L I F E C A L L I N G & C A R E E R
I N D I A N A W E S L E Y A N U N I V E R S I T Y
Y O U R P R O F E S S I O N A L D E V E L O P M E N T R O A D M A P
R E S U M E & C O V E R L E T T E R S
T H E C A R E E R G U IDE
O V E R V I E W
RESUMES
Make Your Resume Stand Out
Resume Basics
Strengths
Transferable Skills
Technical Skills
Achievement Statement
Action Verb List
Applicant Tracking System
Commonly Asked Questions
Resume Examples
Resume Expanded
COVER LETTER
Cover Letter Details
Do's & Don'ts
Cover Letter Example
REFERENCES
Useful Tips
Acceptable References
Recommendation Letter
Reference Example
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R E S U M E S
A resume is a summary of your current and past experience, skills, and unique
qualifications that serve as a marketing tool to introduce yourself to employers. It is
important to remember that your resume does not serve to tell your whole life story;
rather, it is meant to capture highlights and relevant experience that set you apart from
other candidates. A resume is your ticket to an interview and your first step toward
career success!
There are many different sections (education, relevant experience, volunteer experience,
etc.) that can be included in your resume. Select sections that highlight YOUR
professional story.
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Quick read. Design your resume to move the readers eyes quickly through
key information such as work experience and education by bolding job titles
and headers. Keep your resume to one page when possible and utilize a
consistent format with succinct descriptions and fragmented statements.
Share more. Most resumes are submitted digitally, so take advantage of this
by using a hyperlink that takes the reader to your LinkedIN profile, your
online portfolio, or to websites which give credibility to your employment
claims.
Achievements rather than responsibilities. When describing your work
experience, list more than just your past responsibilities. Identify how you
improved processes, streamlined procedures, increased productivity, and
improved operations. Show the employer that you can do more than just the
work assigned, but improve how goals are achieved in the workplace.
Describe your achievements with important information on the number of
clients, customers, or students. Be specific to show the scope of your
achievements.
Show your passion. Show employers you are passionate about your field by
being active in professional organizations, volunteering, or by being active in
community organizations. By being a part of a community effort, you show
your willingness to collaborate with others to achieve a common goal.
Remain humble. When describing your work responsibilities and
achievements avoid words such as outstanding, excellent, or exceptional.
These descriptors would be best used by your professional references to
describe your skills. List your strengths and certifications, however, avoid
boasting.
M A K E Y O U R R E S U M E S T A N D O U T
Your resume is your professional summary and it is always in need of updating
and tweaking for every position in which you apply. A common misconception in
resume writing is that having one well-written resume will be sufficient. That is not
the case! It is critical that you tailor your resume to each position you apply for to
include RELEVANT strengths, skills, experiences, key words, and phrases.
Remember: Employers spend just seconds scanning resumes. It is important you
create a resume that STANDS OUT!
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Maintain a consistent format (font type & sizes, spacing, etc.)
Avoid fancy fonts
Limit the amount of white space and color
Keep resume to 1 page (when possible)
Do not use personal pronouns such as "I" or "my"
Bold or italicize what you want to stand out to an employer
Your name should be no larger than 16-18 pt. font
Your text should be no smaller than 11pt. font
Margins can be between .5in to 1in on all sides
Do not use generic templates as they are often difficult to modify
Use keywords from your specific job industry / listed in job description
Always convert your resume to a PDF when sending in email/ submitting online
Proofread your resume for spelling or grammatical errors
Sample section headings (in order of relevance to a particular position) include:
Education, Research, Work Experience, Volunteer Experience, Certifications,
Licensures, Cross-Cultural Experience, Memberships, Affiliations, Honors,
Awards, Skills, Activities, Practicums, Teaching, Qualifications, Competencies
R E S U M E B A S I C S
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S T R E N G T H S
Strengths are the unique combination of talents, knowledge, and skills that every person
possesses. People use these innate traits and abilities in their daily lives to complete their
work, to relate with others, and to achieve their goals.
EXECUTING INFLUENCING
RELATIONSHIP
BUILDING
STRATEGIC
THINKING
Achiever
Arranger
Belief
Consistency
Deliberative
Discipline
Focus
Responsibility
Restorative
Activator
Command
Communication
Competition
Maximizer
Self-Assurance
Significance
WOO
Adaptability
Connectedness
Developer
Empathy
Harmony
Includer
Individualization
Positivity
Relator
Analytical
Context
Futuristic
Ideation
Input
Intellection
Learner
Strategic
WHAT ARE YOUR STRENGTHS?
Take the Clifton StrengthsFinder
assessment to discover your top 5 strengths.
If you've already taken the assessment,
review the results with a life or career coach
in the Life Calling and Career Office (Suite
290).
Ask 5 trusted people who know you well to
share their observations of your strengths.
Reflect on 5 of your best accomplishments.
For each of these accomplishments, identify
the quality, characteristics or trait that
helped you reach the achievement.
What things do you do easily and naturally
that seem to be difficult for other people?
What tasks do you do that make you feel
most engaged and energized?
WHY START WITH STRENGTHS?
You will use your strengths to communicate
your fit for the desired position.
Employers want to know:
How will you meet the needs of the
organization?
