CATALOGUE
1921 PRESTON RD, STE 2022, PLANO, TX 75093 | PHONE: (972) 810-6750 | DALLAS.TONIGUY.EDU
ACCREDITED BY ACCREDITING
COMMISSION
OF CAREER
SCHOOLS
AND
COLLEGES
(ACCSC)
PUBLISHED FEBRUARY 1, 2023 – FEBRUARY 28, 2024
2
Welcome 4
Mission 4
Objective 4
State Approval Disclosure 4
The Spotlight™ Culture 4
Ownership 5
History 5
The Facility 5
Faculty and Staff 6
Becoming a Student 6
Entrance Requirements and Procedures 6
Comparing Cosmetology Programs 7
Transfer Students 7
Financial Aid 8
Basic Cosmetology Course 8
What to Expect 10
School Calendar 10
School Hours 10
Holidays 11
Closure Due to Inclement Weather 11
Daily Schedule 11
Program Start Dates 11
Special Events 12
Academic Standards and Policies 12
Dress Code 12
Attendance Policy 13
Tardiness 13
Attendance 13
Make-Up Work 13
Re-Enrollment 13
Program Schedule Change Policy 14
Grading Policy 14
Incomplete 14
Monthly Progress Report 14
Satisfactory Academic Progress Policy (SAP) 14
Evaluation Periods 15
Standard for Attendance 15
Maximum Timeframe 15
Standard for Grade Point Average 15
Determination of Progress Status 16
Warning 16
Probation 16
Re-establishment of Satisfactory Academic Progress 16
Interruptions, Course Incompletes, Withdrawals 16
Appeal Procedure 16
Transfer Hours 17
Requirements for Graduation 17
Leave of Absence Policy 18
Student Conduct 19
Non-Smoking Policy 19
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Safety
19
Professionalism
20
Daily Duties
20
Eating / Drinking
20
Telephones
20
Reception Desk
20
Client Services
21
Confidentiality Policy
21
Levels of Corrective Action
21
Verbal Warning
21
Written Warning
21
Suspension
21
Termination
21
Withdrawal
22
Student Complaint / Grievance Policy
22
Student Services
24
Housing
24
Student Advisement
24
Library/Resources
24
Career Placement Services
24
Student Benefits
24
Personal Services
24
Family Services
25
Voter's Registration Rights
25
Constitution Day
25
Career Coaching
25
Personal and Professional Development
25
Interview Training and Resume Development
25
Career Representatives
25
Drug Abuse Prevention Program
25
Costs
26
Tuition
26
Exceeding Your Contract
26
Books, Equipment, and Supplies
26
Other Costs
27
Tuition Discounts
27
Cancellation and Settlement Policy
27
Tuition Refund Policy
28
Return to Title IV Funds
29
Financial Aid Consumer Information
31
Disbursement
31
Compliance Statement
31
Student Records
31
Bankruptcy Disclosure
32
Addendum A: Student Kit Items
32
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Welcome
We’re pleased to welcome you to TONI&GUY Hairdressing Academy, the first step toward your new career in
one of the most exciting industries imaginable. Our Spotlight™ Culture helps us deliver outstanding
educational experiences and the same legendary excellence in hairdressing education upon which our
company has built a worldwide reputation. We are honored that you have chosen to start your career here,
and we look forward to helping you reach your goals as a professional hairdresser.
Sincerely,
Zak Mascolo
CEO
TONI&GUY USA, LLC
Mission
Use our passion for excellence to create very satisfied and loyal graduates, clients, and salon owners who
recommend family and friends to experience our outstanding education programs, services, and products.
Objective
The objective for the TONI&GUY Hairdressing Academy basic cosmetology course is to surpass the criteria
necessary for students to meet the state guidelines and pass the state exam required to obtain a cosmetology
license. TONI&GUY Hairdressing Academy reserves the right to modify its admissions and other policies as we
determine appropriate. Our cosmetology course is designed to impact standard, as well as current theory and
practical applications in a precise and exciting manner that will ultimately have significance in the salon
environment.
State Approval Disclosure
TONI&GUY Hairdressing Academy is private institution which is approved and regulated by the Texas
Department of Licensing and Regulation (TDLR) at:
P.O. Box 12157, Austin, Texas 76711.
Phone 512.454.4674/ Toll-Free (800) 803 -9202
Website: http://www.license.state.tx.us /Email: CS.Cosmetologists@license.state.tx.us
The Spotlight™ Culture
TONI&GUY Hairdressing Academy is committed to providing outstanding educational experiences for
individuals who want to pursue the field of cosmetology. To help deliver this commitment, we have created
the Spotlight Culture, a vibrant environment focused on our students. You experience the Spotlight Culture
from your first point of contact with us, through graduation and beyond. Our goal is to train you in the
technical and interpersonal skills that will help you reach your personal and professional goals.
During your time with us, we will place you in the Spotlight, ensuring that we offer you a solid foundation for
your career and an outstanding educational experience. You will see evidence of our Spotlight Culture in
many ways, big and small including:
• Instruction in TONI&GUY methodology and terminology
• On-going lessons in goal-setting and personal and professional development topics, including the
interpersonal and non-technical skills required for success as a professional
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• Interactive, hands-on classes taught in a supportive, dynamic environment
• Talented, seasoned professional instructors with years of experience behind the chair and in the classroom
• Modern facility
• Professional quality tools in your student kit
• Supporting education materials to supplement your State Board and basic cosmetology instruction
• Participation in our annual Student Catwalk Hair Show and the TONI&GUY Photographic Awards, both
excellent opportunities to display your talent and education
• Ample experience with clinic floor clients in a supportive, coaching environment
• Free haircuts and reduced chemical services for you and your immediate family members while you are
enrolled
• Continual enhancements to our programs based on your feedback
Ownership
This TONI&GUY Hairdressing Academy is located at 1921 Preston Road, Suite 2022, Plano, TX 75093 is owned by
TONI&GUY Hairdressing Academy, LP. TONI&GUY Hairdressing Academy located at 1921 Preston Road, Suite 2022,
Plano, TX 75093 is considered the main campus. TONI&GUY Hairdressing Academy, LP also owns the TONI&GUY
Hairdressing Academy located at 1185 S. Main Street, Keller, TX 76248, which is the Branch Campus.
History
More than four decades ago, the first TONI&GUY salon opened in suburban London. With a focus on continuous
education and a desire to elevate the industry, Bruno Mascolo and brothers Toni, Guy, and Anthony built the TONI&GUY
name into a globally respected brand. In 1990, the first TONI&GUY Hairdressing Academy opened, offering future
hairdressers an opportunity to study in an environment devoted to quality education and cutting-edge style.
Today the TONI&GUY network includes salons and academies stretching from Massachusetts to California. We look
forward to welcoming new students into our family as we continue to grow and enhance our programs while constantly
honoring our legacy and history of excellence and passion for this exciting industry.
The Facility
Welcome to TONI&GUY Hairdressing Academy, located in Plano, Texas, at 1921 Preston Road, Suite 2022,
Plano, TX 75093. Minutes from downtown Dallas, Plano is conveniently located near ample housing, dining,
entertainment, and recreation and is one of the fastest growing, most desirable areas in the Metroplex.
The facility occupies approximately 12,500 square feet of educational space that is designed to optimize
student learning. The space contains five separate educational classrooms and theory areas as well as a large
clinic floor featuring powder-coated steel stations and fixtures, ceramic porcelain floors, glass walls to both
classrooms and offices, and sound systems throughout. In addition, there are several flat screen televisions
in classrooms, labs to view educational videos and each student is provided with their own station and
lockable trolley/locker. As a student, you will attend morning theory classes each Tuesday through Friday in
our lecture theatre, which also hosts special events, including Advanced Education Hairdressing Courses
offered to licensed stylists from all over the world. Classrooms typically hold up to 20 students at any given
time.
The TONI&GUY Hairdressing Academy clinic floor looks and runs like a real salon, giving you a salon-like
experience while in school. The clinic area includes two dispensaries for shampoos, conditioners, styling
products, hair colours, and developers. You will also have the opportunity to learn valuable retail skills in our
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expansive retail area, featuring a full line of professional hair care products. For your comfort, we provide a
student break room, equipped with a refrigerator, soda machine, vending machines, microwaves, and a
coffee maker. The facility also offers men’s and women’s restrooms, including wheelchair accessible
restrooms, for student, staff, and client use. The facility offers ample parking in front of the building.
TONI&GUY Hairdressing Academy is handicapped equipped (wheelchair access).
