12. You are solely responsible for the safety and security of the Gift Cards. Myntra/Pine Labs are
not responsible for any acts of omission or commission if Gift Card is lost, stolen or used
without permission.
13. Once the Gift Card has been sent to the customer, then the customers are bound to protect
the Gift Card PIN or -Gift Card number. In the event of any misuse of -Gift Card due to loss of
any such confidential details due to the fault of the purchaser/customer, Myntra/Pine Labs
shall not be held responsible for the same and no refund can be issued against such -Gift
Cards.
14. Myntra/Pine Labs assume no responsibility for the products purchased using the Gift Card and
any liability thereof is expressly disclaimed.
15. Pine Labs/Myntra reserve the right to cancel the - Gift Card if the same have been found to be
purchased with fraudulent means and/or the beneficiary/Know Your Customer ("KYC") details
as per RBI Guidelines are found to be incorrect/insufficient. In such cases, the funds shall be
credited back to the same source from where these were received.
16. You agree and understand that Gift Cards are a pre-paid payment Instrument subjected to
regulations by RBI. Under the RBI guidelines, Myntra/Pine Labs may be required to share KYC
details of the purchaser/ redeemer of the Gift Card and/or any other information with relation
to the purchase of the Gift Cards and/or transaction undertaken using the Gift Card with RBI
or such statutory authorities. Myntra/ Pine Labs may contact the purchaser/redeemer of the
-Gift Cards for any such information.
17. Myntra reserves the right to change the terms and conditions of the -Gift Card, including
extending, withdrawing or discontinuing the same without notice, at its sole discretion.
18. All disputes arising out of or in connection to this scheme are subject to exclusive jurisdiction
of the courts in Bangalore only.
19. Gift Cards are not applicable on the following sellers: Titan Company Limited, Bluestone
Jewellery & Lifestyle Pvt. Ltd., Aditya Birla Fashion & Retail Pvt. Ltd.
20. No fees or charges apply to Gift Cards.
21. Myntra shall honour and consider requests for blocking of Gift Cards only from users who have
registered in accordance with the terms above.
22. Please refer the Customer Grievance policy for dispute resolution, unauthorized transactions
and liability related aspects at https://www.qwikcilver.com/grievance-policy/
23. No extension of the Validity period nor refund of the value of Gift Voucher in case of failure
to use the Gift Voucher on or before the validity period.
24. E-Gift Cards are normally delivered instantly. But sometimes due to system issues, the delivery
can be delayed up-to 24 - 48 hours.
Generic Terms:
• HDFC Bank Cardholders are not bound in any way to participate in this offer. Any participation
is voluntary and the offer is being made purely on a 'best effort' basis.
• All offers are non-cashable, not extendable and non-negotiable
• All Offers shall be subject to all applicable laws, rules and regulations which are in existence
and which may be promulgated anytime by any statutory authority.
• HDFC Bank is not making these offers and neither warrant nor guarantees the delivery, quality,
merchantability or suitability of products/services availed of by the HDFC Bank Credit Card