;
Services arising out of accidental injury to the
teeth and supporting structures, except for injuries
to the teeth due to chewing or biting of food;
When two or more services are submitted and the
services are considered part of the same service to
one another, the Plan will pay the most comprehensive
service (the service that includes the other non-benefited
service) as determined by MetLife;
When two or more services are submitted on the same
day and the services are considered mutually exclusive
(when one service contradicts the need for the other
service), the Plan will pay for the service that represents
the final treatment as determined by MetLife;
The details in this document represent an overview of
your plan benefits. This document is not a complete
description of the plan. Please note certain services
listed are subject to dental review and the alternate
benefit. Please visit MetLife.com/FEDVIP-Dental for a
full explanation of plan benefits including exclusions
and limitations. The MetLife 2022 Federal Dental
Plan Brochure will govern if any discrepancies
exist between this Plan Summary as well as these
exclusions and limitations and the actual MetLife
Federal Dental Plan. The MetLife 2022 Federal
Dental Plan Summary is available for viewing and
printing at our website, MetLife.com/FEDVIP-Dental.
Enroll now
Metropolitan Life Insurance Company
200 Park Avenue
New York, NY 10166
Like most group benefits programs, benefit programs offered
by MetLife contain certain exclusions, exceptions, waiting
periods, reductions, limitations and terms for keeping them
in force. For more information please view the Federal Dental
Plan Brochure, which will govern these plan options and
can be viewed by visiting MetLife.com/FEDVIP-Dental.
L0821015477[exp0822][All States][DC,GU,MP,PR,VI]
© 2021 MetLife Services and Solutions, LLC