Faculty and Staff
TONI&GUY Hairdressing Academy instructors are talented, seasoned hairdressing professionals with
remarkable experience. We choose instructors who love the profession and want to help us continue to raise
the standards of the industry. All of our team members are dedicated to providing outstanding educational
experiences to every student. The Academy team includes many full and part-time members who play an
integral role in the Spotlight Experience for our students, including the following:
CEO Zak Mascolo
President TONI&GUY USA Joshua Marzioli
Academy Director Joshua Villarreal
Admissions Director Daron Lee
Financial Aid Coordinator Nidia Ledezma
Education Director Ciera Heatherly
Becoming a Student
Entrance Requirements and Procedures
TONI&GUY Hairdressing Academy considers applications from students who are at least 17 years of age and
who have completed a high-school level education, supported by a high school diploma, HISET, GED, or
transcripts or other sworn or duly authenticated documents stating the school attended and the high-school
education level, and graduation date. Applicants will not be denied admission on the basis of race, sex, color,
ethnic origin, religion, age, religious preference, national origin, marital status, or disability.
All prospective students must complete a Pre-Admissions Questionnaire, interview, and tour of the facility
with our Admissions Director. This process allows you to understand our expectations of our students and
helps you better understand our program. The school is accepting applicants for admissions as regular
students once the following criteria has been met:
To complete the registration process, you must present a proof of a high-school level education as described
above, a United States federal or state issued photo identification, and a United States birth certificate or
social security card. We are not able to accept a social security card that indicates it is not valid for work in
the United States. Our policy is to confirm that every diploma or transcript is valid by checking the NCES
listing at www.nces.ed.gov for the validity of the high school.
If the high school diploma is from a foreign school (any institution outside of the U.S.), then you will need to
obtain the services of an officially recognized agency to perform a foreign credential evaluation service. This
evaluation of your high school diploma or transcript for the credential awarded and the U.S. equivalency is
required for admission approval. The evaluation must clearly identify the equivalency of your education to be
that of a U.S. high school diploma or greater for admission to the Academy. Acceptance of the foreign
credential is at the sole determination of the Academy. You should understand that you are responsible for
the evaluation fee and the translation fee, even if your diploma is determined by the Academy to not be
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sufficient or to not meet U.S. equivalency. TONI&GUY Hairdressing Academy does not offer any Visa services
or sponsor students and the Academy will not vouch for a student’s legal status in the United States. Your
enrollment date will be determined after we receive all required documents.
TONI&GUY Hairdressing Academy courses are taught in English; this academy does not offer ESL instruction.
Prospective students are required to visit the physical facilities of the school to discuss personal, educational
and occupational plans with school personnel before enrolling, attending class or signing enrollment
agreements. In addition, prospective students are encouraged to review this catalogue and School
Performance Fact Sheet which must be provided to you prior to signing an enrollment agreement.
Comparing Cosmetology Programs
TONI&GUY Hairdressing Academy is accredited by the Accrediting Commission of Career Schools and Colleges
(ACCSC).TONI&GUY Hairdressing Academy is also recognized by the United States Department of Education
(USDE) as an eligible institution to participate in the Federal PELL Grant Program, Federal Supplemental
Education Opportunity Grant and the William D. Ford Federal Direct Loan Program. Selected programs of
study at TONI&GUY Hairdressing Academy are approved by the Workforce Training and Education
Coordinating Boards State Approving Agency (WTECB/SAA) for enrollment of those eligible to receive
benefits under Title 38 and Title 10, USC.
Persons seeking to resolve problems or present complaints should first contact the immediate instructor in
charge. Requests for further action may be made to the Academy Director. You may obtain information on
comparable Cosmetology program lengths and tuition charges and address unresolved complaints by
contacting:
TEXAS DEPARTMENT OF LICENSING AND REGULATION
P.O. Box 12157, Austin, Texas 76711. Telephone 512.454.4674
http://www.license.state.tx.us/contact.htm
ACCREDITING COMMISSION OF CAREER SCHOOLS AND COLLEGES (ACCSC)
2101 Wilson Boulevard, Suite 302, Arlington, VA 22201
Telephone 703.247.4212 Website: http://www.accsc.org/
Transfer Students
NOTICE CONCERNING TRANSFERABILITY OF CREDITS AND CREDENTIALS EARNED AT OUR INSTITUTION
The transferability of credits you earn at TONI&GUY Hairdressing Academy is at the complete discretion of an
institution to which you may seek to transfer. Acceptance of the diploma you earn in Cosmetology is at the
complete discretion of the institution to which you may seek to transfer. If the credits or diploma that you
earn at this institution are not accepted at the institution to which you seek to transfer, you may be required
to repeat some or all of your coursework at that institution. For this reason you should make certain that
your attendance at this institution will meet your educational goals. This may include contacting an
institution to which you may seek to transfer after attending TONI&GUY Hairdressing Academy to determine
if your credits or diploma will transfer. TONI&GUY Hairdressing Academy does not have a transfer agreement
with any other academy.
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TONI&GUY Hairdressing Academy may accept up to 550 transfer hours from other accredited cosmetology
institutions on a case by case basis with the approval of the Academy Director. All Cosmetology transfer
students must attend a minimum of 450 hours at TONI&GUY Hairdressing Academy, to complete the
TONI&GUY culture and education program. If transferring from another TONI&GUY Hairdressing Academy, all
transfer hours will be accepted.
Credits will be evaluated in terms of the quality of the student’s work and the relationship of the subject
matter to the TONI&GUY Curriculum. Other factors to be evaluated will include the prior institution and/or
program approval/accreditation, the syllabus of the course, the grade achieved by the student, and the
length of time intervening.
Minimum Requirements:
▪ The Student must have earned at least a grade of “C”.
▪ The course must have been completed within the last 5 years.
▪ The course must have course content and units of measurement similar to those in the TONI&GUY
Hairdressing Academy program.
All transfer hours must be submitted at the time of enrollment and a Transfer Hours Form must be completed
and authorized by the Academy Director upon signing an enrollment agreement. The student will be charged
$16.57 per hour attended at TONI&GUY Hairdressing Academy. All transfer students will be required to
purchase a complete and current TONI&GUY Hairdressing Academy student kit.
Each course of study offered by TONI&GUY Hairdressing Academy is considered to be a single course;
therefore, students with an outstanding balance on their tuition account will not be able to receive their
transcripts until the account is paid in full.
Financial Aid
TONI&GUY Hairdressing Academy is accredited by the Accrediting Commission of Career Schools and Colleges
(ACCSC), making financial aid funds available to students who qualify. We participate in the Federal Pell Grant
Program and the Federal Direct Loan Programs. We offer various alternative loans to help you meet
educational costs. If you need more information regarding these programs or have questions about Financial
Aid, please contact the Financial Aid Coordinator. VA benefits are available to those who qualify.
Basic Cosmetology Course 1000 Clock Hours
Five (5) day schedule: (29 Weeks/7 months/ 35 hours per week)
TONI&GUY Hairdressing Academy offers a Basic Cosmetology program to individuals seeking licensure as
hairdressers. Our program produces qualified hairdressers invested in the concept of hair fashion. The Basic
Cosmetology course introduces and guides beginning students in the areas of modern haircutting, colouring,
and hairdressing. Our program teaches these techniques to help you meet the level of proficiency in
cosmetology required by the State. The program is designed to help prepare you to obtain the knowledge
and skills needed for an entry level position in the cosmetology field.
Our program is divided into five levels. Each level consists of at least one section. Some levels may have two
or three sections; each section lasts one month. You will begin the program in the Fundamentals
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course. After two months completing the Fundamentals courses, you progress to the Intermediate course on
the clinic floor. During the Fundamentals, theory and practical sessions entail all aspects of cosmetology, as
well as classic haircutting and colouring required by TONI&GUY. The Fundamentals focus on theory and
practice on mannequins and models. After successful completion of this component, you advance to the
Intermediate and Advanced levels where you receive an emphasis on practical applications with clients.
Graduating seniors also complete State Board applications to prepare for the Mock State Board Exam, which
includes written and practical portions. Passing the exam is a requisite to graduating from TONI&GUY
Hairdressing Academy as well as obtaining a Cosmetology License. Graduating Seniors and Salon Ready
students may receive certain privileges associated with this level, including client appointments taken at any
time of the school day.
Course Format
The curriculum for students enrolled in a cosmetology course shall consist of 1,000 clock hours of theory,
technical instruction and practical operations as mandated by the State. Theory and technical instruction
means instruction given by demonstration, lecture, classroom participation, and examination. Practical
operation shall mean actual performance by the student of a complete service on another person or
mannequin.
Course Levels:
▪ Fundamentals
Skills Learned: cutting methodology/terminology, handling cutting/styling tools, body position,
head sheets, shampooing, clipper cutting, fringe and cutting/styling eleven (11) classic cuts.
Colouring methodology/terminology, basic colour theory, professional colour product
knowledge, nine (9) TONI&GUY classic colouring techniques, perm, relaxer, up-do, clinic floor
operations.
▪ Intermediate
Skills Learned: match cut and colour to create “Total Concept Look”, personalizing techniques, ,
alternative styling, advanced coloring techniques, natural hairstyling, and begin taking haircut
only clients half day.
▪ Advanced
Skills Learned: fundamentals of state board procedures, salon business, portfolio building, resumes,
take cut and colour clients all day, avant garde and creative concepts, and advanced styling.