Why are you the best fit for the position?
Beginning with strengths, you need to know
yourself, know the company, and know how
you align with the company.
THE RELEVANCE OF STRENGTHS IN YOUR RESUME
Think of your resume as your professional story on paper. In addition to highlighting a series of
work experiences, your resume should communicate your best skills, strengths, and assets with
supporting examples. It is not enough to list your work responsibilities. Your resume, your
professional story, highlights YOU t
hrough achievement statements, action verbs, and a
comprehensive look at your education, work, and community involvement. Tailor your resume to
reflect the experiences and skills that you can contribute to your desired position and employer.
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T R A N S F E R A B L E S K I L L S
Transferable skills are the skills you acquire and transfer to future employment settings. There are
common abilities that most employers across industries desire in potential employees.
Consider: What skills and abilities have you developed over time? What themes arise from your
work history?
Use the following list to identify YOUR transferable skills. Be prepared to support each skill with
examples from your work, education, volunteer, or other l
eadership experiences.
COMMUNICATION
Speaking effectively
Writing concisely
Negotiating
Interviewing
RESEARCH & PLANNING
Forecasting / Predicting
Creating ideas
Identifying problems
Gathering information
Facilitating group discussion
Providing appropriate feedback
Perceived nonverbal messages
Expressing ideas
Listening attentively
Reporting information
Persuading
Editing
Solving problems
Extracting important information
Developing evaluation strategies
Imagining alternatives
Defining needs
Setting goals
Analyzing
Identifying resources
HUMAN RELATIONS
Providing support
Cooperating
Being sensitive
Developing rapport
ORGANIZATION, MANAGEMENT, & LEADERSHIP
Initiating new ideas
Providing vision
Handling details
Creativity
Coordinating tasks
Motivating
Perceiving feelings & situations
Delegating with respect
Listening
Representing others
Sharing credit
Asserting
Counseling
Managing groups
Delegating responsibility
Decision making with others
Managing conflict
Selling ideas or products
Counseling
Promoting change
Coaching
Teaching
WORKPLACE HABITS
Implementing decisions
Cooperating
Enforcing policies
Being punctual
Teachable
Accepting responsibility
Attending to detail
Setting & meeting deadlines
Cross-cultural competency
Receiving constructive feedback
Enlisting help
Managing time
Meeting goals
Organizing
Adaptability
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NOVICE
INTERMEDIATE
T E C H N I C A L S K I L L S
Technical skills, or "hard skills," are abilities that are easily quantifiable and can be learned through
disciplined learning and practice.
The position that you desire requires a very specific set of skills in order for you to get the job done
effectively.
The specific skills required
to fulfill a specific position
are "technical skills".
It may be appropriate for you to list your technical skills
with level classification to provide employers with an
accurate a
wareness of your ability. Refer to the following
level terminology:
You can handle basic functions, but not much more; troubleshooting is best left to others.
More advanced abilities are at your disposal; you can handle troubleshooting, but still might need
the manual or help forums.
PROFICIENT
EXPERT
Routine or not, you'll usually be okay. If issues arise, you handle them efficiently and without
consulting references.
Fluent in terms of language. You can handle a
nything thrown your way, no matter how obscure.
Others come to you for advice.
When writing your resume and
cover letter, include only
technical skills relevant to the
position you are applying for.
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A C H I E V E M E N T S T A T E M E N T S
Achievement statements are things you completed, worked on, created, developed or made
possible - things that happened because you were there. Achievement Statements should always
be specific and include accomplishments in which you played an active role, whether on your own
or as part of a team. Work, volunteer, leadership experiences, etc. are all great examples of places to
provide achievement statements.
Your achievement statement shoul
d s
tart with an ACTION VERB (see next page) and showcase
HOW or WHY (or BOTH) you completed that action. You should also try to incorporate your
RESULTS, when you are able to, for a given achievement.
A well written achievement statement will have the following elements, although the order may
differ:
HOW TO WRITE AN EFFECTIVE ACHIEVEMENT STATEMENT
What (using an action verb) + How/Why or Both + Result (Where applicable)
Before: Assisted with coordinating fundraising events
After:
Coordinated three fundraising events for local shelters, which raised over $8,000 and
greatly improved community awareness
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A C T I O N V E R B S
Action verbs boost the strength of your writing. On a resume and cover letter, you should use
action verbs to list achievement statements that feature your strengths, technical, and
transferable skills for each work, education, volunteer, or other leadership experience.