▪ State Board
Skills Learned: first half day review state board procedures, second half take cut and colour
clients, and must pass mock state board.
▪ Salon Professional
Skills Learned: photo shoots, and take cut and colour clients all day, and local salon tours.
Teaching/Instruction Methods Used
The cosmetology course is taught using the following methods: discussion, Q&A, demonstration, group
study/ group projects, interactive lecture, student/ group presentations, educational games, lab, salon
activities, and hands on lessons.
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TONI&GUY Hairdressing Academy courses are taught in English.
What to Expect
The Texas Department of Licensing and Regulations (TDLR) requires the following course completion for
admission to the State Board Examination for the Cosmetology Course:
The cosmetology operator curricula consist of 1,000 clock hours or equivalent credit hours, as follows:
Theory and related practice: anatomy and physiology; diseases and disorders of the skin, scalp, hair and nails;
chemistry (haircoloring, chemical waving, and relaxing); bacteriology, sterilization and sanitation, health, safety,
first aid, laws and rules; tools and equipment; hair care and related theory; business skills and establishment
management; skin care and related theory; hair removal; nail care and related theory; electricity; haircutting;
hairstyling; hair and scalp treatments, scalp massage; hairweaving, extensions; chemical textures and
applications; face and neck massage and treatments; facial hair removal; manicuring; waxing and removing
body hair; customer service and professional ethics; makeup; pedicuring; artificial nails. 700 hours.
The standards for the operator curriculum must include Specialty Practice and related theory: eyelash semi-
permanent extensions; advanced hair care and advanced chemical services; and related practices. 300 hours.
All students shall have completed the specified minimum required hours and operations upon completion of
the one thousand (1000) hour course. When warranted, additional hours may be utilized to correct individual
student deficiencies. Students will also acquire retail sales techniques which will prepare the student for a
salon environment.
All students shall have completed the specified minimum required hours and operations upon completion of
the one thousand (1000) hour course. When warranted, additional hours may be utilized to correct individual
student deficiencies. Students will also acquire retail sales techniques which will prepare the student for a
salon environment.
School Calendar
Five (5) Day School Hours
In order to excel in the Basic Cosmetology Program, you will need to attend all scheduled classes. Attendance
is mandatory for all students. Class hours are Tuesday through Saturday, 8:30 a.m. – 4:00 p.m. and Theory
class runs Tuesday through Saturday from 8:30 a.m. to 9:30 a.m. Students are responsible to clock
themselves in and out. Generally, time clock adjustments will only be made in the circumstance of a time
clock failure or any other extenuating circumstances that may arise, as approved by the academy Director at
their sole discretion. The required arrival time is 8:00 a.m., in order to be prepared for class by 8:30 a. m.
You are considered tardy at 8:31 a.m. The Academy administration may adjust program hours and days to
allow for holidays or other events warranting schedule adjustment. Students shall be informed of any
schedule adjustments by written notice prior to any changes.
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Holidays
TONI&GUY Hairdressing Academy observes the following holidays:
• New Year’s Day
• Martin Luther King Jr. (MLK) Day
• Memorial Day
• Fourth of July
• Labor Day
• Thanksgiving Day
• Winter Break
Any student who is absent the day before or after a designated holiday or break may be suspended. The
Academy administration will announce, in advance, any changes in the schedule for Thanksgiving or Winter
Break. The holiday season is always a very busy time in the hairdressing industry. To help you make a smooth
transition into a career as a professional hairdresser, we maintain a rigorous schedule throughout the
holidays. To help you adapt to the demands of the industry.
Closure Due to Inclement Weather
The Academy follows the inclement weather closings announced for the local Independent School District.
The Academy will close any time the district closes due to bad weather. Students should always use good
judgment when traveling in inclement weather.
Five (5) Day Schedule
8: 00 – 8:30 a.m. Clock in and prepare for class. Show up in professional dress with proper uniform.
Apply make-up before arriving at school and be sure that your hair is groomed. When
you clock in at 8:00 a.m., prepare your station and tools for clients. Clock in and be
seated in the designated room. Roll call begins at 8:30 a.m. Class begins promptly at
8:30 a.m. You will be considered tardy at 8:31 a.m.
9:30 a.m. Intermediate and Advanced students go directly to their designated class space or
stations on the clinic floor and begin their assignments and lessons.
LUNCH BREAK Every student is required to take a 30 minute lunch break, as scheduled by the
Academy Administration. If you are servicing a client past your regular lunch time,
you are required to notify your instructor and the front desk to reschedule your
lunch break.
3:45 – 4:00 p.m. Sanitize and clean your station. Complete your assigned duty as requested prior to
leaving. All students must clock out by 4:00 p.m. unless servicing a client.
Program Start Dates
A new Basic Cosmetology course begins the first Tuesday or second Tuesday of each month. The maximum
enrollment per class is twenty (20) students. TONI&GUY Hairdressing Academy reserves the right to add or
delete any course dates in a calendar year. Prior to beginning class, you will be required to sign an enrollment
contract and attend a mandatory New Student Orientation. As you progress through the program you will
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also attend orientation at the beginning of each new level of the program to help you understand what to
expect at each level.
Special Events
Each year, TONI&GUY Hairdressing Academy students may participate in our Special Events. You may receive
field trip hours for your participation only if you meet the following requirements:
a) Participation throughout the event
b) Academy attendance the day before the event
c) Academy attendance the day after the event
Other special events such as the TONI&GUY Photographic Awards require you to meet the same conditions in
order to earn field trip hours.
Academic Standards and Policies
Dress Code
The TONI&GUY Hairdressing Academy dress code helps us set a standard of excellence for our students and
gives our clinic floor a degree of professionalism that appeals to our clinic floor clients. When selecting your
school wardrobe, remember that your dress should always convey a sense of professionalism. The wardrobe
items you choose must always meet the following dress code guidelines:
• Tuesday through Saturday all black dress is required
• All clothing must be plain: no patterns, logos, emblems, stripes, plaids, excessive holes, or writing
may appear on the clothing, other than a TONI&GUY emblem.
• T-shirts must be solid black or TONI&GUY t-shirt, t-shirts must be clean and professional.
• You may wear an approved apron over your clothing at all times on the clinic floor.
• Shoes may be any color but must have a closed toe, closed heel, cleaned, and polished. Sandals,
clogs, crocs, and workout shoes are not permitted. Tennis shoes worn must be new, and clean.
Wear comfortable shoes as you will be on your feet all day.
• Socks, pantyhose, leggings, or tights, must be worn at all times in the color black. Leggings, tights,
and hose must be in dress code (correct color).
• Armpits and chest must be covered at all times.
• No bare stomachs. If top rises when arms are lifted and reveals bare flesh, the top is too short.
• Slippers, house shoes, sweat pants, low cut blouses, men’s undershirts, colored undershirts, tank
tops, shorts, lingerie, see-through fabrics, and bare feet are not permitted.
• If you choose to wear skirts with a hemline above the knee, you must wear solid leggings
underneath.
• Undergarments must be nude or black. Colored undergarments which are visible through clothes will
not be permitted.
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• Undergarment lines and body suit lines should not be visible through clothing. Slips must be worn
when fabric is sheer.
• Bandannas wrapped on head are not permitted.
• Any student who returns to practice for the State Board must be in proper dress code for that day.
• After passing the mock state board exam and entering salon professional a modified dress code may be
allowed to include white, black and gray.
Attendance Policy
Tardiness
You are expected to clock in each day by 8:30 a.m. You are tardy at 8:31 a.m. Class begins each morning,
Tuesday through Saturday at 8:30. Your attendance at Theory is a state requirement. Attending class on time as
scheduled helps you demonstrate your commitment to the program and keeps you in good standing at the
Academy.
Attendance
You must maintain a 90% attendance rate during the program at all times to ensure completion of program
within the scheduled length. If you do not maintain a 90% attendance rate and require further instruction to
satisfy graduation requirements you will accrue over contract fees. TONI&GUY Hairdressing Academy does
not have an excused absence policy. This strict attendance policy will help you prepare for the demanding
schedule you will face as a hairdressing professional. The Administration will take corrective action against
any student who does not maintain 90% or higher attendance. Students who receive corrective action for
attendance must make immediate corrections and maintain the expected level of attendance and
punctuality.
Make-Up Work
Absences are not excused for any reason. TONI&GUY Hairdressing Academy will however allow for students
to take a make-up test one time only if the following requirements are met:
• If the retaken test falls within the same payment period as the missed or failed test. Once the
payment period is closed the test will no longer be eligible for make-up. (Payment periods are 450
and 900 actual hours.)
• All make-up tests must be scheduled with an instructor within two weeks of its original date. It is the
responsibility of the student to schedule the make-up test. Students who miss the scheduled make-
up test will no longer have the opportunity for a make-up test.
• Make-up tests will only be administered once, with the highest grade awarded being 80%.
Re-Enrollment
If you withdraw from TONI&GUY Hairdressing Academy in good standing and wish to return, you shall
contact the Director. Re-enrollments are reviewed on a case by case basis and are subject to availability. If
you are accepted for re-enrollment, you must sign a new contract, pay a nonrefundable re-enrollment fee,
and settle all outstanding tuition balances. Students who are approved to re-enroll will re-enter in the same
progress status as when they left, including grade point average, and attendance rate. A student who
receives a grade of incomplete and who is approved to re-enroll in the program may complete the
incomplete subjects. As incomplete subjects are completed, the grade point average will improve.
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Grading Policy
TONI&GUY Hairdressing Academy gives grades for written work, exams, and the Mock State Board exam,
weighted evenly. We use the following grading scale to evaluate performance:
100% - 94% Exemplary Performance
93% - 87% Very Good Performance
86% - 80% Satisfactory Performance
79% and Below Not Passing
Incomplete
TONI&GUY Hairdressing Academy will assign a grade of Incomplete (I) to a student who withdraws but who is
not entitled to a refund, if the student:
1. Requests the grade at the time of withdrawal; and
2. Withdraws for an appropriate reason unrelated to the student’s academic status.
3. Pays any balance due to the school in full.
A student who receives a grade of incomplete may be eligible to re-enroll in the program during the forty-
eight (48) month period following the date of withdrawal provided that the original balance to the school has
been paid in full. All re-enrollments are subject to availability and must be approved by the Academy
Director.
Monthly Progress Report
All students enrolled in the cosmetology program will receive a progress report on the first Friday of each
calendar month to review their current status in attendance and grade point average. If absent on the day
the progress reports are to be received, it is the responsibility of the student to request their monthly
progress report from the Academy Director.
Satisfactory Academic Progress Policy (SAP)
TONI&GUY Hairdressing Academy generally requires a higher standard of attendance and GPA than our
accreditor, the state or the Department of Education. As a student of TONI&GUY Hairdressing Academy, you
must meet consistent and reasonable standards of satisfactory academic progress, including a grade point
standard and an attendance standard. This policy applies to all students enrolled in our diploma program and
is evaluated in actual hours.
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It is printed in the catalog to ensure that all students receive a copy prior to enrollment. The policy complies
with the guidelines established by the Accrediting Commission of Career Schools and Colleges (ACCSC) and the
federal regulations established by the United States Department of Education. TONI&GUY Hairdressing
Academy academic year is defined as 900 hours.
Evaluation Periods
Students are evaluated for Satisfactory Academic Progress as follows:
Cosmetology
450 and 900 clocked (actual) hours
*Transfer Students- Midpoint of the contracted hours or the established evaluation periods, whichever comes
first.
Evaluations will determine if the student has met the minimum requirements for satisfactory academic
progress. The frequency of evaluations ensures that students have had at least one evaluation by midpoint in
the course.
Standard for Attendance
Students are required to attend a minimum of 80% of the hours possible based on the applicable attendance
schedule in order to be considered maintaining Satisfactory Attendance Progress. Evaluations are conducted
at the end of each evaluation period to determine if the student has met the minimum requirements. If the
student falls below the 80% at the time of evaluation the student will be placed on a SAP warning. At the end
of the SAP warning if the student has failed to reach an 80% attendance rate the student may be terminated
from the program. However if the student has made significant advancement with the Academy’s standard of
80% and the Academy Director can reasonably determine that the 80% standard can be achieved, the student
may then be placed on a probation status after an appeal by the student has been approved allowing the
student to continue in the program until the next evaluation period.
Maximum Time Frame
The maximum time (which does not exceed 125% of the course length) allowed for students to complete each
course at Satisfactory Academic Progress. A student who completes the program with an 80% attendance rate
would have completed within 125% of the program length.
Course Maximum Time Allowed
Cosmetology (Full time, 35 hrs/wk) - 1000 Hours 36 Weeks
Transfer hours from another institution that are accepted up to 550 hours toward your program are counted
as actual hours for the purpose of determining when the allowable maximum timeframe has been exhausted.
Standard for Grade Point Average
Students must maintain a minimum of an 80% grade point average to graduate from the program and in order
to be considered maintaining Satisfactory Academic Progress. Evaluations are conducted at the end of each
evaluation period to determine if the student has met the minimum requirements. If the student falls below
the 80% at the time of evaluation the student will be placed on a SAP warning. At the end of the SAP warning
if the student has failed to reach an 80% grade point average the student may be terminated from the program.
However if the student has made significant advancement with the Academy’s standard of 80% and the
Academy Director can reasonably determine that the 80% grade point average can be achieved, the student
may then be placed on a probation status after an appeal by the student has been approved allowing the
student to continue in the program until the next evaluation period.
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Numerical grades are considered according to the following scale:
94 - 100 EXCELLENT
87 - 93 VERY GOOD
86 - 80 SATISFACTORY
79 and BELOW UNSATISFACTORY
Determination of Progress Status
Students meeting the minimum requirements for academics and attendance at the evaluation point are
considered to be making Satisfactory Academic Progress until the next scheduled evaluation. Students deemed
not maintaining Satisfactory Academic Progress may have their Title IV Funding interrupted, unless the student
is on warning or has prevailed upon appeal resulting in a status of probation.
Warning
Students who fail to meet minimum requirements for attendance or academic progress are placed on warning
and considered to be making Satisfactory Academic Progress while during the warning period. The student will
be advised in writing on the actions required to attain Satisfactory Academic Progress by the next evaluation.
If at the end of the warning period, the student has still not met both the attendance and academic
requirements, the student may be terminated from the program or placed on probation and, if applicable,
students may be deemed ineligible to receive Title IV funds.
Probation
Students who fail to meet minimum requirements for attendance or academic progress after the warning
period may be placed on probation and considered to be making Satisfactory Academic Progress while during
the probationary period, if the student appeals the decision, and prevails upon appeal. Additionally, only
students who have the ability to meet the Satisfactory Academic Progress Policy standards by the end of the
evaluation period may be placed on probation. The student will be advised in writing of the actions required to
attain Satisfactory Academic Progress by the next evaluation. If at the end of the probationary period, the
student has still not met both the attendance and academic requirements required for Satisfactory Academic
Progress, the student will be determined as NOT making Satisfactory Academic Progress and the student will
be terminated from the program.
Re-Establishment Of Satisfactory Academic Progress
Students may re-establish Satisfactory Academic Progress and Title IV aid, as applicable, by meeting minimum
attendance and academic requirements by the end of the warning or probationary period.
Interruptions, Course Incompletes, Withdrawals
If enrollment is temporarily interrupted for a Leave of Absence, the student will return to school in the same
progress status as prior to the leave of absence. Hours elapsed during a leave of absence will extend the
student’s contract period and maximum time frame by the same number of days taken in the leave of absence
and will not be included in the student's cumulative attendance percentage calculation. Students who
withdraw prior to completion of the course and wish to re-enroll will return in the same Satisfactory Academic
Progress status as at the time of withdrawal.
Appeal Procedure
If a student is determined to not be making Satisfactory Academic Progress, the student may appeal the
determination. Reasons for which students may appeal a negative progress determination include death of a
relative, an injury or illness of the student, or any other allowable special or mitigating circumstance. The
student must submit a written appeal to the school on the designated form describing why they failed to
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meet Satisfactory Academic Progress standards, along with supporting documentation of the reasons why the
determination should be reversed. This information should include what has changed about the student’s
situation that will allow them to achieve Satisfactory Academic Progress by the next evaluation point. Appeal
documents will be reviewed and a decision will be made and reported to the student within 30 calendar days.
The appeal and decision documents will be retained in the student file. If the student prevails upon appeal, the
Satisfactory Academic Progress determination will be reversed and federal financial aid will be reinstated, if
applicable.
Transfer Hours
With regard to Satisfactory Academic Progress, a student’s transfer hours will be counted as actual hours for
the purpose of determining when the allowable maximum time frame has been exhausted.
Requirements for Graduation
TONI&GUY Hairdressing Academy has set minimum standards for completion of the program. In order to
graduate you must meet the following requirements:
1. Satisfy all state requirements, consisting of:
a. Completion of required state hours.
b. Completion of exams and course requirements.
c. Passing the Mock State Board for Basic Cosmetology. You may re-take this test if you do not
pass the first attempt.
2. Fulfill practical operations required by the Academy and the state.
3. Comply with all policies in the Catalogue.
4. Complete the program while maintaining Satisfactory Academic Progress with in each evaluation
period.
5. Make arrangements to pay all tuition and fees to the Academy before graduation day. Final payment
must be made in the form of a cashier’s check, money order, or credit card. (Personal checks are not
accepted.)
6. Complete a Financial Aid Exit Interview: If you received financial aid funds, you must complete this
interview. You are required to report your most current address and telephone number, as well as
the name, telephone number, and address of your employer (if employed).
7. Complete the Graduation Checklist: Obtain the necessary staff / faculty member signatures, and file
the checklist with the School Administration.
8. Turn in all keys and Academy property. You will be charged a fee for each key that is not returned to
the Academy. This charge must be paid prior to receiving your diploma.