Addressed
Acted
Adapted
Addressed
Adjusted
Administered
Advertised
Advised
Advocated
Aided
Allocated
Analyzed
Applied
Appointed
Appraised
Approved
Arbitrated
Arranged
Articulated
Assessed
Assessed
Assigned
Assisted
Attained
Audited
Authored
Authorized
A
B - C
Computed
Conceptualized
Condensed
Conducted
Conferred
Conserved
Considered
Consolidated
Constructed
Consulted
Contacted
Contracted
Contributed
Controlled
Converted
Conveyed
Convinced
Cooperated
Coordinated
Corrected
Corrected
Corresponded
Counseled
Created
Critiqued
Customized
Balanced
Began
Budgeted
Built
Calculated
Catalogued
Categorized
Chaired
Charted
Clarified
Classified
Coached
Coded
Collaborated
Collected
Combined
Communicated
Compared
Compiled
Composed
D
Debated
Debugged
Decided
Defined
Delegated
Demonstrated
Designed
Detected
Determined
Developed
Diagnosed
Directed
Discussed
Displayed
Distributed
Drafted
Drew
E
Emphasized
Enabled
Encouraged
Enforced
Engineered
Enhanced
Enlisted
Ensured
Entertained
Established
Estimated
Evaluated
Examined
Executed
Expedited
Experimented
Explained
Explored
Expressed
Extracted
Facilitated
Familiarized
Fashioned
Filed
Focused
Forecasted
Formulated
Fortified
Founded
Furnished
Furthered
F
Gathered
Generated
Guided
Handled
Headed
Helped
Hired
Hosted
G - H
Individualized
Influenced
Informed
Initiated
Initiated
Inspected
Installed
Instilled
Instituted
Instructed
Insured
Integrated
Interacted
Interpreted
Intervened
Interviewed
Introduced
Invented
Investigated
Involved
Joined
Judged
Lectured
Led
Listened
Located
Logged
Maintained
Managed
Marketed
Measured
Mediated
Merged
Modeled
Moderated
Modified
Monitored
Motivated
Navigated
Negotiated
Netted
L - N
Observed
Obtained
Operated
Ordered
Organized
Originated
Participated
Performed
Persuaded
Photographed
Planned
Prepared
Presented
Presided
Prevented
Prioritized
Processed
Produced
Programmed
Projected
Promoted
Proposed
Provided
Publicized
Purchased
Qualified
Recommended
Reconciled
Recorded
Recruited
Reduced
Referred
Registered
Regulated
Rehabilitated
Reinforced
Relayed
Remodeled
Reorganized
Repaired
Replaced
Reported
Represented
Researched
Reserved
Resolved
Responded
Restored
Retrieved
O
P - Q
R
Scheduled
Screened
Searched
Secured
Selected
Shaped
Simplified
Simulated
Solved
Specialized
Specified
Spoke
Standardized
Stimulated
Streamlined
Strengthened
Studied
Submitted
Suggested
Summarized
Supervised
Supplied
Supported
Surveyed
Synthesized
Systematized
Taught
Terminated
Tested
Trained
Translated
Transmitted
Tutored
Edited
Educated
Elicited
Eliminated
Illustrated
Improved
Incorporated
Increased
I - J
S
T
Unified
Updated
Upgraded
Utilized
Validated
Verbalized
Volunteered
Wrote
U - W
Outlined
Overhauled
Oversaw
Reviewed
Revised
Revitalized
Routed
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A P P L I C A N T T R A C K I N G S Y S T E M
Applicant Tracking Systems (ATS) software is used to assist companies and organizations with
human resources, recruitment, and hiring needs. These systems are most commonly utilized to
collect and sort the hundreds of thousands of resumes companies receive for open positions
within their organization. When you apply for a job online, your resume is not typically sent to a
recruiter or hiring manager directly — it is first processed by an ATS.
There are a number of ways recruiters or
hiring managers may utilize an ATS to narrow
down their applicant pool. Some popular
methods include:
Knockout Questions. These are questions
designed to immediately eliminate applicants
who are unable or unwilling to perform key
job functions, or applicants who lack the
required qualifications. Knockout questions
may appear in many different formats on an
online application including short answer, yes
or no, scale of 1 to 5, select all that apply, etc.
Automatic Rankings. Some companies utilize
ranking systems that automatically assign
scores to applicants.Rankings may be based
on question answers, keywords in the resume,
or other custom criteria set by the recruiter.
Keyword Searches. Instead of reviewing each
application individually, recruiters and hiring
managers may search for applicants based on
key terms. Keywords may include specific job
titles, hard skills,proficiencies, and experience.
CREATING AN "ATS-FRIENDLY" RESUME
Optimize your resume using relevant keywords.
Try to tailor your resume to the job description
by matching key terms, top skills, and titles.
Examples: Distribution Manager, account
management, Microsoft Word
Mimic the language used on the job description.
The exact keywords or phrases listed in the job
description are likely what a recruiter will search.
Example: "product management" vs. "product
manager"
If a skill, certification, or degree is commonly
written as an acronym, increase the chances of a
match by using both the acronym and full
phrase.
Examples: Project Management Professional
(PMP); Bachelor of Arts (BA)
Avoid using tables, text boxes, columns, unusual
fonts, and other unconventional formatting —
this can cause errors in an ATS scan. It is best to
keep a simple resume format.
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C O M M O N L Y A S K E D Q U E S T I O N S
WHERE SHOULD I LIST MY EDUCATION ON MY RESUME?
If you are applying for internships or job opportunities while you are a student, the education
section may be listed near the top of your resume- it will provide employers with a context for your
experience section. If you have strong, relevant experience and/or are applying to full-time
opportunities, list the education section towards the end of your resume to highlight your
experience first.
CAN I USE COLORS AND GRAPHICS?
Yes and no. For some majors (graphic design, public relations, marketing) it is important to
showcase your brand. However, most hiring managers are looking for your professional
accomplishments, and it is best to showcase your professional uniqueness through strong
achievement statements.