Upon your satisfaction of the above criteria, we will issue a diploma to you and you will be recognized as a
graduate of TONI&GUY Hairdressing Academy. We will report your graduation to the Texas Department of
Licensing and Regulation (TDLR) at which time you can then contact TDLR to request a state board exam date.
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Once you successfully complete the course, pass the board exam, and receive a license from the state, you
are qualified to become a Cosmetologist.
Leave of Absence Policy
You may request a Leave of Absence (LOA) for a minimum of five (5) calendar days and a maximum of sixty
(60) calendar days. The LOA together with any additional leaves of absence must not exceed a total of 60
calendar days in any 12-month period. An LOA will only be approved for medical circumstances or the death
of a family member.
You must comply with the Leave of Absence Policy when requesting an LOA from the Academy Director.
Approval of an LOA is not guaranteed.
Requesting a Leave of Absence
All LOA requests must be submitted in writing on the required LOA Form in advance to the Academy Director
with the reason for requested leave as well as an exact date of return to the program. LOA request forms are
to be signed by student at the time of the request. If an unforeseen circumstance prevents you from
requesting the LOA in advance, the Academy may still approve the LOA, however you must provide the
Academy with the signed LOA request as soon as is reasonably possible. The start date of an LOA for an
unforeseen circumstance – if approved – will be the 1
st
day the student was unable to attend due to the
unforeseen circumstance.
All LOA requests must be accompanied by supporting documentation which meets Academy approval at our
sole discretion. For LOA requests due to a medical circumstance we require documentation from a doctor at
the time of the LOA request, as well as written confirmation from a doctor that you are able to return and
resume your program at the Academy prior to your return from an LOA. For LOA requests due to the illness
of a family member supporting documentation pertaining to the situation will be required. For LOA requests
due to the death of a family member, we require an obituary or funeral service program. For LOA requests
due to severe circumstances such as safety issues, natural disasters, etc. supporting documentation
pertaining to the incident will be required. Vacations, personal days, financial hardships, etc. will not be
approved for an LOA.
Approved Leaves of Absence
If the LOA request is approved, the student will return to school in the same progress status with regard to
grade point average and attendance rate as prior to the LOA and will not be assessed any additional
institutional charges as a result of the LOA. An approved LOA will extend the student’s contract period and
maximum time frame by the same number of days taken in the leave of absence. Any scheduled hours
during the approved LOA timeframe will not be included in the student's cumulative attendance percentage
calculation. An approved LOA will be documented on the signed LOA Request Form which will be signed by
the student and the school, and which will become an addendum to the enrollment agreement. A student
who is granted an LOA that meets these criteria is not considered to have withdrawn, and no refund
calculation is required at that time.
You must return by the specified return date on the LOA Request Form.
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Extensions to Leaves of Absence
An extension (adding time/ days) to an approved LOA may be requested for approval; however extended
LOAs may not exceed the total calendar days allowed in this Leave of Absence Policy. Documentation
supporting the reason for the extension must be provided, and approval of the extension is not guaranteed. If
an extension is denied you must return by the specified return date on the LOA Request Form or be
considered withdrawn from the program.
Failure to Return from an Approved Leave of Absence
A student that takes an unapproved leave or fails to return from the LOA by the specified return date will be
withdrawn from the program. The withdrawal process will begin on the date of determination, which is the
earlier of the day the student fails to return from the LOA or the date the student notifies the Academy they
will not be returning. The effective date of the withdrawal will be the last date of recorded attendance, with
the following consequences:
a. If you are entitled to a refund, the Academy will pay you within thirty (14) days of the date of
determination as described above. Any refund due is based on your withdrawal effective date.
b. If you received any federal student grants and / or loans, the extent of any unearned grant or loan
funds that either you and/or the Academy must return to the federal student aid programs and
lenders will be determined using the withdrawal effective date.
c. If you received any federal student loans, your six month “grace” period will be deemed to begin the
first day of the approved LOA period, and all the time in the “leave” period will count against the six
month grace period.
Student Conduct
We want all of our students to be successful and to have an outstanding educational experience. To meet
these goals, we have established a set of guidelines for student conduct. Failure to abide by these guidelines
could cause disruption to the learning environment or negatively impact the educational experience for you
and other students. Proper student conduct keeps our unique Spotlight Culture strong and helps you build a
foundation for success. Students are not employees and will not be paid for providing services to the public,
which is part of the course curriculum. TONI&GUY Hairdressing Academy complies with all local, state, and
federal laws that apply. We may take corrective action against students who violate the policies listed within
this catalogue, who interfere with another student’s work, or who exhibit disruptive behavior.
Non-Smoking Policy
We provide a smoke-free environment for all students, staff, and clients this includes all tobacco products
and vaping products. Students, staff, and clients may not use any tobacco products inside the school at any
time this includes vaping products as well. Violation of this policy could lead to termination from the school.
Students may not congregate or loiter in front of the school or in front of or near surrounding businesses at
any time.
Safety
In an effort to provide a safe environment for all of our students and staff, we have established the following
safety guidelines:
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• Walk through the school at all times. Running can lead to slips and falls.
• Keep aisles and work areas free from clutter and obstruction.
• Seek assistance from another person when lifting heavy items: do not lift alone.
• Immediately report any incident that results in an injury.
• Report anything that could cause an injury or place someone in a dangerous situation, such as chipped
glass, broken equipment, sharp or rough edges, electrical problems, or water seepage or spills.
• Report any situation which may be suspicious or out of the ordinary.
• Use the fire escape routes in case of fire. Each classroom or area of the building has a designated escape
route that must be followed in case of fire. These routes are posted throughout the building. Please inspect
each area for the fire escape plan, as you will be working in various areas of the Academy.
Professionalism
We are focused on graduating professional hairdressers, thus we work hard to maintain the highest
standards of professionalism throughout the building. Gossiping and engaging in inappropriate topics of
conversation have no place in our professional environment. You should work to consistently maintain a
professional demeanor with faculty, staff, fellow students, and clients. Keep conversations with clients
positive and avoid sensitive topics such as religion, personal business, or gossip. Use of vulgar or profane
language is not permitted. Treat your clients, instructors, fellow students, and administration with respect at
all times.
Daily Duties
Per state regulations, the break room, classrooms, and clinic floor (shampoo area, dryer area, styling stations,
etc.) should be properly maintained. All students will be assigned daily duties which will help prepare
students for the daily duties required of them in a salon environment. When performing your daily duties,
please be thorough and take pride in your work. Your duty should be completed thoroughly before you clock
out. Before you leave each day, clean and sanitize your styling station and mirror. Remove all personal
belongings from the Academy. TONI&GUY Hairdressing Academy cannot be held responsible for lost,
damaged, or stolen items that remain in the building after hours. We provide you access to a locked trolley
which may be used for storing items. Bear in mind that the safest place for your belongings is with you.
Eating / Drinking
Eating and drinking are not permitted on the clinic floor. You may enjoy refreshments and meals in one of our
Student Break rooms.
Telephones
Cell phones and mobile communication devices are permitted in the building but are to only be used for
education purposes while clocked in. Students must ask the instructor for permission before use while
clocked in. Cell phone use will be allowed in the break room only if the student is off the clock. No phone
calls or text messaging may be conducted on the clinic floor or in the classroom. Emergency phone messages
may be routed to the Reception Desk.
Reception Desk
The heart of our clinic floor operations lies at the reception desk. Our receptionists work very hard to keep
the clinic floor running smoothly. Please help them provide Spotlight Service to our clinic floor clients by
allowing them space to work. Students are not permitted behind the receptionist desk at any time. You will
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need to work in the reception area when you greet your clients and when assisting them in making product
purchases and checking out. At all other times, you should stay out of the reception area.
Client Services
In order to build proficiency with the new skills and techniques you will be learning in class, you will need to
perform practical applications on clients. Our clients expect and deserve your best Spotlight Service. Greet
every client in a timely manner and deliver outstanding Spotlight Service until you have assisted them with
checking-out. Refusing service to a client or trading tickets with another student will result in corrective
action, up to and including termination. When you finish every client service, an instructor should sign off
before you take the client ticket to the front desk.
Confidentiality Policy
As your contract is made solely between you and TONI&GUY Hairdressing Academy, the information and
details of the transaction are not to be shared with other parties. Additionally, any and all student
advisement or conversation between any student and the administration is confidential and private. Do not
discuss your contract or interaction with other parties among fellow students. Violation of this policy may
lead to corrective action, up to and including termination.
Levels of Corrective Action
You will be thoroughly informed of our expectations of you as a student during your New Student
Orientation. Your commitment to upholding the standards of conduct set forth by the Academy helps us
maintain the Spotlight Culture at the Academy and ensures that every student has a positive educational
experience. Should your conduct, attendance, or academic performance require attention, the Academy
Administration may intervene with corrective action.
The levels of corrective action could include the following:
Verbal Warning
When a student violates Academy policies, the student will be verbally informed of the violation that he/she
committed. The verbal warning acknowledges the potential consequences for failure to correct the behavior.
Written Warning
Students who violate Academy policies will be issued a Written Warning which is to be signed by the student.
The Written Warning acknowledges the consequences for failure to correct the behavior addressed in the
Verbal Warning, which may be suspension and/or termination.
Suspension
Students who violate Academy policies may be immediately suspended or withdrawn from TONI&GUY
Hairdressing Academy. Out-of-school suspension may last for a period of not less than one (1) day but no
longer than (30) thirty days.
Termination
The TONI&GUY Hairdressing Academy will terminate students who no longer clock hours due to voluntary
withdrawal by the student. You will also be terminated by the Academy for any one or more of the following
actions:
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1. Possession or obvious use of drugs and / or alcohol during Academy hours, including being under the
influence after breaks.
2. Smoking or Vaping inside school premises.
3. Bringing firearms or weapons onto campus grounds.
4. Any act of bullying, violence or verbal/physical abuse to other students, instructors, administrators, or
clients.
5. Refusal to provide assigned client services.
6. Disruptive behavior.
7. Refusal to wear assigned apparel, use assigned equipment, or perform assigned tasks.
8. Stealing from the Academy, a client, a member of the faculty or staff, or a fellow student.
9. Clocking in or out for another student.
10. Leaving the Academy premises while clocked in.
11. Failure to pay tuition as outlined in your contract.
12. Unsatisfactory attendance preceded by verbal warning, written warning, and / or suspension.
13. Failure to maintain an 80% grade point average or better.
14. Failure to maintain a minimum 80% attendance rate.
15. Misrepresentation of personal information on contracts or documents.
16. Violation of school policies as outlined in this catalogue or any written supplemental notices provided
to you.
17. Violation of state regulations applicable to students.
18. Failure to correct behavior as outlined in terms of written warning.
19. Discussing confidential information with other parties (i.e., contract details, disciplinary action, private
administration advisement sessions.)
20. Any act of vandalism to school property.
Withdrawal
You may voluntarily withdraw from the Academy by providing written notice of your intent to withdraw, as of
a particular date, to the Director of the Academy. If you do not provide such notice, the date of
determination of your withdrawal is fourteen (14) calendar days from the last date attended, unless you have
received an approved leave of absence. To officially withdraw from TONI&GUY Hairdressing Academy, you
must initiate the process with the Administration. The tuition refund policy will apply to withdrawn students.
Student Complaint / Grievance Policy
We value your feedback about ways that we can continue to improve the education experience for you and
your fellow students. We conduct monthly student evaluations in which we request your feedback about
your experiences at the Academy.
If you have a complaint that you feel needs more attention, please follow the policy as outlined below.
A student or any member of the public may file a complaint about this institution with the Texas Department
of Licensing and Regulation by calling TOLL FREE (800) 803 -9202.
Purpose of the Student Grievance Policy
The purpose of the student grievance policy is to provide a way for resolving student grievances of an
academic nature.
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General Guidance
The general grievance procedure as described below is for Academic Grievances. Academic Grievances
include those based on items such as classroom procedures, complaints of unfair treatment by an instructor,
complaints of unfair grades given by an instructor, absence and tardiness practices, course requirements that
differ substantially from those set forth in the syllabus, and the right to participate in certain activities.
SPECIAL NOTE:
Any grievance involving a complaint of discrimination or sexual harassment should be directed to the
Academy Director or the Director of Operations at customerservice@toniguy.com. The student may select his or
her preferred contact based on the nature of his or her complaint, and those involved.
Academic Grievance Procedure
The following procedure is to be used to resolve an Academic Grievance. Generally speaking, once this
process has begun, students should follow the procedure and not omit steps in the procedure. However, in
extenuating circumstances, students may bring their grievance directly to the attention of the Academy
Director or Director of Operations. At any point in the procedure below, TONI&GUY may require a written
statement of complaint in order to proceed.
1. The Offending Person – the student should first make contact with the offending person to resolve their
differences within five school days.
2. The Instructor – if the complaint is not resolved in the informal conference with the offending person, the
student may then discuss the matter with their instructor. The instructor may schedule a conference with
the student and the other involved parties, or the instructor may bring the issue to the attention of the
Education Director.
3. The Education Director or Academy Director – if the grievance is not resolved by the instructor, the
student may request a meeting with the Education Director or Academy Director.
4. The Director of Operations – if the grievance is not resolved by the steps above, the student may request a
meeting with the Director of Operations by emailing customerservice@toniguy.com.
Schools accredited by the Accrediting Commission of Career Schools and Colleges of Technology (ACCSC) must
have a procedure and operational plan for handling student complaints. If a student does not feel that the
school has adequately addressed a complaint or concern, the student may consider contacting the Accrediting
Commission. All complaints considered by the Commission must be in written form, with permission from the
complainant(s) for the Commission to forward a copy of the complaint to the school for a response. The
complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the
Commission. Please direct all inquiries to:
ACCREDITING COMMISSION OF CAREER SCHOOLS AND COLLEGES (ACCSC)
2101 Wilson Blvd., Suite 302, Arlington, VA 22201, Telephone (703) 247-4212
http://www.accsc.org/
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A copy of the Commission’s Complaint Form is available at the school and may be obtained by contacting the
Academy Director. Records of complaints and their resolution, as applicable, are retained by the school in
accordance with the school’s record retention policy.
Student Services
As part of our Spotlight Culture, we provide a range of student services to support you in your education and
to benefit you during your coursework.
Housing
TONI&GUY Hairdressing Academy does not provide on-campus housing and is not obligated to provide
housing; however, we may assist you with a list of local housing communities.
Student Advisement
Our administrators maintain an Open Door policy. Student Services and advisement are generally overseen
by the Academy Director, but several other departments or individuals may be involved including but not
limited to Admissions and Financial Aid. You are always welcome and encouraged to seek out the advice of
the school administrators. We want to support you in your program and in reaching your educational goals.
Where possible, we will assist you with issues that relate to your success in the program. TONI&GUY
Hairdressing Academy does not provide psychological assessment or counseling to students in any manner or
capacity. If you are in need of advice on personal issues, faculty or administrators may refer you to a licensed
counselor. In such cases, we will provide you with a list of counselors published by the local school district to
help you seek out the professional of your choice. The Resource Directory we provide is for informational
purposes and serves only as a guide to you. We do not endorse, sponsor, or promote any of the
resources/facilities provided.
Library/Resources
The bulk of academic material required for each course is covered during regular theory hours. We also
maintain library resources to enhance your education. These resources consist primarily of teaching DVDs,
trade magazines, specialty books, and may include online web-based information. You may review the
resources available at designated areas in the school, upon request.
Career Placement Services
TONI&GUY Hairdressing Academy does not guarantee placement to any student. However, limited job
placement assistance is provided to graduates at no additional charge. Upon graduation, the student’s name
is recorded in a placement register for the follow-up process. Results from the State Board of Cosmetology
license examination are recorded as passed or failed. Students that failed the exam are encouraged to return
to TONI&GUY Hairdressing Academy for assistance and guidance for subsequent attempts to pass the exam.
Placement assistance is provided by reviewing the listings of salons seeking employees, their job
requirements, salary, and other pertinent information.
Student Benefits
Personal Services
We offer free hair cuts and a reduced cost for chemical services while you are enrolled at the Academy. You
may receive services only upon approval from the Education Director. We service clients before we approve
any student services. You are required to pay product costs which will be collected the same day the service
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is performed. Technical services require a minimal fee to cover the cost of the chemicals used. Refusal to
make payment on the day services are performed will result in revocation of this privilege.
Family Services
Haircutting services for immediate family members (spouse, children, parents, sibling, and grandparents) are
available at no charge (chemical services require a minimal fee) as long as you perform the services for your
family members. All other family members are charged the regular price for all services.
Voter’s Registration Rights
As per the Department of Education’s requirements, TONI&GUY Hairdressing Academy encourages students
to register to vote. The following website provides voter registration instructions –
http://www.sos.state.tx.us/elections/voter/reqvr.shtml. This webpage contains information on voter
registration requirements, how to become a registered voter, and application submission deadlines.
Constitution Day – September 17th
As per the Department of Education’s requirements, TONI&GUY Hairdressing Academy provides a class to all
students about the United States Constitution. All students are required to addend this class.
Career Coaching
TONI&GUY Hairdressing Academy will spend significant time preparing you for a career as a successful
hairdresser, but we do not guarantee employment. To help prepare you for success in the hairdressing
industry, we provide the following services:
Personal and Professional Development
Our curriculum includes a focus on the non-technical skills required for you to excel in the industry. You will
receive training and information to help you develop the habits, attitudes, and beliefs that will help you reach
your career goals after you leave the Academy. This material will also provide helpful information about the
industry including knowing your job options, comparing salons, interviewing salons, choosing the best
position, and more.
Interview Training and Resume Development
We may assist you and provide recommendations for preparing your professional resume and offer interview
training as part of our curriculum.