CAN I USE “I” STATEMENTS?
Generally speaking, first-person statements, or "I" statements do not belong on a resume. You want
to focus more on your achievements and outcomes in your work, and as such do not actually need
to refer to yourself at all in your resume. This means also avoiding statements like "the candidate" or
"the employee". However, if you are writing a C.V., you may use "I" statements sparingly in the
Professional Summary section.
WHAT IS THE SUGGESTED LENGTH?
If you are early in your career, your resume should be at 1 page to avoid listing irrelevant or
outdated information. If you have diverse and dynamic relevant experiences, you may extend your
resume to 2 full pages; however, it is important to keep in mind that employers briefly scan
resumes, so you want to highlight and showcase only the most RELEVANT experience that you
have.
WHAT IF I DO NOT HAVE RELEVANT EXPERIENCE?
Focus on your transferable skills. You have more experience than you think. If you want help
identifying transferable skills, meet with a career advisor in Life Calling and Career (Suite 290).
CAN I INCLUDE EXPERIENCE FROM HIGH SCHOOL ON MY RESUME?
For the most part, high school experience should be replaced with more recent/ college
experiences. There are exceptions, however, such as if the high school experience is directly
associated with the position you're applying for as well as if the experience directly relates to what
you're applying for. High school experience can be listed if that is your only experience.
WHAT SHOULD I DO IF I TRANSFERRED TO IWU?
If you transferred to IWU, list your former institution below IWU to maintain reverse chronological
order.
WHAT IF I'M APPLYING FOR GRADUATE SCHOOL?
The curriculum vitae (CV) is a more inclusive and extended resume document that not only focuses
on the main resume content areas, but also allows you to draw attention to research, presentations,
and publications. This is the type of document that most graduate schools require.
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R E S U M E E X A M P L E S
STANDARD RESUME EXAMPLE
YOUR NAME
EDUCATION
Minor or Concentration
Academic Honors / Dean's List / GPA (if above 3.5)
Relevant Coursework (optional)
Bachelor of Science (or Arts) in your specific major
Indiana Wesleyan University | Marion, IN
Month & Year
(Anticipated Graduation)
WORK EXPERIENCE
Add achievement statements beginning with action verbs in present tense (present position)
Achievement statement format: Action Verb + What You Did + Why/How You Did It + The Result
Example: Implemented (Action verb) a social media campaign (What you did) in order to bolster the amount of
product sales (Why you did it) which resulted in a 20% increase in consumer demand (The outcome)
Highlight most significant and relevant accomplishments first
Exhibit strengths, technical, and transferable skills with supporting examples
Job Title
Organization | City, State
Month & Year - Present
Aim for 3-5 bullet points for each work experience in past tense (past position)
Stay between 1-2 lines for your achievement statements- give detail but be concise
You do not need full sentences, but you do need to be specific
For each, answer "who, what, when, where, and why"
Job Title
Organization | City, State
Month & Year - Month & Year
VOLUNTEER EXPERIENCE
Volunteer experience is an asset on a resume as it showcases you outside of work
Volunteerism speaks to your community involvement and care for service
Utilize the same achievement statement format when constructing volunteer bullet points
Volunteer Title (optional)
Organization | City, State
SKILLS
If you have most if not all of the qualifications for the position, you may include this feature section
List the most relevant qualifications
Examples for a Financial Analyst position: Cost-benefit analysis, forecasting, advanced Excel modelling
Examples for a Nursing position: HIPPA compliance, Spanish proficiency
CERTIFICATION
Certification title
Name of the organization | City, State
Month & Year
Month & Year - Month Year
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STUDENT'S RESUME EXAMPLE 1
Jane Smith
Noblesville, IN | (123) 456-7890
Handles the shelter's social media
pages.
Implements online campaigns to
drive adoption rates up.
Volunteer Social
Media Coordinator
Grant County Animal Shelter | Marion, IN
2019 to Present
VOLUNTEER WORK
Fluent in Spanish
Copywriting and copy editing
Search Engine Optimization (SEO)
and Search Engine Marketing (SEM)
Ability to listen carefully and handle
emotions in stressful situation
SKILLS &
PROFICIENCIES
A creative and collaborative Strategic
Communication student with a
concentration in marketing with over 4
years experience in marketing, 3 years in
customer service, and 1 year in a highly
competitive public relations environment.
Expert in driving growth and raising
brand awareness through customer-
centric campaign strategies. Specializes in
cross-channel marketin
g, d
igital
communication, and social media
management.