Career Representatives
The Academy cannot and does not guarantee employment to any student, but the Academy’s Student
Services Office will endeavor to identify employment opportunities and place students in employment
positions. We encourage students to seek employment in the industry with the salons and companies of their
choice and local salon representatives are invited to speak with students regarding employment
opportunities on a regular basis. It is the Academy’s practice to maintain employment information on its
alumni, and you are requested to provide such information to the Academy’s Placement Office following your
departure from the Academy.
Drug Abuse Prevention Program
The school makes the following information available to its students, staff and instructors. Any individual
associated with TONI&GUY Hairdressing Academy who is seeking information, counseling, or assistance
concerning Drug Abuse Prevention may call or visit following agency:
Texas Department of State Health Services/ Mental Health and Substance Abuse Division
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Toll-free phone number: 1-866-378-8440
Mailing address: P.O. Box 14934, Mail Code 2053, Austin, Texas 78714-9347
Costs
Tuition
Tuition and fees are your responsibility as a student. All tuition is due on the first (1
st
) of each month, with the
exception of the first payment, which is made on or before the first day of school. Tuition will be considered
late on the tenth (10
th
) of each month, and you will be assessed a late fee of $25.00. Failure to pay tuition as
agreed upon in your contract may result in corrective action up to and including termination. Payment shall
be made by credit card (All Credit Card Payments are subject to a 3% service fee), personal check, cashier’s
check, or money order. The Academy does not accept cash payments. The final payment must be made by
cashier’s check, money order, or credit card. Returned checks will result in a $35.00 Non-sufficient Fund Fee
(NSF fee) and the refusal of any future check payments. TONI&GUY Hairdressing Academy reserves the right
to change tuition and fees for each course as needed. In the event a balance due to TONI&GUY Hairdressing
Academy becomes overdue, we may contact you to make arrangements to receive the balance in full, or we
may send your account to a third party for collections. All efforts to receive a balance due will reflect good
taste and sound, ethical business practices. Any third parties engaged to assist with collections will
acknowledge the existence of, and comply with, the Cancellation and Settlement policy.
A non-refundable Re-Enrolment Fee of $100.00 (not considered tuition) will be required for any student
requesting a re-entry into the Academy.
Tuition and Fee Schedule
Charges will continue to be assessed and billed per payment period.
COURSE
TUITION
a
TECHNICAL
TOOL KIT
MEDIA KIT
TEXTBOOKS
DNA
DIGITAL
EDUCATION
TOTAL
WEEKS
b
Cosmetology
$16,573.89
$2,375.00 +
$195.94 tax
=$2,570.94
$425.00 +
$35.06 tax
= $460.06
$65.00 +
$5.36 tax =
$70.36
$300.00 +
$24.75 tax =
$324.75
$20,000.00
29
a – REFUNDABLE. Cost shown represents cost for the entire course.
b – Length of course duration will vary in accordance to the number of hours the student is expected to
attend on a weekly basis as stated on the enrollment agreement.
Exceeding Your Contract
Your Enrollment Agreement is written for a specific time period, and therefore you must complete the course
or program within this time frame. If you do not graduate within the time period agreed upon, additional
training will be provided at the following cost:
Basic Cosmetology $50.00 per day, regardless of your absence or attendance, including
corrective action absences such as suspension, until you fulfill your
graduation requirements.
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Books, Equipment, and Supplies
You must purchase the TONI&GUY Hairdressing Academy Student Kit, which includes the required books,
equipment, and supplies, as required by your contract. Your Student Kit contains the necessary professional
hairdressing tools needed to complement the instruction you receive at the Academy. The items in the kit
may change from time to time, at the discretion of TONI&GUY Hairdressing Academy and without notice to
students. The Academy has done its best to outline itemized costs in your contract; however, we do not claim
that the costs listed will be the only expenses that you incur as a student at the Academy. At the beginning of
each students training classroom sets of tools will be utilized for the first two months of training. Each
student will receive on the first day of class the media kit, textbooks, TONI&GUY workbook, and 2 mannequin
heads. When entering month three of training each student will receive their full student kit to begin taking
clients. If a kit item is on back order, it will be fulfilled once item has been manufactured completely and been
received.
A Student Technical Tool Kit is $2,375.00 + tax, Textbooks are $65.00 + tax, and the Media Kit is $425.00 + tax
(effective June 1st, 2022) all are required to be paid by every student attending the Basic Cosmetology
Program. All Paper Textbooks are non-refundable once opened. The Student Kit payment is refundable in full
if the Student Kit has not been opened or damaged in any way and is returned to the Academy Director no
later than three (3) business days from the date of your withdrawal or cancellation. If the Student Kit has
been opened, the items listed within the Student Kit as returnable may be refunded if they are unopened
with any seal intact and not damaged in new condition (See Catalogue Addendum A for list of Student Kit
Items). The Warehouse Manager must receive and approve of the item’s condition before any refund is
permitted. These items can be returned to the Academy Director no later than three (3) business days from
the time of withdrawal. You will be responsible for a shipping fee up to $50.00 for returning unopened
Student Kit items to the Academy warehouse for restocking. The shipping fee must be paid directly to the
Academy at the time of returning the items to the Academy Director. The amount must be paid by money
order, cashier’s check or credit card. Personal checks will not be accepted. If a Re-Enrollment Student is not
required to purchase a complete Student Kit, kit items may be purchased separately if necessary.
Other Costs
You will need to pay other fees and costs for program requirements including State Registration fees and
State Board exam fees. You will pay these fees directly to the state and the testing agencies and not to the
Academy.
Tuition Discounts
TONI&GUY Hairdressing Academy may provide a twenty percent (20%) tuition discounts to employees,
spouses of employees, and children of employees, after a minimum employment of one year with a
TONI&GUY Salon or Academy.
Cancellation and Settlement Policy
We will provide a full refund of money you have paid toward tuition, fees, and other charges if you:
1. Notice of Student Rights
• You may cancel your contract for school, without any penalty or obligation on or before the latter of
(i) the fifth business day following your first class session and (ii) the seventh day after you sign the
enrollment agreement.
• All monies will be refunded if applicant is not accepted or if the student cancels with three (3)
business days after signing the enrollment agreement.
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28
• Cancellation after the third business day, but before the 1
st
day of class, will result in a refund of all
monies paid.
• After the end of the cancellation period, you also have a right to stop school at any time and you
have the right to receive a refund for the part of the course not taken. Your refund rights are
described in the contract. If you have lost your contract, ask the school for a description of the refund
policy.
• Cancellation: shall occur when you give written notice of cancellation at the institution's address.
You can do this by mail, hand delivery, or email. The written notice of cancellation, if sent by mail, is
effective when it is deposited in the mail properly addressed with prepaid postage. The written
notice of cancellation need not take any particular form, however expressed; it is effective if it shows
that you no longer wish to be bound by the enrollment agreement.
• If the school closes before you graduate, you may be entitled to a refund. Contact The State at the
address and phone number printed below for information.
• A student or any member of the public may file a complaint about this institution with the Texas
Department of Licensing and Regulation (TDLR) by calling toll-free (800) 803-202.
2. If we cancel a start date, you can opt to move any monies paid into an alternate start date or request a
refund. The delay could last up to ninety (90) days. We may need to cancel a start date due to the size of
the student body, repairs to the facility, or other operational issues.
3. If the Academy terminates you for failure to complete all required coursework in the program within
125% of the stated length of the program or because of failure to comply with the requirements, rules,
and regulations outlined in the catalogue, your enrollment will be terminated. The extent of any refund
due to you will be determined according to our Tuition Refund Policy.
Tuition Refund Policy
If you withdraw or are terminated from the Academy prior to completing your academic program, depending
upon the point in the program at which your enrollment ended, you may be entitled to a refund of part of
the payments you have made (not including Federal Financial Aid funds, which are addressed in our Return of
Title IV policy) for tuition, fees, and other charges. A refund is based on your termination date.
If you withdraw from the course of training before your cancellation period expires, we will refund the
amount you paid to the Academy. The Student Kit payment is refundable if the Kit has not been opened or
damaged in any way and is returned to the Academy, unopened, and undamaged at the time of your
withdrawal within five (5) business days.
We determine your refund amount by calculating the difference between the total payments you made to
the Academy prior to your withdrawal and the percentage of the total program charges which the Academy
may retain based on scheduled hours up to your termination date, as indicated in the chart below. If the
calculation results in a negative figure, you are not entitled to a refund and instead owe the Academy the
calculated amount. If you withdraw or are terminated from the course in the last fifty percent of the course
(501 hours or more) we will retain 100% of your payments and you will not be entitled to any refund.
Number of Hours Scheduled
Percentage of Charges Due to the Academy
1 – 35
10%
36 – 105
20%
106 – 250
25%
251 – 500
50%
501 – 1000
100%
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29
Any refund we owe you will be paid to you no later than the 30
th
day after the Termination Date. If you are
owed a refund and the Academy fails to make the refund payment to you within the refund payment period,
we will be obligated to pay you interest on the refund amount at a rate set by TDLR, beginning the first date
the refund period expires and ending the day preceding the date the refund is made, unless the state
exempts the Academy from any obligation to pay interest based on our unsuccessful attempts to locate you.