PROFESSIONAL
SUMMARY
Barista promoted to Marketing Manager in 2021
Lead marketing campaign and promote company on various
social media platforms
Created and scheduled posts for the City of Fishers' social
media accounts
Researched, interviewed, and authored blog posts for the
City’s This Is Fishers blog
Drafted communications and marketing materials using the
City of Fishers' digital software tools including Delivra,
Sprout Social, Canva, and others
Processed customer purchases, performed general cleaning
duties, stocked shelves and merchandise displays neatly
Provided exceptional customer service, assisted customers
with their shopping experience
Participated in taking store inventory counts according to
guidelines and monitored inventory for accuracy
Marketing Manager
McConn Coffee Co. | Marion, IN
Aug 2019 to Present
Community & Public Relations Intern
City of Fishers | Fishers, IN
May 2021 - August 2021
Sales Associate
Aldi | Marion, IN
September 2019 - March 2021
WORK EXPERIENCE
Bachelor of Science in Strategic Communication
Indiana Wesleyan University
Marion, IN
September 2018 - April 2022 (Anticipated)
C
once
ntration in Marketing
GPA: 3.8
EDUCATION
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STUDENT'S RESUME EXAMPLE 2
HIPPA Compliance
Spanish Proficiency
Dry Sterile Dressing Application
Catheterization
ICU
Infection Control
Pain Management Care
Rehabilitation
Fall Risk Management
Tracheotomy Care
Suture Removal
Wound Irrigation
C E R T I F I C A T I O N S
& T R A I N I N G
J O H N S M I T H
N U R S I N G S T U D E N T
E D U C A T I O N
E X P E R I E N C E
L I F E C A L L I N G & C A R E E R F R O N T D E S K W O R K E R
Indiana Wesleyan University | Marion, IN
August 2021 - Present
Update and maintain students' files in accordance with FERPA regulations
Create a warm and welcoming environment for office guests to encourage return visitors
Manage and coordinate office personnel's schedules to facilitate students' appointments
C O N T A C T
(987) 654 - 3210
john.smith@yahoo.com
Marion, IN
S K I L L S
J S
Bachelor of Science in Nursing
Minor in Spanish | GPA 3.7/4.0
Deans List: Fall 2019, Spring & Fall 2020, Spring 2021
Indiana Wesleyan University | Marion, IN
2019-2023 (Expected)
C P R & F I R S T A I D
American Red Cross | Marion, IN
Valid Through January 2024
V O L U N T E E R E X P E R I E N C E
P E D I A T R I C S O N C O L O G Y V O L U N T E E R
St. Francis Hospital | Indianapolis, IN
Provide entertainment opportunities to patients under sixteen years-old during
their in-patient treatments
Assist registered nurses in transporting patients to maintain an efficient treatment
schedule
Monitor visitor hours to create a safe, peaceful atmosphere for patients and their
families
I P A T H H U M A N
T R A F F I C K I N G
P R E V E N T I O N T R A I N I N G
Indiana Human Trafficking
Initiative | Indianapolis, IN
June 2020
C E R T I F I E D N U R S I N G A S S I S T A N T
Smithfield Nursing Home | Smithfield, IA
May 2021 - August 2021
Assisted residents with personal care and hygiene tasks to improve their comfort and
quality of life
Provided emotional support for new residents to help them transition to life in the nursing
home
Collaborated with registered nurses to implement patient care plans
Facilitated bi-weekly activities to provide entertainment, socialization, and mental
stimulation for residents
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STUDENT'S RESUME EXAMPLE 3
E D U C A T I O N
Grand Rapids, MI
maryelizajones@hotmail.com
mywixsite.com/maryelizajones
linkedin.com/in/maryelizajones/
(616) 232-4545
C O N T A C T
S K I L L S
Emotional Intelligence
Creating Treatment Plans
Assessment Tools
Active Listening
Communication
Spanish Proficiency
P S Y C O L O G Y & S O C I A L W O R K
P R O F I L E
Seeking a position in the mental health field while I obtain my MSW. I am
caring and compassionate with a strong work ethic and ability to handle
myself professionally amidst a stressful and fast paced environment.
R E L A T E D W O R K E X P E R I E N C E
Revised and reviewed over 45 treatment plans by utilizing Credible
software in order to organize patient’s progress in treatment
Assisted in leading cognitive behavioral therapy and recovery skills
group by facilitating and guiding conversations
Researched county transportation options to help clients have better
accessibility to their treatment appointments
CASE MANAGEMENT INTERN
Milestone Services | Marion, IN
September 2020 - April 2021
MJ
MASTER OF SOCIA L WORK
Indiana Wesleyan University | Marion, IN
December 2023 (Expected Graduation)
BACHELOR OF SCIENCE IN PSYCHO LOGY
Indiana Wesleyan University | Marion, IN
April 2021
Related Courses: Criminal Justice,
Abnormal Psychology, & Theories of
Counseling
Programmed client’s incentives and sanctions for the week into
Incite software to keep up to date progress in drug court
Observed one-on-one probation meetings by sitting in on
appointments to learn more about how to effectively help client’s get
back on the right track
Formulated weekly notes about staffing and court to distribute to the
rest of the drug court team to help keep track of participant’s
progress week to week
PROBATION OFFICER INTERN
Grant County Drug Court | Marion, IN
May 2020 - August 2020
V O L U N T E E R E X P E R I E N C E
Support an underprivileged youth in the local community by meeting
on a regular basis and monitoring progress
Provide guidance and support to help the youth develop professional
and personal skills
MENTOR
Justice Intermediate School | Marion, IN
October 2020 - Present
1 5 | L I F E C A L L I N G & C A R E E R | I N D I A N A W E S L E Y A N U N I V E R S I T Y
STUDENT'S RESUME EXAMPLE 4
L I F E C A L L I N G & C A R E E R | I N D I A N A W E S L E Y A N U N I V E R S I T Y | 1 6
D A V I D J O N E S
4 7 0 . 3 6 9 . 2 5 8 1 | D A V I D J O N E S 1 9 9 7 @ G M A I L . C O M | A T L A N T A , G A
L I N K E D I N . C O M / I N / D A V I D J O N E S 1 9 9 7
P R O F E S S I O N A L S U M M A R Y
M I N I S T R Y E X P E R I E N C E
E D U C A T I O N
Seeking a position as a youth pastor whereas I will be able to enrich the lives of youth and make them
capable of dwelling and contributing to the welfare of the community. Significant experience in Youth
Ministry as well as Worship Arts Ministry.
INTERNIM YOUTH LEADER
Organize games and social activates for youth gatherings on a weekly basis to encourage spiritual
growth and connection to peers
Plan and lead lessons for Sunday mornings and Wednesday evening
Serve as youth worship leader on rotation: attending practices and scheduling worship sets
Indiana Wesleyan University | Marion, IN
BACHELOR OF SCIENCE IN YOUTH MINISTRY
September 2020 - April 2022 (Anticipated)
Concentration in Worship Arts and Youth Ministry
Oklahoma Wesleyan University | Bartlesville, OK
ASSOCIATE OF APPLIED SCIENCE IN CHRISTIAN MINISTRY
September 2018 - April 2020
New Life Community Church | Marion, IN
January 2022 - Present
ASSISTANT WORSHIP LEADER
Assisted the lead worship pastor by coordinating and planning of the worship services
Encouraged the development of spiritual, musical, artistic, and technical gifts of other people
Coordinated set up and take down of facilities and equipment for each of the three Sunday
services as well as evening worship events
Adapted worship services to cater towards an online community during quarantine of Covid-19
City Church | Bartlesville, OK
January 2019 - April 2020
YOUTH SPONSOR - INTERNSHIP
Recruited youth into development programs such as small groups and ministry outreach projects
Assisted in fundraising events and incorporating parents/ guardians into the youth events
Attended weekly gatherings to serve as an advocate for the youth program
Organized and managed the youth "Snack Shack" by maintaining stock of food and beverage and
ensuring proper cash flow
New Life Community Church | Marion, IN
September 2021 - December 2021
Remember that your resumes should only
include the most RELEVANT information for
a specific job. So what do you do with all the
other experience, skills, and qualifications
that you worked so hard to achieve?
Answer: Expand your resume via your
LinkedIn or an E-Portfolio.
R E S U M E E X P A N D E D
LINKEDIN
LinkedIn is the world's largest professional network on the internet. You can use
LinkedIn to find the right job or internship, connect and strengthen professional
relationships, and l
earn the skills you need to succeed in your career.
LinkedIn also allows your to go in-depth on your experiences, skills, and
qualifications without sacrificing space because it is a scrolling page. Keep your
resume concise with relevant and applicable information. Go into detail and
expand on your LinkedIn profile.
Be sure to include your LinkedIn URL in the heading of your resume and
reference it in your interview as a place to look for more detail and information
on each of your experiences.
E-PORTFOLIO
An E-Portfolio is a digital collection of an individual's portfolio. This can consist of
course or project-related material such as essays, posters, photographs, videos,
artwork, etc. They can also capture other aspects of an individual's life: volunteer
experiences, employment history, extracurricular activities, and more.
Like LinkedIn, E-Portfolios are able to display a scrolling page that can be
adapted to fit all your experience, more t
han what could potentially fit on a 1-
page resume.
Including a live link / URL in your heading allows for more space on your resume
for what's most important.
1 7 | L I F E C A L L I N G & C A R E E R | I N D I A N A W E S L E Y A N U N I V E R S I T Y
C O V E R L E T T E R S
A cover letter may be the first look an employer will have of you – often prior to laying
hands on your resume. It is a simple letter that introduces who you are, what position
you are seeking to obtain, and how you plan to benefit the organization using your
strengths, skills, and experiences. It may also explain extenuating circumstances (i.e. a
desire to relocate, a gap in your resume) items that your resume may not convey.
The purpose of a cover letter is to convince an employer that you are the best fit for the
position and to take the next steps forward in the hiring process. Your cover letter should
make them want to interview and hire you.
L I F E C A L L I N G & C A R E E R | I N D I A N A W E S L E Y A N U N I V E R S I T Y | 1 8
C O V E R L E T T E R D E T A I L S
What position are you applying for?
How did you hear about the position and company?
Why are you a good fit for the position?
What strengths and skills do you bring to the organization?
In what ways are you qualified for the position?
What sets you apart from other candidates?
INFORMATION COVER LETTERS SHOULD ADDRESS:
Every time you send out a resume, you'll need to have a cover letter to send along with it. It's a good
idea to customize your cover letter for each job you're applying for, so do your research. The cover
letter is another way of introducing yourself to a potential employer. What it says about you can be
the difference between getting in the door and missing your chance.
Match the heading to
your Resume.
Place the date at the
top left, followed by a
line space, then the
employer's information.
Address letter to a
specific person.
Introduction
Qualifications, skills,
and experiences.
Conclusion
Use a scripty font
for your signature
or take a picture
and embed your
signature.