Your termination date shall be determined using the following guidelines:
1. The withdrawal date shall be the last date of recorded attendance. Unofficial withdraws are
determined by the school through monitoring clock hour attendance at least every 30 days.
2. The student would be determined to have withdrawn from institution on the earliest of:
• The date you notify the Academy Director of your intent to withdraw. Only the Academy Director
would be authorized to accept a notification of your intent to withdraw. The date the institution
terminates your enrollment due to academic failure or violation of its rules and policies stated in the
catalog. The date you fail to attend classes for 14 consecutive calendar days. If you are absent for 14
consecutive calendar days and are not on an approved leave of absence, you will be deemed a
withdrawal even though you have indicated that you were not withdrawing. You determination date
shall be the last date of recorded attendance. The date you failed to return as scheduled from an
approved leave of absence. The withdrawal date shall be the last date of recorded attendance. The
date of the determination of withdrawal will be the scheduled date of return from LOA.
If you voluntarily withdraw or are terminated after 50% of the course, we must allow you to re-enter at any
time during the forty-eight (48) month period following the date of withdrawal or termination. We shall
record a grade of “Incomplete” if you withdraw but are not entitled to a refund under this section, if you
request the grade at the time you withdraw and if the withdrawal is for an appropriate reason unrelated to
your academic status. If you receive a grade of incomplete you may re-enroll in the program during the 48-
month period following the termination date and complete those incomplete subjects without payment of
additional tuition. (TDLR Section 1602(462)) For the purpose of determining the amount you owe for the time
you attended (include the hours of training offered to the student but not attended by the student), you shall
be deemed to have withdrawn from the course when any of the following occurs: Determination of
withdrawal from institution:
Return to Title IV Funds
The law specifies how your school must determine the amount of Title IV program assistance that you earn if
you withdraw from school. The Title IV programs that are covered by this law are: Federal Pell Grants, Iraq
Afghanistan Service Grants, Academic Competitiveness Grants, National SMART grants, TEACH Grants,
Stafford Loans, PLUS Loans, Federal Supplemental Educational Opportunity Grants (FSEOGs), and Federal
Perkins Loans.
When you withdraw during your payment period or period of enrollment (your school can define these for
you and tell you which one applies) the amount of Title IV program assistance that you have earned up to
that point is determined by a specific formula. If you received (or your school or parent received on your
behalf) less assistance than the amount that you earned, you may be able to receive those additional funds. If
you received more assistance than you earned, the excess funds must be returned by the school and/or you.
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The amount of assistance that you have earned is determined on a prorata basis. For example, if you
completed 30% of your payment period or period of enrollment, you earn 30% of the assistance you were
originally scheduled to receive. Once you have completed more than 60% of the payment period or period of
enrollment, you earn all the assistance that you were scheduled to receive for that period.
If you did not receive all of the funds that you earned, you may be due a Post-withdrawal disbursement. If
your Post-withdrawal disbursement includes loan funds, your school must get your permission before it can
disburse them. You may choose to decline some or all of the loan funds so that you don’t incur additional
debt. Your school may automatically use all or a portion of your Post-withdrawal disbursement of grant funds
for tuition, fees, and room and board charges (as contracted with the school). The school needs your
permission to use the Post-withdrawal grant disbursement for all other school charges. If you do not give
your permission (some schools ask for this when you enroll), you will be offered the funds. However, it may
be in your best interest to allow the school to keep the funds to reduce your debt at the school.
There are some Title IV funds that you were scheduled to receive that cannot be disbursed to you once you
withdraw because of other eligibility requirements. For example, if you are a first-time, first-year
undergraduate student and you have not completed the first 30 days of your program before you withdraw,
you will not receive any FFEL or Direct Loan funds that you would have received had you remained enrolled
past the 30th day.
If you receive (or your school or parent receives on your behalf) excess Title IV program funds that must be
returned, your school must return a portion of the excess equal to the lesser of:
1. Your institutional charges multiplied by the unearned percentage of your funds, or
2. The entire amount of excess funds.
The school must return this amount even if it didn’t keep this amount of your Title IV program funds.
If your school is not required to return all of the excess funds, you must return the remaining amount. Any
loan funds that you must return, you (or your parent for a PLUS Loan) must repay in accordance with the
terms of the promissory note. That is, you make scheduled payments to the holder of the loan over a period
of time.
Any amount of unearned grant funds that you must return is called an overpayment. The maximum amount
of a grant overpayment that you must repay is half of the grant funds you received or were scheduled to
receive. You do not have to repay a grant overpayment if the original amount of the overpayment is $50 or
less. You must make arrangements with your school or the Department of Education to return the unearned
grant funds.
The requirements for Title IV program funds when you withdraw are separate from any refund policy that
your school may have. Therefore, you may still owe funds to the school to cover unpaid Academy charges.
Your school may also charge you for any Title IV program funds that the school was required to return. If you
don’t already know what your school’s refund policy is, you can ask your school for a copy. Your school can
also provide you with the requirements and procedures for officially withdrawing from school.
In any case where funds must be returned to the Title IV Programs, the payment of the returned funds will be
made within 45 days from the official withdrawal date in the following order: FPELL, other sources and to the
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student. This order will be applied providing the student received funds from that program and in amounts
not to exceed the amounts originally paid from each program.
If you have questions about your Title IV program funds, you can call the Federal Student Aid Information
Center at 1-800-4-FEDAID (1-800-433-3243). TTY users may call 1-800-730-8913. Information is also available
on Student Aid on the Web at www.studentaid.ed.gov.
Financial Aid Consumer Information
The school is approved for, and does participate in the following programs intended to defray the costs of
attending for those students eligible for financial aid considerations:
• Federal PELL Grant: Does not require repayment (FPELL)
• Federal Direct Loan: Interest paid by federal government while student is enrolled at least half time
in an eligible program of study and during any periods of deferment.
• Federal Stafford Unsubsidized Loan: Interest accrues from date(s) of disbursement.
• Private Education Loans
Disbursement
PELL Grant disbursements are earned when the student completes the required hours and number of weeks
of each payment period. (See Financial Aid Coordinator for more information.)
Compliance Statement
The Federal Privacy Act of 1974 requires that students be notified that the disclosure of his/her Social
Security number is mandatory. The Social Security number is used to verify students’ identities, to process
the awarding of funds, the collection of funds, and the tracing of individuals who have borrowed funds from
federal, state or private programs. The Federal Trade Commission’s Safeguards Rule and the Gramm-Leach-
Billey Act (“GLBA”) requires the TONI&GUY Hairdressing Academy to safeguard the nonpublic personal
information of a student on any record handled or maintained on behalf of our company or our company’s
affiliates, as well as any nonpublic personal information provided by a student’s parent. Nonpublic personal
information is defined as any personally identifiable financial or other personal information, not otherwise
publicly available, that (1) TONI&GUY Hairdressing Academy has obtained from a student or on behalf of a
student in the process of offering a Financial Product or Service; (2) has been provided to TONI&GUY
Hairdressing Academy by another Financial Institution; (3) TONI&GUY Hairdressing Academy has obtained in
connection with providing a Financial Product or Service; or (4) any list, description, or other grouping of
students (and publicly available information pertaining to them) that is derived using any information listed
above that is not publicly available. TONI&GUY Hairdressing Academy has created and implemented its GLBA
Information Security Program, a copy of which shall be provided to each student upon enrollment, which
outlines the policies and procedures to protect against the unauthorized use, disclosure, substantial harm or
inconvenience to any of its students.
Student Records
TONI&GUY Hairdressing Academy administration maintains all student records. The Academy maintains
educational records for all currently enrolled students that consists of all admissions, academic, and financial
records and information upon which a student’s enrollment is based. These records are securely maintained
and protected against damage or loss. The Academy maintains an official transcript for all formerly enrolled
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students. The Academy maintains student financial records related to financial aid, tuition and fee payments,
and tuition refunds for a minimum of five years. Only Academy Administrators may have access to these files.
If you wish to review your file, you may do so in the presence of an Administrative staff member. We will not
release information to any party without your written consent, except under subpoena or in accordance with
state or federal laws or funding programs. If such a situation occurs, we will make every possible effort to
contact you, when allowed by law. If you are a dependent minor, your parents may have access to your file.
In such an event, the Administrator will assist your parents in interpreting the contents of the file. Please be
advised that we are only required to keep student records on location for a minimum of five years. Further
questions about your records may be addressed to the Texas Department of Licensing and Regulations.
Bankruptcy Disclosure
TONI&GUY Hairdressing Academy does not have a pending petition in bankruptcy, is not operating as a
debtor in possession, has not filed a petition within the proceeding five years, and has not had a petition in
bankruptcy filed against it within the proceeding five years that resulted in reorganization under Chapter 11
of the United States Bankruptcy Code (11 U.S.C.Sec.1101et.seq.)