November 13, 2021
Zenia Mucha
Senior Executive Vice President
and Chief Communications Officer
Walt Disney World Resort
1375 E Buena Vista Dr.
Orlando, FL 32830
Jane Smith
Noblesville, IN | (123) 456-7890
Dear Ms. Mucha,
What draws me to the position of Public Relations Coordinator is the opportunity to work with media from around
the world, help create unforgettable events, and tell stories in creative new ways. The Walt Disney World Resort has
played an important role in many childhood and family memories. Drawing from a rich heritage of storytelling, Walt
Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior
guest
service
. Through a combination of creativity, innovation and technology, I would like the opportunity to be a
part of this extraordinary and magical corporation.
I am a passionate communicator, great at keeping multiple balls in the air. While in my senior year at Indiana
Wesleyan University I had the opportunity to intern with the city of Fishers, IN where I harnessed the ability to be a
self-motivated problem-solver. I was able to make quick, smart decisions when it came t
o pr
iorities and competing
needs. I am no stranger to the fast lane, being driven and energized by a fast paced, ever-changing environment while
in my role as a barista at McConn Coffee Company. I was then promoted to Marketing Manager where I was able to
perfect my writing and interpersonal skills. I should add that I am fluent in Spanish, both speaking and writing. All of
my experiences, skills, and qualifications make me the best candidate for the position of Public relation
s C
oordinator.
In the words of Walter Alias himself, "All our dreams can come true, if we have the courage to pursue them." I am
very interested in the role of Public Relations Coordinator for the Walt Disney World Resort and would greatly
appreciate an interview. You may reach me any time of the day on my cell phone: (123) 456 -7890 or by email:
[email protected]. I look forward to hearing from you. Thank you for your time and have a magical day.
Sincerely yours,
Jane Smith
Jane Smith
Align text to the left with a
jagged right.
1 9 | L I F E C A L L I N G & C A R E E R | I N D I A N A W E S L E Y A N U N I V E R S I T Y
C O V E R L E T T E R D O S A N D D O N T S
Be direct, relevant, and brief.
Focus on the highlights.
10-12 pt font.
If you do not have a place to upload a cover
letter on your application, email it to the
hiring manager.
Show the employer how you hope to meet
their needs and benefit their organization
using your strengths and skills.
Address the hiring manager. You may need
to research the appropriate contact person
as well as their title. If you cannot find the
information, call the company and ask who
the hiring manager is for the position or
department.
Be honest and professional.
Match the header of your resume to the
header of your cover letter.
Maintain a strong professional brand.
Conclude your cover letter with a "Thank
you for your time/consideration" and
request for an interview... then follow up!
Proofread your letter. Proofread again.
Cover letters are NEVER more than one
page.
Do not be overly passive OR overly
aggressive.
No slang, text abbreviation, or symbols.
Do not use multiple font styles.
Avoid using boldface, all italics, or all
capital letters.
Do not address letter "To Whom It May
Concern."
Do not repeat your resume. Use your
cover letter to give examples from your
previous experiences, not to repeat the
content on your resume.
Never write "your company" or "this
position" in a cover letter. Name the
specific company and the specific
position.
Do not include negative experiences in
your letter.
Do not use generic language such as "I
like to work with people."
L I F E C A L L I N G & C A R E E R | I N D I A N A W E S L E Y A N U N I V E R S I T Y | 2 0
C O V E R L E T T E R E X A M P L E S
COVER LETTER TEMPLATE
YOUR NAME
Date You Send the Cover Letter
Dr./Mr./Ms. Recruiter’s Name
Recruiter’s Title
Company Name
Street Address
City, State, Zip Code
Dear Dr./Mr./Ms. Last Name:
The opening paragraph should state why you are writing and how you became attracted to
this particular company and position. Mention specific characteristics of the company that
impress or excite you, such as their values or mission. Name the specific position for which
you are applying. If you were referred, mentio
n t
he source from which you learned of the
opening. The focus should be on the company and what sets them apart from others.
In the middle paragraph, draw attention to your qualifications and/or experiences that are
relevant to the potential employer. If you have held a particular job or worked on special
projects that directly relate to the opening, highlight this experience. Convince your reader
that this valuable experience makes you right for the job. This is also an oppo
rtunity for you to
specifically address the needs the company has based on the position description. Do not
repeat the content of your résumé, but fill in the blanks your résumé leaves open. If you have
qualifications that are not noted on your résumé, this is an ideal opportunity to discuss them.
The closing paragraph indicates your desire for a personal interview. Repeat your phone
number and email in the letter and offer any assistance to help with a speedy response. You
may
also a
sk if the company will be recruiting in your area, or if they desire additional
information or references. It is also a good idea to follow up each résumé and cover letter with
a phone call. If you plan to do this, state in this paragraph when you will be calling the
company. This closing paragraph should only be a couple of sentences and be direct in
asking for an interview.
Sincerely,
(Your Signature Here)
Your Name Typed
2 1 | L I F E C A L L I N G & C A R E E R | I N D I A N A W E S L E Y A N U N I V E R S I T Y
STUDENT'S COVER LETTER EXAMPLE
November 13, 2021
Zenia Mucha
Senior Executive Vice President
and Chief Communications Officer
Walt Disney World Resort
1375 E Buena Vista Dr.
Orlando, FL 32830
Jane Smith
Noblesville, IN | (123) 456-7890
Dear Ms. Mucha,
What draws me to the position of Public Relations Coordinator is the opportunity to work with media
from around the world, help create unforgettable events, and tell stories in creative new ways. The Walt
Disney World Resort has played an important role in many childhood and family memories. Drawing from
a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through
unmatched attention to detail and superior guest
service
. Through a combination of creativity, innovation
and technology, I would like the opportunity to be a part of this extraordinary and magical corporation.
I am a passionate communicator, great at keeping multiple balls in the air. While in my senior year at
Indiana Wesleyan University I had the opportunity to intern with the city of Fishers, IN where I harnessed
the ability to be a self-motivated problem-solver. I was able to make quick, smart decisions when it came
t
o pr
iorities and competing needs. I am no stranger to the fast lane, being driven and energized by a fast
paced, ever-changing environment while in my role as a barista at McConn Coffee Company. I was then
promoted to Marketing Manager where I was able to perfect my writing and interpersonal skills. I should
add that I am fluent in Spanish, both speaking and writing. All of my experiences, skills, and qualifications
make me the best candidate for the position of Public relation
s C
oordinator.
In the words of Walter Alias himself, "All our dreams can come true, if we have the courage to pursue
them." I am very interested in the role of Public Relations Coordinator for the Walt Disney World Resort
and would greatly appreciate an interview. You may reach me any time of the day on my cell phone: (123)
time and have a magical day.
Sincerely yours,
Jane Smith
Jane Smith
L I F E C A L L I N G & C A R E E R | I N D I A N A W E S L E Y A N U N I V E R S I T Y | 2 2
R E F E R E N C E S
References are individuals who can talk about your skills, character, work experiences,
and work habits. As a part of the job process you may be asked to provide two to three
references for the employer to contact to find more about YOU. Choose your references
carefully as they can vouch for your skills and work experience, making a difference in
whether you land the job or not.
2 3 | L I F E C A L L I N G & C A R E E R | I N D I A N A W E S L E Y A N U N I V E R S I T Y
It's always best to have at least three references ready to go. Some prospective
employers may request a certain mix of types of references, but generally you
want to list former supervisors. You may use a current supervisor if they know
about and are supportive of your job search. Former or current colleagues are
appropriate if you're in a leadership role. When you’re earlier in your career and
don’t have many former supervisors, you could list professors you worked closely
with during your college experience. Religious organizations or institutions may
have you provide a pastoral reference. Any mentors or advisors are appropriate
references as well.
Never list a relative as a reference!
R E C O M M E N D A T I O N L E T T E R
A recommendation letter can be obtained from
a reference and is used for a more in-depth
evaluation of your performance in a specific line
of work or academic concentration.
U S E F U L T I P S
Type references on a separate document (resumes, cover letters, and
references are typically submitted separately)
Include the heading from your resume and cover letter
Always secure the permission of anyone you choose to use as a reference
before giving their name
Always provide your resume to the person you ask to be a reference so they
can refer to your experience
List most "preferred contact" first, you may also indicate if a reference is the
most preferred
3 references are typically requested when applying for a job
A C C E P T A B L E R E F E R E N C E S
Don't forget to
ask permission
before listing a
reference!
These can be kept on file for all future applications whereas a
reference should be contacted whenever you apply for a new position.
L I F E C A L L I N G & C A R E E R | I N D I A N A W E S L E Y A N U N I V E R S I T Y | 2 4
R E F E R E N C E E X A M P L E S
YOUR NAME
Reference Name (Include Suffix if necessary)
Job/ Position (If the reference has a job change, indicate their
current job title)
Company (If the reference has retired, you may indicate that on this line)
Phone Number
Email Address
Reference Description (Write ~ one sentence explaining how you know or have worked with
this person, where, when, and for how long)
REFERENCES
2 5 | L I F E C A L L I N G & C A R E E R | I N D I A N A W E S L E Y A N U N I V E R S I T Y
STUDENT'S REFERENCE LETTER EXAMPLE
Jane Smith
Noblesville, IN | (123) 456-7890
Lisa Rodriguez (Preferred Contact)
Director of Public Relations
City of Fishers
(111) 222 - 3333
Former Supervisor for Communication & Public Relations Internship (5 months)
Jean Monroe
Store Manager
Aldi
(999) 888 - 7777
Former Supervisor for Aldi (2 years)
Indiana Jones
Professor
Indiana Wesleyan University
(765) 674 - 6901
Current Professor, Advisor & Mentor (4 years)
John Wes
ley
Pa
stor
The Wesleyan Church
(765) 432 - 1098
Current Pastor (13 years)
REFERENCES
L I F E C A L L I N G & C A R E E R | I N D I A N A W E S L E Y A N U N I V E R S I T Y | 2 6
765 677 2520
INDWES.JOINHANDSHAKE.COM
INDWESLIFECALLINGCAREER
INDIANA WESLEYAN UNIVERSITY
LIFE CALLING & CAREER
BARNES STUDENT CENTER | SUITE 290
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